Extremely rude and unprofessional staff. The receptionist is a hateful and rude person with zero…read morecustomer service skills. They will lie to you and they also discriminate against disabled people on SSI income. STAY AWAY FROM THIS FIRM!

WARNING !!! MIKE AT IDEAL MANAGEMENT IS A JOKE OF A MAN!! He…read morepurposely singled me out and got my car towed by RMA TOWING the shadiest place in Pueblo co so I'm not surprised that is who he called. They towed my car in the middle of the night, how convenient! I was saving money for a few months to fix the axel on my car and he has my car towed the day I have an appointment to get it fixed even though it was in MY ASSIGNED PARKING SPOT!!!! He also claims that he left a note on the car that it would be towed which was a LIE why couldn't they have brought it to my FRONT DOOR !! or let me know that he didn't like the way my car looked. He basically got my only means of transportation towed because he didn't like the way it looked. Like I said a JOKE of a man and a company someone should take legal action against them. He also needs to get a life if a flat tire upsets him this much. Fascist loser.

My son looked at a property to rent, and provided a deposit over one month in advance. Five days…read moreprior to his move in date Leanora tells him that the painters are currently painting and she would contact him when they were done to complete his walk through. Later she calls to tell him to come pick up his deposit because the painter haven't come and she doesn't know when they will. Besides this there was such a lack of communication and when messages were left by my son (and myself) they went unanswered. Then they have the nerve to tell him he is too "needy" for them and this just wouldn't be a good fit!!! Are you serious!!!! Now we are struggling to find a new place as he has given his notice to current landlord, bought a washer and dryer (which are now in storage due to he was told he could put them in the new place and then after purchasing them he was told "no") and all in the next 5 days! Very unprofessional!!! When you are in the business of Property Management you need to return calls and be honest in your dealing with YOUR CUSTOMERS!

Beware of this company they are bad news. They will steal your security deposite by hiring…read moreemployees for unecessary work after you have left the rental cleaner and in better shape than you moved in and then work up an invoice for a completely bogus fees. Dont do there job for the owners of the properties by legally renewing contracts because they are slackers. In contract state companies that you are required to use for carpet cleaning and then contract more expensive company because they forgot it was vacant and owner wants it rented. Entire street is for rent. Hmmm wonder why . SLUMLORDS AT BEST

This company is unprofessional and incompetent. The owner, Alex, is aggressive and volatile and…read morerefuses to take ownership for anything under the company's purview. The contract stated snow to be removed by 8:00am-never happened. The HOA rules are for dogs to be on leashes. People who own their property are expected to abide by these rules but Alex's own employees have dogs running around everywhere on the property they are supposed to be managing. The contractors they hire are creepy, rude and messy. This is incompetence at the highest level. If you need HOA management look elsewhere.

Horrible management service for our HOA. Alex is slow to respond to any questions/requests and he…read moreis flat out lazy. Avoid Mountain Valley Property Management at all costs as there are plenty of other management property service in the valley that can take care of you and your association better than these clowns.

What a horrible company. There are much better places in town to have manage your properties than…read moreRemax. We were trying to see if we wanted to rent one of their properties and to even see the property they are wanting us to pay $120 non-refundable. Ridiculous.

Friendly and helpful admins and real estate agents. Highly recommend RE/MAX on 29th for buying/…read morelisting homes along with property management.

Lonna and Bill were great to work with!! I'm a Realtor in Pagosa Springs and I had a listing I…read moreneeded drone services for in San Luis, CO. They responded quickly when I reached out and were willing to drive the 2.5 hrs to the remote location. They are very reasonably priced and offered all the drone services I needed. They communicated clearly with me, answered all of my questions, and gave me several options. They were even able to accommodate a change of dates. They showed up right on time for the shoot and went above and beyond what I expected. They delivered the photos and video in a very timely manner and were even able to make adjustments for me afterwards. I just wish they weren't located so far from Pagosa so I could hire them for every listing!

From the owner: Since 2016 we have offered Professional Aerial Photography, Videography, Thermal Imaging,…read moreMultispectral Crop Analysis, Roof Inspections, 3D Virtual Tours, Interior Real Estate Photography, 360x360 Panoramas and more. We service all of Colorado!

Karin is a respected agent, I admire her her heart and integrity. She is always working hard for…read moreher clients and getting deals done! Thank you Karin for being such a pleasure to work with!

From the owner: I specialize in representing buyers and sellers in real estate transactions. Whether you're…read moreselling or buying a home, or just thinking about it, you've found the right REALTOR®. I will be with you and help during the entire real estate process~Committed to All Your Real Estate Needs From Start To CLOSE! . You can expect the Service you deserve, and I am here to help you get it! Call me and lets get started.

I am very frustrated with the process so far with this company. We are awaiting our pending…read moreapplication for a property. We requested the move in date a little over a week after the day we submitted our application. We were told that the property we were applying for did not currently have any other applications. We then paid the non-refundable application fee for two adults. Because our moving date is fast approaching- I have called to ask the status of our application and if we need to do anything. Debbie/Debby not sure how she spells it always answers my calls with a snooty response. She cannot tell me anything. She doesn't know anything. I am very curious what exactly she gets paid to do. On top of that, I am only calling because we received an email asking about our landlord to contact them. Debby does not have customer service skills and should not be handling the incoming phone calls. I'm already in a hard enough spot without someone belittling me and directly saying "calling me every day isn't going to do anything" when I have called with ACTUAL genuine questions. Questions I believed she was getting paid to answer, since she is the only one to answer the phone. Like I wanted to talk to her lol. Also an interaction with Debby: "hello, I'm calling to check on my application" - me "Yeah it looks like you're going to be denied" -Debby Then I call my husband to tell him what she said. While I'm on the phone with him, guess who calls me! DEBBY! "Hi, so I spoke to my manager and they said it MIGHT go through" WHAT! Yesterday Debby forwards my call to "someone who can help". I don't remember his name. He said someone who works for the company will "let him know" when the application has all the information for them to review. He told me that if he got my PetScreening back that they could know in a few hours. I emailed the pet screening company and asked them to review my case so that my application could proceed. Within an hour, all the reviews were completed for the animals. I called The Elite Team to ask if they had received it, and you guessed it, Debby had no idea! She told me the man I spoke to earlier was out of the office but she thinks that he will get notified about it. Update: 9/28/23 We are no longer interested in using this property management company. 3000% because of Debby. Today she told me that I was "hindering my application" by calling when they SENT ANOTHER EMAIL ASKING MY LANDLORD TO CONTACT THEM and EXPLICITLY stated to call if I had questions. My landlord called and Debby was rude to him as well. I asked her about it, she got defensive. I asked if there was anyone I could speak to she said no. I asked if she could define her job description to me she said no. I asked if I could talk to her manager, she said no multiple times. She did tell me that her job was "maintenance coordinator". Hopefully she is better at that than answering phones. If I could give zero stars, I would.

Eric and Kristen truly are the "Elite team!" They were spot on with the value of our house. They…read morewere super responsive to any questions we had. The entire process was a seamless transaction.

Casey Edwards helped us immensely during our relocation to Pueblo, and we highly recommend him!…read moreThrough PEDCO, we met with Casey and Gary to talk about our company's relocation goals, learn Pueblo neighborhoods, and understand the housing market. I then worked remotely with Casey for a couple months to determine my interest in different properties. He kept an eye on new houses and helped us develop a good list of properties to tour because we only had 2-3 days in Pueblo for house hunting. Casey stayed on top of the available listings to ensure we saw the largest variety of viable options all around Pueblo. We offered on a stunning house, and we're now homeowners! His team at Gary Miller Remax was fantastic to work with, always on top of documents, requests, and quick to answer questions. Casey has been a fantastic agent, super responsive by text and phone call, helped us a ton in the contract negotiations, a great guy and a proud Puebloan who shared a lot about the area since we're moving from out of state. He also helped tour some of our prospective relocating employees, and we are super grateful for his time!

This team is amazing. They are all hands on deck to make sure you find the best house for you!…read moreStrong communicators, hand holders (when needed), and just generally great folks - trust them to have your best interests in mind. Thanks, Team Gary Miller, you guys rock!!

I tried to give them a second chance:…read more Please note that the good experience or outcome that I would of deemed being up to my expectations did not include being approved as a renter, I just wanted to be treated with in a professional way and with dignity and respect. In September 2022 I applied to rent a place managed by Rocky Mnt Reality and in the process payed for them to do a background check. I asked if it would be a problem that I do not have a credit history, in other words I've never had to barrow money; this kind of thing has come up for me before so I tried to head it off at the pass. I assured them when asked how much money I made last month, that although that particular months income was not exorbitant I will still definitely be able to pay rent and I offered to pay for a number of months upfront and to submit financial documents relieving any doubt as to my financial stability. I was not contacted again after that conversation. Then in April when looking for a rental again I decided to give Rocky Mnt Reality another chance, spoke with them on the phone and submitted the application online along with the money for the background check, again. That was on May first that I sent in the payment for the background check along with the application. I gave them a appropriate amount of time so even if they were extra busy they would have time to get back with me, but they didn't. Therefore on May 10th I called and spoke with them again and the following are the main points of the conversation. The employee claims Her boss told her that they didn't want to rent to me but did not bother to mention that I have payed for the background check to be done. She therefore didn't run a backroom check on me and could refund me the money. know I say why wasn't that already done! not only do they after deciding not to rent to me not contact me to let me know but also do not refund the money that was not used. Question did the money I gave them for the background check the first time get used for what it was supposed to be for or did they decide not to rent to me and not use the money on a background check and pocketed the money? Know this is interesting, when I asked why they said "you don't make enough money" She got very defensive and when I asked if her boss indicated there were any other reasons in deciding to not rent to me she got even more defensive. But let's take them at there word and assume they are telling the truth and consider this. them using the excuse you don't make enough money is not a wise thing to do when I offered to pay for the rent up front and show documents about my finances. I love to work and have a part time job in addition to financial securities for the satisfaction of working not cause I need the money. And keep in mind when in all probability I have more money in my account than the person who is reading this has ever seen at one time. But "you don't qualify cause you don't make enough money". "hay einstein we didn't give you a job here at Arby's cause you didn't talk until you were three years old, we don't want you! your not acceptable to us" I find them thinking I am not compatible with them as a compliment, whatever their reason. I gave them ample opportunity and they showed there true colors. They took my money and did not use it for the intended purpose and then kept the money and never were curious enough to get back to me. I only wish I would have had a review to alert me to this before and not have to go through this, but this is of no concern to rocky Mnt Reality as they have shown multiple times that they do not care about me. As of this date the money still has not been returned. Do you want to have as a landlord someone who doesn't care about you? I believe you, the reader, deserve a better landlord.

I would not recommend this Realty company to anyone! I saw them as being very unprofessional:( my…read morebuyers agent completely blew me off and I felt treated unfairly.