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    Complete Primary Care

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    10 months ago

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    Salem Family Practice At the Gateway

    Salem Family Practice At the Gateway

    3.8(6 reviews)
    2.9 mi

    If you want people who don't care, and will call you with 0 answers to any of your questions, then…read morego here. I called here to get a General Practitioner, which should be easy enough. I did, and I got in. It took them literally 45 minutes to take my (VERY non complicated) family history, etc. into the computer. Then the doctor came in and had no idea what it was, no explanation of next steps really, just said that I was getting blood results. And apparently she referred me to a specialist that didn't even do the test she wanted to do. Thanks for checking up on that. I had some bloodwork drawn, which it's nice because it's right in the same office, and sent away. I would get the results in the morning and this office will NOT call you until the afternoon. On one of my tests, I had a few questions, but the nurse had NO idea and it turns out the doctor only works Tuesday and Thursday mornings. So CLEARLY the time to call me was Thursday afternoon when there is literally not ONE person in there to answer my questions. When I asked about that gap in logic she had no answer and no idea why I was upset that they would call me with nobody in who ACTUALLY COULD ANSWER A QUESTION. I suppose they just think that everyone is a little drone who won't ask a question about their own bodies. Go find someone else. This practice is awful.

    I have been visiting this practice since September. I have found the staff there exceptional…read more - Visits are easy to schedule, and almost always on time - They work together to solve your problem, it isn't an ego contest (I had a PA who wanted a second opinion and called in a doctor, I really appreciated it). They are a family practice, so they will refer you when necessary. - They are GREAT at communication via the Novant system messaging and scheduler. I have had many conversations with my doctor in that capacity. - It is very clean - The lab work you need is done on site - They have filed with my insurance just fine and dandy.

    Complete Primary Care - internalmed - Updated May 2026

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