Well i have been to this place 4 times in the same week o_O . I need to see why my gas tank cap and…read morenozzel kept falling in.The first time i went i drove up the little thing where it say "We service you here" Ok easy enough to do. I drove up and it had to be out 4 employees just sitting down staring at. sooo i drove around again and drove up just to see if they would budge NOPE not an inch. omg is everyone on the same lunch break or somthing (Mind you it had to be at 1:00) Ok so i drove off to NISSAN. Well they were trying to charge me 95.00 just te even look at the thing naaa naa not up in here im gonna pay you 95.00 to basically just pop my gas tank back in. Sooooo we gave PEP BOYS one more try the next day. We get there and pull up and someone comes out, he inspects the car and says idk whats wrong let me get a second opinion. So he ask another employee this employee totally brushed him off and didnt even bother to come se whats wrong smh. Finally a female associate came out and it was her second day here she told me that is was another pep boys in LITHONIA that forsure knows whats wrong with it. Ok fine im ok with that she was kind enough to give me directions and call over there to let them know the problem and that i would be arriving shortly. Ok so i get to the other pep boys and the guy trevor takes one look at it and instantly pops it right back in place for FREE . (Thank you baby jesus). So im back on my way home and im thinking i need a oil changed and i need somone to look at my brakes, well im already half way to the other pep boys that i initally went to before i said what the heck. So i arrive there and christiana helped me and gave me a nice discount for my trouble. All in all this place was good except for the first two days when no one said a word to me. Pep boys you are A-OK in my book i will be back again.

My daughter takes her car to pep boys to have her tires rotated etc…read more The guy calls her and tells her that something is wrong with her tire and that it is not safe and needs to be replaced. The original tires were purchased from someone else but the pep boys rep told her that any warranty she had at another tire store would be void because she hit a hole..... "WHAT"! It's road hazard buddy... What do you think that means? So of course she purchased the full priced tire from him because she believed him. All I can say is "SHAME on you pep boys!

10 days to replace a tire for a riding mower. Poor.read more

Riley and Gerome truly went above and beyond to help me. I couldn't be more appreciative of the…read morecustomer service and amazing energy I received from them both!!

We went in to find a starter solenoid for a 1999 Ford F-150 Sport. The female sales assistant…read moredidn't have a clue, then she called over "Mike" to get him to help us. First "Mike" said it was because the battery was dead. Sorry wrong answer, the battery is brand new. Then "Mike," says he's a Chevy guy. We left and went to Advanced Auto Parts where their sales personnel knew exactly what we were looking for. Don't get me wrong, the AutoZone on Pine Log Road is fantastic. This one on 138 is really bad.

Excellent service Helped me with my battery…read more Mark did a great job Come here good customer service

What I love about Autozone is all of the extra services that they offer. I am sitting in the…read moreparking lot, waiting on my husband and next to me is a lady who is concerned about her car. The autozone employee is helping her. He was able to get her car to start and then offered her advice. He was pleasant and she was happy. I love seeing people help people.

Paint Master Chris Kringle he's one of the best customer service perI've ever met. He's always two…read moreor three steps of ahead of you and suggesting different types of paint reducers prices discount prices and overall Customer Service keep up the good job Chris cringle.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

Went in an made an order and the girl was professional unlike the Lithonia location which has…read moreghetto workers. This was done a few months ago.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

There's no organization to the service writer area. The check out process took 30 minutes. We were…read morethere for 3 hrs for a new tire.im not going back. Second time it's been a wreck.

This event happened 8/6/23. The service manager, Cynthia Roberts, is a very wonderful person for…read moreFirestone. I was leaving Charleston, South Carolina after an internship and had a flat tire. It was a Sunday so most tire shops were closed. I called this location and they luckily had a few in stock. I was about 30 minutes away when I checked if they had my tire size in stock. Rain was pouring when I arrived with my parents in the car. Cynthia was so nice to lend me an umbrella. I was able to walk my much older parents to the store without them getting wet. Cynthia was able to get my vehicle fixed within an hour. We were able to make the rest of our drive home following after. God bless her, she's a kind lady and a real vibe. The automotive tech, Cesar, was great with his work on changing the tire and placing the spare where it needed to go.