Love Hope clinic and the staff and Dr , They go above and beyond to make you feel comfortable…read moreand genuinely care about your health !!

I went into this clinic on 2/25/2025. I saw Dr. Bill. Everything was great that day. He told me I…read morewas going to be off of work for at least 2 days. I have laryngitis and still can't speak on 2/27/2025. So I called to get the note updated to account for 2/28/2025. The woman that answered the phone was the rudest person that I have ever talked to. I asked to speak to the manager and she refused but after a lot of asking her to get her manager, I was put on hold for 10 minutes and then put in a voicemail. I will never go back to Hope Clinic again!!

This is an older facility but this facility does a great job taking care of folks. My mom came to…read moreBay County for rehab after discharge from the hospital. The P.T and O.T staff are great. My mom was literally going to therapy twice a day. Typically rehab centers dont do therapy on Saturday or Sunday, but not here. She was still receiving on the weekends. I found the staff to be very friendly, helpful and caring. Sometimes you are leery about a place for your loved one. No need to be worried about this place. They will take great care of you or your family member.

My mom was too ill to change homes from a decent care situation at Manor Care in Venice, but after…read moreinvestigating this place, we wish we had placed her there after her hospitalization. Very warm, caring atmosphere.

Seen them after falling off deck. They were friendly and treat us well. Outstanding staff and great…read morepatient care during treatment. They did x-rays and wrapped lacerations. Great care for patients.

I am horrified by what happened at Springfield Urgent Care -- and I will never forget the way we…read morewere treated. We brought my 6-year-old daughter in for care, but instead of compassion, we were met with cruelty. A physician assistant pointed at the door and told us to leave, like we were a burden. No concern for a child in distress, no humanity -- just cold dismissal. My daughter broke down in tears as we walked out and said, "I don't like doctors." Imagine the trauma that comes from seeking help and being treated like you're nothing because of a $26 charge. What's worse? Their director had time to demand the $26 upfront, but refused to provide anything in writing or explain why. We were told we'd have to wait until Monday for answers -- but denying a child care on a Saturday? Shameful doesn't even begin to cover it. Springfield Urgent Care, you are not about health. You are about money, control, and intimidation. There is no integrity in how you operate -- just blatant disregard for patient dignity, especially for children. We were humiliated, heartbroken, and shaken. No family -- especially no child -- should be treated this way.

I received excellent care and treatment before, during, and after my surgery yesterday. Dr…read more Szekely and the entire staff were both warm and professional. I would have no hesitation returning there for treatment in the future.

My father is a veteran of Vietnam era and goes to this VA for his needs…read more I loved this place, everything was going well for the last 15 yrs. Today, he has been waiting on his pain medications since April 11, 2026. It is April 26 and STILL waiting on Hydrocodone. Why? Let's go back in time. He tried telling them something was wrong in his neck and they said it was arthritis or there was nothing there they could see, until his vertebrates in neck collapsed. Then they saw something. Almost paralyzed him from the neck down. Now days, it seems they currently can't do their job efficiently. Pharmacy says they talked to the doctor and doctor didn't put it in the order; they also say to come pick it up from Urgent Care. That's a 1.5 hr drive from Gladwin, one-way. They won't issue travel pay just to pick up meds. That is unacceptable and unprofessional. They didn't listen until his neck collapsed almost paralyzing him from the neck down. Now they can't get his meds in a timely manner, and to top it off, he's enduring pain for 2 weeks cause the ignorant doctors can't sign off on pain meds. Get it together GREEN TEAM.

Treated like a hero. Everyone is so friendly and respectful. My first time here. They were also…read morevery courteous to my husband. They go above and beyond. Thank you.

Had to get the dreaded COVID test done and this was a surprisingly good experience. I got there a…read morefew minutes before they opened at 8 and they still answered the phone when I called them. The staff instructed me to pull the car up next to their front entrance where an RN in full PPE had me fill out some papers and then did the actual swab. It was uncomfortable but painless and I never had to get out of my car. After two days they called me with the results; well within the stringent time limit of 48 hours before surgery. If you have to get it done then this is a really good spot with timely results and very little contact.

Hardly any wait time. I have fallen and hurt my shoulder and elbow. I was able to get x-rays and a…read morephysical exam in just a very short time. I can't remember the name of the doctor I saw. She even refilled one of my monthly scripts that was due to be filled. Five star excellent service.