Never called me back even after giving them all my information! I tried to call them back but they…read morenever answered.

I was seeing a different dentist that wanted to refer me out to have the crowns done on my front…read moreteeth. I used to be a dental assistant and had never seen a dentist refer out for crowns, so I decided to leave that practice. After some research, I found Dr Ledesma and am so glad that I did. I was on a very tight schedule because I was moving about 4 months later and was in braces that would not be removed till a month before my move date. Dr Ledesma and his staff worked to squeeze me into their busy schedule and he did an amazing job on my crowns! I had put off getting these crowns done for many many years because I was worried about them not turning out good. It is very difficult to get a good match when doing front crowns. That's why it is usually best to do the front 6 together, but that was not an option. Even with the obstacles that I threw at him, he was able to exceed my expectations. I would highly recommend Dr Ledesma to anyone in need of dental work!

I so love Dr. Cory Johnston and his staff! Had to have 2 crowns done. Not only was it painless it…read morewas done in a timely manner. I love that they were able to show me what they would be doing, from the 3D x-rays to the making of my crowns. I love they were concerned for my comfort and that I was aware and comfortable with what they were going to do, BEFORE they did anything. The final stage was sending me home with excellent verbal instructions (repeated to me at least 3 times so I would remember) of what to do for sore gums, types of food to eat and avoid for the next few days, and if I needed an adjustment to call right away. I can honestly say my gums around the the crowns were tender, but not sore and I am so very pleased with the end results! It made me a little sad to think, I'd only see these wonderful people only 2 times a year. For me that is a first. Love my forever dentist and staff!

Dr Matt & his assistant Shawna are the whip cream on fruit from when it come to patient care and…read moredentistry. I don't care if I have to wait all day, they are worth it. They are fun, kind, remember your name, and I will forever like coming here. My kids love coming here. My neighbors love coming here. Our friends and my kids' friends all like coming here. It's super special place. Best dentist and dental office in town. We are very fortunate to have this place in Southern Oregon.

I went to SOD years ago. I was really satisfying then, but moved. I came back to Grants Pass and…read moretried other places, but have not been satisfied. I want to be treated with respect, not shamed for not taking the care the way I should have. Dr. A, and all the techs have been so kind. I also want to let people know Ashton, who is the dental hygienist IS AMAZING. Please if you have any fear, she will put you at ease. You will not have a bad experience. From the front desk to everyone else. I seriously will longer be afraid.

This office rocks!! They contract with my insurance and not only are they great at their job, but…read morevery friendly as well. Keep up the great work you do, Grants Pass needs you!!

I am not quite sure how I feel about this. I broke a tooth and booked an appointment for the next…read moreday online for 1030 Thursday. They called me at 10 o'clock and told me that they actually didn't have room in their schedule and they could see me on Saturday. I asked them why their system would allow me to make an appointment if they didn't really have time and then this was not a good way to treat someone who is new to the area and new to them. So then they tried to squeeze me in which was nice. Didn't work so when I did go in three days later, instead of fixing the broken tooth, they decided they wanted to do $15,000 worth of work in my mouth. The dentist I saw really loves crowns. I'm not sure that I need a whole new set of crowns. All I wanted was my tooth filled. On the other hand, he was correct about several things in my mouth so he doesn't know his stuff. I feel guilty because they did the whole work up for no charge but I don't feel confident about going back. A little background about me. I have been in the dentist chair since I was very very young, so I've seen more dentists than the average person. I don't believe they were untruthful about anything. They just weren't listening to what I needed at the moment. When I tried to describe, what I was hoping for the doctor got a little uppity. This left me with the feeling that I can't actually discuss possibilities with him. I will either take the treatment he offers or not and that's not how I like to do my medicine. If you know what I mean? On the upside, everyone really seemed to know their business. They had lots of fancy gadgets that showed me all kinds of things about my mouth.

They told my wife they could fix her partial, knowing full well that they weren't even going to…read morelook at it. They examined and charged her without ever once attempting to address the issue she came in for. STAY AWAY!!

Dr. Buchanan is next level! Kind, gentle, professional, and extremely capable. Five stars highly…read morerecommend to all! My wife and I switched over from Willamette Dental. So glad we did.

5 stars! I heart Dr Hartzell, he is an Oregonian dentist that cares about you and your teeth! I am…read morethankful that he is available to answer my questions and give me the best advice possible on how to take care and restore my teeth. He just makes you feel heard, and wants to help you. I also appreciate that he is also my teenagers' dentists! We look forward to our appointments.

As I read negative reviews, I'm amazed at how sensitive people are about dental work. It can be…read morecomplicated and sometimes pain-inducing, but Premier is my go-to dentist. Dr. Barratt is straight forward, and works efficiently. Scheduling is great, and I've never had to wait for more than a few minutes in the waiting room. The cleanliness is immaculate. Marika is a great hygienist. Premier also accepts my insurance. Dr. Barratt is honest, and unlike many other dentists, he doesn't push services or unnecessary procedures. Highly recommended.

I had a dental emergency and tried contacting this office multiple times over a span of two days…read morebut received no response. Concerned, I drove to the office to see if they were closed--and they were open. When I arrived, the woman at the front desk was on the phone discussing billing while I stood there, clearly in need of help. Despite leaving emergency messages, she showed no urgency or care. Even though she admitted that she had listened to my messages. Billing another customer was more important than worrying about a patient's dental issue. I ended up leaving and finding another dentist who saw me right away. The dentists and hygienists here are great, but the front office staff definitely needs to improve on communication and customer care. In an emergency, a little compassion goes a long way. I won't be back.

My daughter went there for a cleaning before seeing her orthodontic for braces. Her orthodontic…read moredoctor told us that he might have to perform a skin graft on my daughters gums because they had receded so badly. When we came to BrightNow the doctor there immediately saw the problem, and a hygienist went to work on a special cleaning to clear out the bacteria under her gums, and was told to come back for a regular cleaning. She came back the following week and had her regular cleaning without incident. A week later my daughter arrived at her orthodontic's office, and the doctor looked inside her mouth and was blown away by the improvement of her gums. He wanted to know who had done the work so he could recommend people. He already knew of BrightNow from other clients. BrightNow saved my daughter a tremendous amount of unnecessary pain, and thousands of dollars. The team there (and it is a team) is great, caring, compassionate and know what they are doing. They are keepers. We wont go anywhere else. Regarding the comment about lousy X-RAYS, we first went to a place called Grinz 4 Kids in Medford. They looked inside my daughter's mouth and XRAY'ed her with the panoramic XRAY machine you seem to think is some sort of magical implement. For this they charged us $385 AFTER they dinged our Dental Insurance. The XRAYS were unusable. They showed overlapping teeth, and some were even missing. So maybe it is not the technology that matters, but how the techs are using the technology? Just saying.

I needed a Root Canal on a broken tooth six months ago. Delta Dental denied the claim because…read moreBright now mistakenly reported that tooth was exracted. OK a simple mistake by typing in the wrong number of the tooth. I told Bright Now of the problem and they said they would fix it. Six months later at my cleaning I asked about the correction and was told it was not done yet. One week later the tooth started hurting so I contacted Bright Now and the correction was not done yet and they couldn't see me for five more days. I made an appointment at 10 AM and when I showed up the door was locked and no one was there. I tried to call several times that day and got no answer. This type of ineptitude shown by a Medical Institution is beyond reason and I will be reporting them to the ADA.

My wife and I have patients at Smile Suite Dentistry for many years and every year they just keep…read moregetting better and better. From the staff at the front desk to records keeping and scheduling, to the dentist chair for treatment, they are the best. They know patients by name and greet everyone as if they were a neighbor. The staff do all they can do to accommodate every patient. Dr. Scott explains necessary procedures so patients can understand, and he's pretty skilled at performing that procedure as well! You'll never frown at Smile Suite Dentistry! Walt B.

This was one of the best dental visits I've had in a long while. Been a few yrs since I've done any…read moreself care for my teeth. ROBIN was great! So nice and gentle. Very reassuring and she hums! How calming is that! DR Scott was very pleasant. Doesnt upsell you on things or procedures you dont need. Very honest! Everyone here was soo nice, checking in/ (out),making the appointment the actual visit. Definitely will be back for another checkup.