UPDATE: While reporting Dr. Sheets to the Oregon Veterinary Board, I discovered she's currently listed with them as an INTERN, NOT a doctor, tho she practiced completely unsupervised which contributed to my dog's death.
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This review is for Dr. Sheets, and Compass for allowing an unqualified doctor to practice on her own.
My dog died partly because Dr. Sheets is so inexperienced and unqualified to practice on her own, that she could not tell the difference between symptoms of a respiratory issue and of a gastrointestinal issue, even when I was literally telling her that there was a respiratory issue that needed urgent treatment.
3 days after seeing Dr. Sheets at Compass, my dog died of pneumonia, which I pointed out to Dr. Sheets, but she repeatedly dismissed my suggestion and the symptoms I clearly pointed out. Dr. Sheets told me that what I was pointing out were symptoms of my dog's Pancreatitis.
The day after seeing Dr. Sheets, I spoke to an experienced vet on JustAnswer, who said the symptoms I was describing could not possibly be from a gastrointestinal issue like Pancreatitis, and that my dog had a respiratory infection as I suspected. The day after that, she was diagnosed with aspiration pneumonia and died the day after with. She was dancing and full of life just days earlier.
Not only did Dr. Sheets never call me back when I called the day after our appointment about my dog not eating the prescribed food for her Pancreatitis, Compass never apologized or refunded me after finding out she died of the illness I told the doctor that she had.
This is not a veterinary practice that takes your animal's well being seriously or holds themselves responsible for their vet's actions.
Dr. Sheets clearly needs more training and to confer with more experienced doctors. The other senior doctors here have great reviews (Connolly and Porter) which I wish I had seen before making an appointment. So if an animal you love is sick, I'd recommend seeing Connolly or Porter or finding out if they can at least give a second opinion during your visit.
Full Story
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I brought my dog in on a Wednesday. She had thrown up, but also she clearly had respiratory issues, which I pointed out. She was choking on her mucus constantly (present at the exam), heavy breathing at night, sneezing and coughing (present at the exam.) I pointed out it seemed like she had something stuck she was trying to get out. Blood tests showed my dog had pancreatitis (hence the throwing up) but it was clear to me she also had a respiratory infection like bronchitis or pneumonia. When I firmly pointed out these symptoms, and my concern for a secondary infection, Dr. Sheets dismissed my concerns with - "no no that's not that, that mucus is from her pancreatitis." When I pointed out what a stark difference there was in her energy in one day she said "oh if you had pancreatitis you'd feel awful too."
A qualified vet would have said: "oh you're right, it looks like she may also have a respiratory issue, that could be very dangerous. If we do an X ray we will find out." Instead, she repeatedly dismissed my observations and suggestion of a respiratory infection, and in the end her blanket answer for my clear concern was to say: "Well, if you're still worried you can get more tests" as a shot in the dark, hoping to find the cause. I was literally telling her the cause.
The next day I spoke to a vet online (with 50 years experience, via JustAnswer) and he confirmed my dog's mucus and coughing could NOT be from her gastrointestinal issue of pancreatitis, it was respiratory. Those are two different systems.
I took my dog into an emergency vet that friday where she was diagnosed with aspiration pneumonia, both by sight then confirmed by x rays. She died three days after seeing Dr. Sheets.
It seems Dr. Sheets relies entirely on reading the results of expensive tests to tell you what's wrong, instead of what a qualified doctor does: looking at the patient, noticing their symptoms, and diagnosing what could be wrong then confirming with the appropriate tests. And in this case, I was literally telling her my dog had a respiratory infection, which she did. But in addition to her lack of expertise, there is a real lack of care, as she really does not listen at all. What someone can notice by living with an animal is a wealth of information over what any doctor can see in a quick exam, especially if they aren't really paying attention as was the case with Dr. Sheets.
If your animal is sick, do NOT see Dr. Sheets. I would highly recommend she get more training or apprentice for a more experienced and caring doctor who takes this job seriously before being allowed to see sick patients. Or change careers. An animal is a living feeling being who is someone's family member, their health is not to be taken lightly as Dr. Sheets handled this.
I expect a full refund for what was in no shape or form an exam by a qualified doctor. read more