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    Compass Books

    4.0 (6 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

    Services - Compass Books

    Gift shops

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    Photo of Sam S.
    0
    10
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    1 year ago

    Great bookstore at a convenient location! They also carry gifts and jewelry. My daughter loves her study Bible that she got here.

    Helpful 2
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    4 years ago

    Helpful 3
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    Photo of Doug O.
    241
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    6 years ago

    Helpful 4
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    9 years ago

    Helpful 2
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    4 years ago

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    7 years ago

    Helpful 1
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    Tuvalu - Showroom

    Tuvalu

    4.0(93 reviews)
    4.6 mi
    $$$

    Ok, should be called "Trashbag Tuvalu." Why? Because they sent me home with my purchase, a lamp,…read morein a black, Hefty-looking Trash Bag. That's right. A 30 gallon, Lawn and Leaf size plastic trash bag. No paper wrap, no bubble wrap, nothing. Most ridiculous thing I've seen from a "upscale store." TRUE upscale starts from the beginning to the END of the sales experience. It gets better... Aesthetically pleasing store if you're into the upscale beach vibe "thing" for your home. Initially, service was wonderful, a pleasant lady asked if I needed any help. Found a lamp yay! Nice discount yay! Pay. They plop it into a CLEAR trash bag. I walk out with said bag. I see black dirt all over the cream shade. Walk back in. Uhh... excuse me I think you gave me a dirty bag. Lady started making an excuse...but no go because it's OBVIOUS the bag literally had dirt in it. No matter! They'll just use sticky tape to pick up the dirt from the shade and put it ANOTHER trashbag. PLUS, they took out the bulb that was already in the socket. Cheap much? Lol!!! I was dying laughing because I walked to Main Beach where my husband was waiting, all the while carrying a giant black trash bag like an off- season Santa sourcing stuff from the 'hood. Yes, I'm local, and no I won't go again. Don't assume anything about your customers.

    This is my go to gift store. I just love the quality of all…read moreof their home products. They have a gorgeous designer, jewelry lines as well, which is very pretty, but I love their candles, their earth, and Ware and all of the sweet cards. If you're looking for something specific for Laguna Beach, this is a place you really need to head into from ornaments to framed artwork, stationary, and coasters. This shop is your one stop.

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    Tuvalu - Christmas mode at Tuvalu.

    Christmas mode at Tuvalu.

    Tuvalu - Showroom

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    Tuvalu - Showroom

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    Showroom

    St. Michael's Books & Gifts

    St. Michael's Books & Gifts

    3.9(16 reviews)
    2.7 mi
    $$

    I feel compelled to share the worst experience I have ever had in any store -- and heartbreakingly,…read moreit happened in a place I thought would be compassionate and respectful. A few months ago, after my husband and I tragically lost our son, he purchased a gold Saint Michael necklace for me from this store as a memorial gift. We also bought one for my father-in-law. Both necklaces tarnished, turning our skin green, even though we were reassured at the time of purchase that they would not. Because of the meaning behind this gift, I wanted to do the right thing and bring it back to see if the store could help. When I explained the situation calmly and respectfully, the blonde woman working there immediately became irritated. She told me she could only exchange for another one, or I pay more money to upgrade the chain -- one that was gold-filled instead of plated. I explained that we had already spent so much and could not afford to spend more, especially since we had been given incorrect information when we purchased it. I asked if a manager or owner might reconsider, given the situation. Instead of showing even the slightest compassion, she escalated. I called my husband- as he was the one that purchased it. She took the phone and he explained to her that when he was buying the necklace, someone told him it would not tarnish. They exchanged a sentence or two, she again immediately became even more agitated and rude and put my phone down saying she would not speak to him. Her tone became harsh, then aggressive. She began raising her voice, repeatedly cutting me off, and flatly telling me "that's the policy, we don't do refunds" with no willingness to even hear me out further. I tried to explain again that I wasn't asking for special treatment, only fairness, since we were misled. At that point, she started yelling at me, telling me she had already explained herself, and shockingly -- she threatened to call the police on me and kicked me out of the store. It was awful, odd, and honestly just the most bizarre experience I've ever had. Never in my life have I been treated with such hostility, especially when I remained calm, polite, and respectful the entire time. I even told her that I was pregnant again and that this situation was incredibly stressful for me, and she could not have cared less. Instead, she was threatening, dismissive, and completely devoid of compassion. For a store that sells religious items, this kind of treatment is appalling. This necklace was not just jewelry to me -- it was a memorial to my son. To be treated so coldly and aggressively while trying to resolve something so important was deeply painful and unforgettable in the worst way. I just bawled when I left - shocked and just honestly dumbfounded. This was the most unprofessional and cruel customer service experience I have ever encountered, and I would never recommend this store to anyone. I am only giving one star as leaving no stars is not even an option.

    My daughter miscarried a couple of months ago. Her husband went to this store and bought two medals…read morein honor of this lost child. The medals were gold filled. The chains were not. He asked if they would turn color. He was told they would not. They do not live in this area, but were here for an appt when they found out they had lost the baby. My daughter was back today and tried to return this and just called me in tears. She was just trying to exchange or return this. The gal that claimed to be the manager said they did not do returns. So my daughter called her husband and asked what they would like to do. The claimed manager became very rude. My son-in-law wanted to speak to to understand the exchange as he was told this would not happen. The manager became even more rude. Put the phone down and told my daughter she had explained her options twice. My daughter asked why she was being so rude why she was treating her that way. Then my daughter, said ok, she would just exchange it. Then the manager said she couldn't exchange it. She could just leave the store and threatened to call the police. My daughter explained she was pregnant again. The reason she came in the store originally was because of a bad experience and now she was pregnant and enduring a horrible experience at a religious store?? I will never shop at the store again. I will share with my church and my community to never shop at this store. Doesn't matter what your store policies are. The treatment of people speaks volumes. How they're associated with Christian faith I will never be convinced. Shame on you

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    St. Michael's Books & Gifts
    St. Michael's Books & Gifts
    St. Michael's Books & Gifts

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    Compass Books - giftshops - Updated May 2026

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