We previously had our personal and business policies with another agency, and were very…read moredissatisfied. A friend, who is also a business owner, recommended Colson & Dickie to us, which means a lot. We had our initial meeting with Paul who listened carefully to our concerns and needs. Not only did he find us better coverage, for all our policies, he found them at a better price. The office team is amazing. Elizabeth is a rockstar in the customer service department, and so very knowledgeable. Every time I send her a question or concern, she is quick to respond and give me the information I need. Some of our business contracts have very specific insurance requirements, and this team handles them with ease. I highly recommend Colson & Dickie. If I could give them more stars, I would.

From the owner: Colson and Dickie Insurance provides outstanding customer service. We want to make sure our…read moreclients know exactly what coverage's they have and need so they can make informed insurance decisions.

I recently moved my policy from another agent. I did that because Reggie Dickerson has helped me…read morewhen I had some property claims even though he was not my agent at the time. He is really a good neighbor. I have recommended others for a variety of financial products from commercial insurance to life insurance and property insurance. He can also help you refinance your auto loan.

Reggie Dickerson has been my State Farm agent for more than 20 years. I have found the staff to be…read morevery friendly and polte. Whenever I have called Mr.Dickerson he has always answered my questions and was very informative about other insurance information he thought I may need to know.

Great experience working with Catherine and the team on a homeowner, auto and special event…read moreinsurance policy. We can count on them to spend time to clearly explain things to us so we understand our policy and we appreciate all the work they do to search around for the best policy for us. Highly recommend!

From the owner: Just as your families insurance needs will change over the years, so will your business needs. We…read moreare here every step of the way. As independent agents, we have access to many carriers, allowing us to find the right fit for personal and commercial client’s needs. If you are looking for individual attention for your personal and or business insurance needs, you have come to the right place. If you are looking for a live person to answer the phone and start working with you, you have come to the right place. We look forward to working with you! Please call our office to speak directly to one of our agents. We will customize your quote based on your needs.

Joshuwas a nice respected person and breakdown every situation and he helped me with the best…read moreacknowledge of the situation for State Farm insurance company thank you for listening to me like a good neighbor State farm is here

Wow. Very positive experience. State Farm agent, Josh…read moreDamron, worked with me on getting an auto and renter's insurance package. He spent several hours 5+ over multiple conversations assisting me professionally, courteously, and thoroughly with every single question I had about the policies. Never once did I feel like a bother to him as I really desired to understand our coverages and how various coverages would effect our premiums. Exceptional customer service. As we newly moved into Virginia, I personally researched 10+ insurance companies including big names like Geico, Progressive, and All State. State Farm proved to be the most coverage with the best rate. I am so thankful for my experience working with Josh Damron and we feel so great about choosing State Farm!

Anthony was most accommodating, and very helpful. He was able to get me a much better insurance…read morerate than any other insurance in town. I highly recommend contacting Anthony at Bacon Insurance, he is definitely the person to give you a very good rate and he turns everything around in a very timely manner.

From the owner: Richmond, VA: In 1997, Bacon Insurance Group opened its doors in Short Pump, Virginia, with a…read moremission to provide affordable insurance coverage for families and businesses at a competitive price.

Oh ignore the "free gift card," listed as as offer for checking in. BJ knows nothing about it. Also…read moreyou might be better off getting your own insurance. The insurance companies they use will send cancellation notices to DMV even when they draft your account electronically (so it's never late). They told DMV my policy was cancelled (it never was) and caused my license to be suspended. Having with them as an agent for YEARS meant absolutely nothing. I was told basically "tough luck." Do better. If you say you did something you should have documentation of such. Being dismissive of clients and their plight surely won't get you any customers. I'll also make sure the clients I referr md to you know how you treat a paying established loyal customer. 2 weeks later: after cancelling my insurance policies with this company I'm still being auto-drafted. I stood in their office signing paper after paper. I specifically asked of this was all I needed to do to cancel my policies with them. I still have the stack of documents. But I'm still being charged. I don't write negative reviews very often, if ever. They really suck. Take your money elsewhere.

When we first purchased our home, the Bradshaw Agency insured the home. The Andrew Agency acquired…read morethe Bradshaw Agency in 2015. During the 30 years, our home was insured by the Bradshaw Agency and then the Andrew Agency. Ryan responded by email 99% of the time. The mortgage company eliminated our escrow account in spring 2021. Called Ryan and requested that the upcoming October bill be addressed to our home. The result was several email exchanges over this simple request. The attempt to be proactive was not well received. Similar issues occurred in the fall. Our rates went up 20% in a single year without any clarifying conversation or communication. We had one minor claim more than 25 years ago. An email exchange informed us the cost of construction, specifically materials and labor was the culprit. When we chose to terminate the coverage with the Andrew Agency, there was no call to say what to expect or how the termination process works. Gmail sorts messages in sometimes weird ways. The first message went to a spam folder. Ryan's primary method of communication was by email. Our preference is to communicate by phone. Ryan's last email message was very rude. After 30 years under the same umbrella, we expected better. Our business was not valued by Ryan; perhaps because he acquired our business.

I called these people simply to get a quote and they insisted on "building a profile" of me,…read moreincluding all kinds of personal information which is not necessary for a quote. That's the first and last time I call this place.

I tried for two years to deal with this office and as of today that's it ... Had a kink right from…read morethe start .Let three messages for the agent and I am still waiting for his return. Safe yourself the headache, find different office.

Good morning. Last week I contacted State Farm in regards to…read morea Life Insurance Policy that I have. I spoke with the following employees: Paige Wiley Ally Woolsey, and Geneviev All 3 of the individuals were professional, polite, and answered my questions. If they had to get back to me with the information, they did so and did so that day. I tried to complete the feedback form that was included at the end of their response; however, when I clicked it on I kept getting where I had provided feedback on another employee many years ago. I am assuming that I was doing something wrong. I hope Santa is good to them and hope all of you have a Merry Christmas.

Ive had my renters policy for a little over 2 years now and its been smooth and stress free to…read morechange addresses and they've called me every time my account needs to be updated. I had Mary this time and she was very sweet and efficient.