I am just an everyday guy who had trouble with backed taxes. Like most people I didn't know where to turn or who to trust. In minority communities we don't talk about money or our finances and that is a problem. I remembered watching a commercial on Community Tax and it stuck in my head. The phone call to Community Tax changed everything from day one. If are like me not knowing who to turn or who to trust let me tell you that Community Tax will work with your and help you no matter what your situation. They can't help you if you don't make the phone call. If you like me had years of unfiled backed taxes simply make the phone call! They can't help until you make the phone call. No matter what your financial situation rich or poor like me they will work with you. Just make the call to Community Tax. Commumnity Tax is the Best in the Business! read more

They overcharged us and DO NOTHING to resolve the issue we paid for. We call them and they ask for more of the same paperwork we sent from the beginning. Stay away do not waste your time or money with this scam of a company!!!!!!!!! N read more

Don't pay a penny to this business, they didn't do anything to resolve my case. They withdraw my case after 4 years and did nothing. I waste my $5,000.00. read more

Community Tax - Tax Services Near Me - Jacksonville, Florida

Froud Taxes filling - Taxes Scam - Fraude - IRS taxes Fraud Worst Experience ever. I paid them to do my taxes (there is not even a problem, it is just filling) and they promise tons of time during phone call amazing assistance. I am asking for weeks for assistance to make sure what I am sending is the correct thing, the ignore my questions and only reply the same protocol message of "we need this papers" They got me with an Instagram advertising, I swear for god if I don't get my refund I'll pay the same money to post a Instagram video of saying how bad this company is La peor experiencia de mi vida. Les pagué para hacer mis impuestos (ni siquiera hay un problema, solo es enviar los papeles) y prometieron durante la llamada telefónica, una asistencia increíble.... He estado pidiendo ayuda durante semanas para asegurarme de que lo que estoy enviando es lo correcto, ignoran mis preguntas y solo responden con el mismo mensaje de protocolo de "necesitamos estos documentos".Me atraparon con un anuncio en Instagram, juro por Dios que si no obtengo mi reembolso, pagaré el mismo dinero para publicar un video en Instagram diciendo lo mala que es esta compañía. read more

They charge almost the same amount you owe to IRS. You are better off making payments to IRS rather than community tax.

NO, I would NOT recommend this company. The person who sold me the service was really good but that's exactly where it stops. Once they've got your signature and your monthly payments, which they collect with military precision, they do absolutely nothing. They have not even sent my transcripts I paid $500 for to start the process! I was first assigned someone I could barely understand, which made communication really difficult. I requested to be reassigned and was given a woman named Audrey. Audrey told me I wasn't allowed to communicate directly with the accountant -- everything had to go through her. That added an unnecessary layer of complexity. I explained my situation, requested transcripts I had paid for, and some additional documentation, and she assured me she'd get them to me. For two months, I received NOTHING. When I finally followed up, she said she'd lost her assistant and fallen behind, apologized and promised to send everything immediately. That was three weeks ago. STILL NOTHING. They clearly have my email and details correct as they send a message each month to say they will be taking the payment......FOR WHAT? So far, in 4 months, the only thing this company has done is collect my money. No documents. No service. No follow-through. No accountability. If you're considering working with them, proceed with extreme caution -- or better yet, just DON'T. read more

Paid Community Tax 5,000$ and they did nothing for me..... Absolutely nothing. Do not give these people a dime. If you think they're going to help you, they're not! read more

1st DO NOT believe "100% MONEY BACK Guarantee" This is a scam, they have no concern for actually resolving mistakes. Big talk very URGENT, to get the payment that will not be refunded even if they do nothing or represent you. Actually wanted me to pay 1200 that I did not owe so I could avoid a lien that they said would filed, even though this item has been in a working status since 2016. They actually do a one look & go with what the IRS says !!! They push for the initial payment , and reassure you there is nothing to lose. I sent email request for a refund the same day, no response, So I disputed it with my bank, their response was they get paid for any work (did not represent or resolution) Scam & fraudulent advertising. Do Not Use, Keep your Money! I had a CPA review and resolve no payment, nothing due & no lien.. read more

Community Tax - Website 100% Money Back Guarantee - Tax Services Near Me - Jacksonville, Florida

I paid Community Tax more than $4000 to help negotiate an IRS payment agreement and after promising in writing the agreement was in place, just received contrary notification from the IRS (tax lien) that nothing was in place and my life as I knew it is completely ruined. How do you sleep at night (executives, Tony Juliano, and Lindsey Settles) knowing that you take people's money to negotiate on their behalf and do nothing, allowing the issue to cause total ruination of their lives? You took my money, lied about an agreement (which I have been paying) and have single-handedly ruined my life. Why would you do that to anyone, much less someone who came to you in good faith and paid thousands of dollars for a positive outcome. I don't know how I can continue to live with this situation. read more

Community Tax - Tax Services Near Me - Jacksonville, Florida

Rated 1 out of 5 stars DO NOT USE THIS COMPANY!! DO NOT USE THIS COMPANY!!! TIRED TO SCAM ME!!! They called me repeatedly trying to get me to pay them $20,000.00 once they checked to see how much money I made claiming/lying that I owed the IRS money cause I had not filed in a few years. A COMPLETE LIE! After I contacted the IRS myself, and double-called confirmed, I owed the IRS zero dollars!!! Stay away!! read more

DON'T waste your $$! I was a fool for giving them $2k to handle IRS back taxes that was the same as my direct, personal transaction and productive chat with IRS. They are glorified paper pushers. Initial calls are routed to a VERY sympathetic man in San Diego. Once, non-refundable partial payment is made, you will be dealing with the hound dogs...yes, in plural as different humans call you in an almost intimidating way. Community Tax glorifies itself by writing: "Your case has been accepted into the Resolution and Negotiation Phase of the program." making it sound like it's a privilege to be accepted by them. Who refuses money?? They also have a very nice, professional e-documentations. After Phase 2, it's full payment time. SIGN of scam/fraud -- Community Tax sends paperwork to IRS with e-signature, and the IRS keeps sending me the paper for a real signature. Doesn't Community Tax know that the IRS does not accept e-signatures in 2016? The IRS already granted me deferred status BEFORE paying Community Tax. Community Tax also got me deferred status. How many deferred status does one need? As long as you are honest, deal with the IRS directly. My chat with IRS through a series of questions gave me an idea of what the IRS defines as investment, cash, or asset. Changing times and human behavior are not yet reflected on formal terms, BUT... it's an account that is now considered divisible in a divorce settlement. read more

Community Tax - Community Tax: Professional Impression - Tax Services Near Me - Jacksonville, Florida

Hey Yelp peeps, I had some tax trouble because my previous accountant didn't file my taxes properly and do some major accounting stuff needed for the IRS..it got so bad that i was being threatened worth federal liens against me and le y'a on my accounts. I didn't know what to do and my "ex" accountant was useless and non responsive. Thankfully I found community tax and they literally scrubbed al my books and precious tax returns. They literally did 5 years of amendments and other stuff to satisfy the IRS and fix everything in less than a month. I'm so relieved and thankful to the team over there. If you have any tax issues or THREATENING IRS PHONE CALLS give Community Tax a call!! read more

Highly Recommended Brian Ellingwood was assigned to my taxes. He was very knowledgeable, detail oriented, prompt, and easy to talk to. I also appreciate that he was detail oriented. I will definitely be using community tax in the near future! read more

An update. Not being used to having credits returned to my credit card I don't look at them and I overlooked a return of $50.00 from Community Tax. I have received a full refund. I appreciate it. My views, and review on the experience with this organization have not, however, changed. read more

Hi Lauren, The tax solution services I paid for are for state and federal. Chris Leludis is informing me that I need to pay additional. So the 8K I paid is only for resolving federal tax liabilities? If you could, please respond to me via email. read more

I reached out to Community Tax, LLC. from Chicago, Illinois back on November, 11th 2020. My case was untraditional as I'm more hands on than most. Community Tax did an investigation into my tax issue as part of their phase 1 program. I have to say that you can't get a CPA to look over your complete tax record for $250.00 as their phase 1 costs. I think more of the money might be made through phase 2 and negotiations with Federal and State agencies. I didn't sign for their phase 2 program because I thought of a different way to get the tax bill handled, but the overall cost as a percentage of the total tax bill was only 4 percent including the investigation. My experience with the customer satisfaction department was A+. Definitely reach out to them if you have questions or concerns. Great overall experience. read more

Honestly, I don't have anything to compare this company to other than my failed attempts at negotiating with the IRS. That says a lot right there though. Community Tax obviously did something right to sway my decision to work with them. I regret having to pay anyone to help me deal with the IRS but that is our reality; you cannot work with them. They are steadfast in their pre-determined decisions and there is no swaying them. My interactions with the company were consistent. The staff were cordial and efficient. They did their parts then turned my case over to the lawyers who worked their magic with the IRS. The end result met my expectations going in vs. the manner in which the IRS proposed that I proceed. For that, I am grateful. Oh, my case worker left the company before my case was settled but another agent (Ryan Scott) jumped in and handled everything to my satisfaction. If you are looking for help with the IRS, you will have to get help. I recommend Community Tax as a reliable company to assist you. read more

I am a returning customer to Community Tax. This year I went to them to help me with my tax preparations. I was nervous and unsure about how to go about the process because I recently got married, and that made things a little more difficult. I knew I was in good hands from prior experience of working with this company, but honestly, they exceeded my expectations this time around and I cannot thank them enough. I filed with my husband, and my returns were far more complicated than the past year, and yet, I was still extremely content. Our tax preparer was very knowledgable and was able to help us take advantage of complicated tax laws and save us a lot of money. They were transparent, very easy to work with, and super reasonable. Community Tax - I cannot thank you enough. You truly made my experience one to remember, and I will DEFINITELY use you again in the future. read more

For the past few years I haven't been able to sleep because of owning the IRS. I heard on the radio a different company to help resolved back taxes, I looked them up and checked there reviews, not that good. By looking up that other company I did come across Community Tax, the best decision that I've made. Now I'm able to sleep without waking up stressed about the IRS. Thank you Community Tax. read more

I needed help with taking care of 104,000$ that I owed the IRS. Community tax went above and beyond helping me solve my tax problems . I would use the again as well as refer them to everyone including my family and friends. I currently. Maureen and Chole have answered every question that has come up Thanks again community tax Dustin m read more

These guys have been great in communicating and making it hassle and stress free I owed the . for many years I didn't even file and they took it all and I ended up paying a quarter of what I owed thanks dan ! read more

Highly recommend this firm. After 5 years of going back and forth with the IRS community tax was able to resolve my tax issue with them. Thank you community tax! read more

I had nick Carrera help me and he was completely unprofessional . Big chip on his shoulder . They lure you with a lot of terminology and confuse you to there connivence also tricked me into signing docs to run credit checks (hard inquires) after making it clear I didn't want to apply for loans . There customer service dept is also just as bad ! I wish I could give zero stars . A lot of stuff they do you can do yourself it's better to just get a CPAto help you . Please don't do what I did and ignore the bad reviews read more

Community Tax - I'll take the L for you save your $ - Tax Services Near Me - Jacksonville, Florida

Incredibly helpful and started right away on our tax issue. Excellent service and communication! Would highly recommend to help solve your tax situations no matter how big or how small. read more

OMG you all are amazing! Brandon gave me the best news EVER! I really appreciate ALL of you for your help. My rating for you is 1000% I would refer my friends to you all in a New York minute. THANK YOU, THANK YOU, THANK YOU so very much. I can't thank you enough! read more

James Whitelow helped me with a tax issue. Not only was he extremely knowledgeable and thorough, but he also took the time to answer all of my questions and was very patient and amiable. He's an asset to this company and I heartily recommend him to anyone in need of a tax professional. read more

Community Tax is a no nonsense tax prep company. They make it easy get your taxes professionally prepared. This is my 5th year working with them and I have been satisfied with their services for 5 consecutive years! read more

Daniel Franklin did an amazing job with my case got me the results that I needed I will definitely recommend him to other people in my friends and family group. read more

Elisabel Medina and the team did a wonderful job of navigating a very difficult situation and dealing with a very difficult case manager who was less than fair. If I didn't have them advocating for me, the outcome would have been very different. Overall, I was very pleased and it was well worth paying for the service. read more

So far my experience with Community Tax has been great. I have read some reviews from people who said they could have gotten the same result themselves. that might be true but I called for help because I did not want to deal with the IRS on my own. Their CPAs and Attorneys have . been handling everything while Abraham Montez has been walking me through ,explaining everything that has been happening the whole way through.To me it has been so valuable to have Community Tax taking care of all the IRS communications so I can continue to run my business. Abraham has been especially helpful in explaining the process and options. I feel this is money well spent, It has taken a weight off my shoulders and given me some peace of mind! A specail thank you to Abraham for being so patient with all my questions and concerns. E.B. read more

Very helpfully, they work hard to get your taxes squared away. Nora hunt was awesome ! She was pleasant and communicated with me all the time. Love working with community tax , would recommend to any one read more

I needed a professional tax resolution company to help me with my IRS debt a few years ago. I chose community tax and they were very helpful and now I can breathe again without the IRS on my back, and as a tax preparer I have community tax do my taxes. Everyone I have dealt with at community tax is very knowledgeable, respectable and willing to answer any question or concern that I had. I would highly recommend C T to anyone needing tax help. Love you guys and talk to you next year!! read more

Overall in the three plus years that I have been a customer at Community Tax, I have been extremely satisfied with the tax preparation services that I have received. They were tremendously helpful in getting my taxes in order initially and keeping them that way! I've found everyone that i've worked with to be knowledgeable, reliable and very professional. I have recommended Community Tax to several friends and co-workers, and will continue doing so! read more

The best company for your tax's problems. I love the people that helped with my case and I'm happy with the resolution. My case advocate Demetria White was a rock star. read more

Don't be fooled by this guys, they are no good, I gave them my business and they blamed me for everything. I never got a case number and when I called them they said they called and left messages but my phone never rang once, then they tried to blamed me for not filed my taxes properly ( isn't what I hired you guys for?) After I complaint about it the manager said he was going to file taxes for me in 2019 for free for the inconvenience. Then the supposedly lawyer fitting my case said IRS wont help with your case the only thing I could do is set up payments Give your self a favor and don't hire this guys if I could give them a quarter of star as of review I would read more

From Day 1 I should have ran the other way. I have 2 people working on my case with neither one understanding what the other person is doing or saying. They each tell me something completely different is happening with my case, and they self admittedly do not talk to each other. They tell me something in the beginning and then reverse course. All my "case agent" says is "I'm sorry you are experiencing this" and that's all she can say and I will "talk with my supervisor" I've called the Customer satisfaction line multiple times to complain for help but they are always "in a meeting" and I have been promised calls back to which they were never received. I have been working with them for 4 months and they have not done 1 single thing for my case but collect their payment monthly! RUN AWAY do not walk. Read the rest of the reviews that are like mine. This is the first time I've ever written a review, but I have never been seen such incompetence from a company. Currently attempting to get a refund, this has been an absolutely atrocious experience. IF I COULD GIVE 0 STARS I WOULD! read more

Community Tax saved me thousands of dollars! It took me a few years to resolve my back tax issues but it was well worth it. My agents were always very helpful in communicating with me through the entire process. I am so relieved and extremely grateful. Thank you VERY MUCH, keep up the GREAT work guys! read more

Community tax was able to complete my tax returns perfectly (personal and C Corp) and answer all of my questions; and I definitely had a lot of questions) so I appreciated their patience. My dedicated tax professional could use some improvement with their response time. But nonetheless, their Customer Satisfaction Team did an excellent job of reaching out to me to make sure I was taken care of. -- This shows that they care. read more

Excellent customer service and were able to fix my tax problems with affordable monthly payments.

Start to finish, a professional accurate and friendly experience. And this is taxes people! Resolving my tax issues and peace of mind was absolutely worth it. read more