I moved here from Virginia and had State Farm insurance there. I looked around at different reviews…read moreon State Farm agents around Charlotte and all the google reviews on Matt Woodford's group were great. I saw he went to JMU (my alma mater) so it seemed it was meant to be. I called the office to transfer my information and I was easily able to transfer my information over to them via email and one phone call. Travis was great and very helpful! I would highly recommend them!

Matt is an excellent insurance agent. He made switching my auto insurance policy to State Farm very…read moreeasy. He provides great coverage and excellent pricing. I encourage anyone looking for a quote to give Matt Woodford a call today.

By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

Until last year, I got great service from this agency. Starting this year, the sum total of it was:…read more (a) "Im new: I dont know"; (b) I dont have that information: go to the state farm website"; (c) No one is here, I can connect you to voicemail I changed agents. I wrote this on google and then Ms Allen responded by complaining I was being "abusive" So, in addition to terrible service, I see that Ms Allen cant deal with customers who have written precise descriptions of what they experienced at her agency (and who actually bothered to note that they got good service till a year ago). So Ms Allen's response to complaints about poor service is that it is abuse. You can see the level of "service" in her response. STAY AWAY

I do not recommend working with this agent. Both her and her coworkers were very rude, when I…read moreinquired about billing. When asked for a breakdown of the payments/charges, it did not make sense. I did not agree with their computation and put it all into writing. I asked for a better explanation so that it would make sense to me and they said that is the best that they can do. I requested to speak to Emma directly, which is the first time I have ever spoken to her and she very curtly advised that she doesn't do billing and can't provide a better explanation. Terrible customer service, rude staff and unable to assist. FIND LITERALLY ANYONE ELSE! Update: I called the corporate office (800 number, NOT Emma's office) and within 2 minutes, George was effectively and clearly able to explain to me exactly how they came up with the numbers they had.

Not feeling great about this office. I recently moved to Rock Hill changed offices since previous…read moreagent was not licensed in SC. Having to transfer auto, homeowners and other policies have been slow. Was notified by NCDMV that policy lapsed but in fact insurance was not transferred correctly. I called the office, sent over notification but still no action and yesterday received another notice.

Had a great experience with this establishment and working with Mindi Arrants, She was very…read moreresponsive and on top of things. I usually don't write any reviews unless they are negative. if you do end up working with an agent from here ask for Mindi!

Sam was beyond helpful and very willing to explain all insurance details for a move to NC from out…read moreof state. He took the time to go over multiple options for homeowners insurance. I really appreciate his prompt communications and professionalism. And, some very welcoming friendliness when moving to a new place!

I was very blessed and thankful to have met Sabrina on the phone and work with her closely on my…read moreinsurances! She did do with dedication, patience, expertise and speed. Wow! She has taken all my policies to another level of care and I cannot explain how stress free it is having someone always responding almost instantaneously time permitting. Thank you also to Sam for always being there incase of emergency with a kind word and smile.

They have always been able to provide excellent advice on insurance coverage issues to help and…read moreprotect my assets. They seem to have the best product at the best price or at least take the time to find me that best deal as well as with take the time needed to discuss all our insurance needs. We would not think of going to any other agency for our insurance needs.

Karen is not your typical insurance agent. She really goes the extra mile to be sure you have the…read moreright coverage for your situation. I highly recommend Moore Insurance Associates.

James has been our insurance provider for 43 years. There…read morehas never been a time when he was not readily available to help us. He and his staff are kind and patient to explain our policies.

I have been nothing but impressed with the way that Kelly at Springs has handled my insurance…read moreneeds. She has always been able to find me great savings even when their have been blemishes on family members driving records. It's been very much appreciated. Ted