If I could rate it a negative number, I DEFINITELY WOULD!!! DO NOT GO HERE!!!! Terrible customer…read moreservice from the front desk, and communication is basically NONEXISTENT. we were scheduled to see the dentist and were sent reminders, but when we got there, the DENTIST WAS NOT EVEN THERE, and mind you, this appointment was booked out a couple months in ADVANCE!!!!!! The African American lady at the front desk (she has helped us before) was very rude, idk if she ALWAYS has a bad day before coming to work, but she's condescending and flat out rude, was no help! She basically told us this is our fault, even though we never received any news of cancellation!!!! Why does the state and the federal government fund such places?! I do NOT RECOMMEND THIS PLACE TO ANYONE!!! You're better off going to another place that could probably provide better care than here. It doesn't make it any better because the establishment looks ghetto before you even walk in. 0/10 I DO NOT RECOMMEND. Go at your own risk‍

Call me crazy, I just don't feel it should take 3 weeks to get a refill on medication. When I first…read morestarted this journey on getting a refill from these guys, I had a weeks worth of medication left. This is also a medication you can't just stop without tapering down. So now, I get to continue my battle with withdrawals. I just want to sit in a corner and cry..this is so disappointing and unprofessional.

As always AMAZING group! If you're a new person it's worth it! !!!!…read more They try and help everyone possible (even by phone) ! They do care and will return phone calls.

My primary care provider here is Clara Eickhoff and she has treated me with respect and kindness…read more She is always willing to listen and provides a great level of service always making sure I'm involved in the decisions in my health! She is always willing to listen and prefers a patient led visit as to just talking your ear off. The office staff are patient and they are always so helpful!

Dr Mary Jo Cofereos is so sweet and easy going. She not only puts your health care at the top of…read moreher priority but is conscious of what your insurance will cover. I've had several appointments with her now and she asked how much my copay was before asking to schedule another follow up. Northwest laboratories is inside the MultiCare Spanaway Family Practice location so it was very convenient to have my blood work done in the same facility as my family doctor. And the staff was very friendly and personable. Plus they took several steps to make me comfortable and at easy since I am not the best patient when it comes to needles. The front desk staff Martha and Mandy are also amazing medical receptionist. They are knowledgeable and friendly and treat every patient with respect and integrity! For anyone looking for a new doctor in the Spanaway area I heard there are a few doctors in the clinic accepting new patients at this time!

I went for my first visit today and I was so nervous but it went well…read more The clinic itself is clean, quiet with no weird smells. Believe it or not, my prior clinic back in Tennessee frequently smelled like fast food and the nurses there were very loud with their conversations and jokes. Not the case here. Sign in and paper work was quick and easy and the lady at the front desk was nice. Wait time in the waiting room was only about 10 minutes. A nurse called me, took my wait, asked my history and answered all my questions. She was also friendly as well. When the nurse left the room the doctor arrived in about 5 minutes to examen me...very short wait! Sorry if it's too much info but I requested a Pap Smear along with my physical and she was very gentle...Im sure you ladies can appreciate that info. Not even a little pain or discomfort. She also told me I had a tilted cervix which...in my many years of seeing doctors in the past, no one has ever told me that so I'm pleased w/ all the information she gives. The employees all seem to really care about the patients. The doctor I saw was Dr Wang...yes...Dr Wang gave me an amazing Pap Smear...go figure...haha. Ok...seriously though it was a good visit and hopefully the rest of my care is this good for the rest of my time here. They accept Tricare.

Has been my doctor for 10 years now and has been a great guy to talk to and help me take care of my…read moresicknesses. He is friendly and reliable. Summit View Clinic is a fast and friendly place full of professionals willing to help you with your needs. I highly recommend this place and this doctor!

He has been my family doctor for many years and he is the best. He cares about his patient and I…read morecould not recommend more highly enough.

I have been going to Dr Douglas Louie ever sense he took over for Dr Chan, a long tome ago…read more He has always listened to my complaints & concerns, never rushed me and shown empathy. He is knowledable and smart. If he can't figure it out he has sent me to a specialist. And I am 78, so visits can sometimes be often. I trust his care. His staff is always pleasant.

Been taking my mother to Dr. Douglas Louie, and I feel a little guilty. I'd give zero stars if Yelp…read moreallowed. He's terrible. His premises are cluttered and dirty. The last visit, the bp cuff went on over her clothes, fell down to her elbow, and he reported the "reading" as "pretty good." He probably would have killed her by now, if she wasn't as healthy as a horse. I only need him to write maintenance prescriptions for her. She's been on the same stuff for years (before she started with him). Don't go to him if you have serious issues.

Yesterday 4/4/22 we had our first experience at the multicare Fredrickson clinic. The only reason…read morewe visited the clinic is the requirement to have a Covid antigen test 4 days prior to our son's (just turned 7 years old) scheduled ear tube removal surgery. Our son has had the tubes in for over 3 years. Due to Covid it's been over 3 years even though the recommended duration of leaving in ear tubes is 18 months. This week is spring break for our son and being a working mom and dad we had to work the day of his appointment thus he came into the clinic a little high energy. He Also expressed feelings of being nervous for the Covid test and ultimately the procedure coming up the same week. Upon entering the clinic I had our other son (who's 2 years younger) with us as well. My son (getting the Covid test) proceeded to have high energy (jumping around a little while in the waiting area) while as I was checking in. While checking in (which only took about 2 mins time total given we had a prior appointment) the other front desk employee "Gayle" proceeded to scream at my 7 year old telling him starkly "you go sit down". It startled both my sons and highly Offended me as I was right there and the appropriate action should have been much different. For context there was no one besides us in the waiting room, just the 3 of us, Upon entry. She was absolutely out of line to take that starkly rude and abrasive tone with our son. It was extremely unprofessional, rude, unfair, and beyond words lacking compassion. Our son was scared and startled by her unwarranted starkness and that affected the rest of the appointment as Well as how he feels about clinics like that. Thankfully our nurse "Jill" was able to get both him and I to feel more comfortable with the appointment experience. If it wasn't for Jill I would have given a -10 for this clinic. Jill was empathetic, kind, caring, Considerate, and made us feel comfortable with the test. She was personable and warm. Polar opposite of our experience with "Gayle". She is a true positive representation of what multi-care should stand for. If it wouldn't have been for the horrible experience with "Gayle" I would have rated this clinic a 10 due to Jill's professionalism and quality of care. I hope "Gayle" doesn't taint any other families experience and ultimately damage their trust with multi-care - she really should be held accountable for this horrific experience and her unacceptable behavior. What she did was unacceptable and unprofessional.

I can not begin to explain what a wonderful physician Dr Bulley is. He takes the time to really…read morelisten to my concerns and questions. I have a complex medical condition and it would be very easy for a doctor to dismiss an ailment as being caused by that condition (as many doctors have in the past). Dr Bulley, however, is willing to look beyond that. He has a very caring bedside manner and really makes me feel like I am being heard. I cannot recommend him more highly.