I'm really happy I found this practice! My main doctor, and the other clinicians I've met with,…read morealong with the office staff, have been lovely. I'm not sure why, but a few other local doctors offices I used to visit locally had desk staff that left me feeling ashamed when I didn't know something or would start conversations with a negative energy. Community care has impressed me across the board, and Latham medical group in particular feels like home now. My clinicians here have made me feel heard and cared for, and they have helped me with a lot of medical challenges. Thanks! Only real downside- they have loud medical ads playing continuously on their waiting room tv. I get migraines and this causes me actual pain, and even if it didn't, I would still find it really annoying. I generally don't mind waiting for appointments, but with the ads it feels like a punishment. Silence or quiet music would be big improvements!

Wish I had read the reviews to know what to expect. Been a patient for years, but have never been…read moreso disappointed in the level of respect, service, empathy. Apparently, the move to Wellness Way and level of automation has taken its toll on them.

Still a dump. No on-site lab, no on-site medical imaging of any kind and a League-of-Nations…read moreassortment of second-year residents who couldn't diagnose their way out of the restroom. This is what the crumbling monolith of AMC calls urgent care... It must really kill them that St. Peter's health system is eating their lunch, but (like the guy with his head up his butt) their problem is obvious.

Just had second cataract surgery with excellent results. Very professional and knowledgeable.read more

A total waste of time ,after taking payment ,they took an XRay which turned out to have been…read moremisread .I was told I should go to another facility in Malta for better care.There I could get blood work ,& a COVID test quickly. Why can't they do that?They charged me for a COVID test but it takes 3days to get results .I asked for a copy of my XRay & was told the machine was broken ,it had been broken for months they stated They actually wanted me to go out of my way to Guilderland to pick up a copy. This while sick as a dog & heading in the opposite direction to Malta after wasting my hrs in this facility .I told them to send it to this facility & I would pick it up later.It took forever for them to figure out how to do it I went to Malta where I had to wait more hrs.Atleast they were able to do blood work & COVID & give results right away not in days.I told them the Dr saw a shadow on my lung in the X-ray.They tried to get the results but even 12 hrs later AM's radiologist still had not read it.Like the COVID test they send out to LabCorp ,getting an XRay read can take days .So they had to take the same X-ray again ,that meant the insurance company paid twice,& I had to be exposed to more radiation that day.

it's been several months, but I can't get this off my mind. The doctor I saw for a burn here in…read moreJanuary was very rude and dismissive. He barely spoke to me, didn't ask about my symptoms, only handed me a fresh piece of tape so I could stick my own bandage back on. (Sweet? ) He did not ask about the injury or what I experienced afterward- which would have informed a diagnosis, had he been interested in making a correct one. He handed me a printout about burns on my way out. Maybe he could try talking to a patient instead of providing reading material that is available on the internet- that I'd already seen- which prompted me to go to urgent care in the first place. Thanks, WebMD! AMC EmUrgent Care, not so much. (On the other hand, the receptionist and triage nurse were very nice.) There are 5 urgent cares in this area. I really wish I hadn't gone to this one!

Always get top care from Dr Ford he is the best doctor and caring and nice and ihope he never…read moreleave s their because all the people that go their need his care best doctor ever iwent today for my yearley checkup if he ever leaves their I would like him to come to my house for my doctors visit like they did in the old days

I would give it a zero if I could. I tried to get in touch with my doctors office after a number of…read moreminutes being on hold I left a message with no call back. I left a message on the Community Care site to be told my doctor and his office does not monitor the site. Once again I called my doctors office with no response. My primary ordered my inhaler but was unable to order the blood work Dr. Patel wanted. I guess it's time to find a doctor and office that cares about my healt.

I was a patient here as a gestational surrogate, so I did not go through an egg retrieval, only…read moreembryo transfer. No major complaints. Sometimes they're running behind, and your appointment can be an hour late, which of course is annoying. All the nurses were very nice to me. The two doctors who did the transfer were also very nice. Our first transfer failed and the second one was successful (I delivered in March, 2019). From having been through the med protocol from the first transfer, I was able to recognize a mistake in the med protocol for the second transfer (they introduced an antibiotic too soon). Also their instructions aren't tailored for surrogates (for instance, they said I could have intercourse immediately after transfer, but surrogates should NOT until after heartbeat confirmation).

Dealt with them back in 2018-2019 , its a factory and spa. I dont get the whole eating keto thing ,…read more5 failed transfers nobody ever called and said what our next steps were what direction to go into next . I had to lesrn from their facebook page about a procedure where they tro a biopsy and see when the exact time younare supposed start progesterone z i did the procedure with them and i went somewhere else to another fertility spot instead retriving 10 eggs i got 24 instead 5 failed transfers i only went through 1 failed other was a success and i have a healthy set of twins , dont be fooled by the discount price and the fancy ambiance . I also agree with others nurses didnt listen didnt touch on medical history it was a one size fits all deal . Nothing seemed different case by case .