New management and corporate structure as of 2018. Approach is very professional and appears to be…read moreresponding to the needs of the region well. Focused on quality and responsiveness.

Terrible Horrible service and caregivers. Beware of Chantelle - dishonest, lazy, aways late when…read moreshe's not a no-show. Do NOT leave your loved ones in her care - you will be sorry! I am shocked that a person this bad is allowed to care for people in need.

Oh Sunshine is so bad they should owe stars. Their aids stole from us. Their aid backed away when…read moremy mother started falling from the commode instead of helping her land gently or righting the chair which resulted in my mother being bedridden for the remaining months of her life. They sent aids that left early. They sent aids that wanted our gentle and loving cats put in the closet. They are the scum of the earth, sending ill-trained dangerous thieves into our home just when care is needed. We filed a complaint with the NJ oversight agency about the very incompetent Karen, who the agency declined to fire after my mother broke her legs. Sunshine is the absolute wrong name for the darkness Nancy and crew brought into our lives.

My mother in law has been at Thrive in Montvale NJ ( memory care unit ) for roughly 2 months and…read morethe transition from her private home to Thrive has been practically seamless thanks to Lucy , the director . Lucy has been more than accommodating by helping to make my mother in law feel welcome and settled in . She has updated our family with daily texts , pictures etc . She has eased our minds( my husband and his 2 siblings ) and is very approachable. We had concerns since we made the decision to make the move and Lucy helped to ease our minds and nerves . She is very hard working , has a wonderful disposition and shows love and patience to not only my MIL but all the residents . We visit often and thanks to Lucy and her staff we are very pleased with the move to Thrive!

Food and service are quite good. My Mom enjoys her meals in Trio. Very nice decor too.read more

There needs to be a no star option for places such as Community Home Care. I have worked for them…read morefor more than three years. There was no interview; they just do a basic background check and take anyone they can get. Their business model is a revolving door based on quantity, rather than quality and even in quantity they fail. While I have managed to get some consistent clients with them, my clients always complain about the other aids they received prior to myself. The support office staff works on a whim; I frequently have to work unpaid hours to pin them down to answer simple, time-sensitive coordination questions. They have left me without any support, despite desperate calls when dementia patients were physically attacking me in real time. I would never recommend them to family, friends or even people of which I am not fond. That they have not been reviewed and had their license revoked by the state is the perfect example of a corrupt, broken system. As someone that has worked for this company, I am telling you do not go to them to obtain aid for your loved ones. Every client that I have had thought that I was a godsend, and I continued working for this company due to my genuine care for them and realizing their options in home health care were limited. Seek help elsewhere if you can. NY state needs to perform a proper review of this company.

this business wouldn't even get a star accept there is no option for none. I dont understand how a…read morebusiness that is in charge of elderly care can be so unreliable and inconsiderate. If you can get an aid they dont show up or call and there is noone to replace them. The elderly can go how long with no food or meds if family relys on you. very disappointing and sad.