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    Comfort Suites Mt. Juliet-Nashville Area

    3.5 (31 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Hair mousse that spilled on the floor and they said it was gum.
    Connie M.

    Yes I stay with this hotel recently and didn't realize I was charged damages total of 250 took it out of my account. I was accused of smoking marijuana inside the room and accused of weed sticks inside the room and accused of gum in the carpet which all was Wrongfully accused for these issues they had no valid evidence to which they stated on top of that I stayed in a room and a big Roach insect ran across the wall. As I read others ppl reviews I think this is a big scam to get peoples money. Picture from there manager showing no proof marijuana smoking damage. Tauna the manager at the hotel stated that I had weed stems in the pictures. They are pictures of sunflower seeds. She also said it was a blunts r oach in the trash it was tobacco in the trash (why are y'all going through the trash), and moose hair products that they said it was gum. No blunt holes no ashes no smoke damage. There wasn't no one smoking marijuana or any smoking inside the room at all. I did not receive any complaints during my stay. My mother wears a BiPAP and I had my handicapped daughter and other kids in the room. Please refund my money I was wrongfully charged.

    Entrance
    Trice M.

    Location challenging (turn on Red Ink Rd) but a hidden gem nonetheless!!! Thanks to Tauna Woodruff, manager for resolving the check in issue as quickly as possible. There was a system update/upgrade. It took about 15 minutes but I finally received my key. Tauna was apologetic several times and thanked me for not being impatient. The hotel was clean upon walking in. They make cookies for guests. Parking is free and adequate. The room was clean and fully stocked and the bed was oh-so comfortable. For about $102 a night, the location was great. 15 minutes from the airport and about 25 minutes from downtown. At this hotel you are close to many restaurants and shopping. I would definitely stay again when in Nashville.

    My bed mate, someone's bloody booger!
    Vicki H.

    Read this one to the end... I arrived and LOVED this hotel it looked clean, it smelled clean. It was convenient right off the exit. They had a fitness center, a hit bfast, large rooms that again even smelled clean upon entering. Everything about my stay here was spot on I had nothing bad to say about this hotel, and then... This morning I discovered that the bed comforter I had been snuggled under all night in fact had a huge, bloody booger wiped on it. Now I have no expectation about a room being 100% free of fluids and hair but knowing for sure I wasn't alone has ruined my day. I do expect clean sheets when I arrive!

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    9 days ago

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    8 years ago

    This was a great deal, great price, clean room, hot breakfast, friendly staff, 20 min outside of Nashville. Just what we needed.

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    9 years ago

    Bottom of the barrel. Nice staff , high prices, no service,

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    Ask the Community - Comfort Suites Mt. Juliet-Nashville Area

    Review Highlights - Comfort Suites Mt. Juliet-Nashville Area

    “NICE, CLEAN, FRIENDLY and RESPECTFUL staff and the room was very nice and comfy.”

    Mentioned in 3 reviews

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    Hampton Inn & Suites Mt. Juliet - Guest room

    Hampton Inn & Suites Mt. Juliet

    (46 reviews)

    $$

    Staying In this quiet little town called Mount Juliet for a business trip, picked this place to get…read moreaway from staying downtown. Mediocre Room design but that is quite literally my only complaint. It was cozy and the staff treat tourists very very well! Will be back here for my next Nashville trip! Great job guys!

    Disappointing Experience Unprofessional and Loud…read more My experience at Avid Hotel in Mt. Juliet was extremely disappointing. Upon arrival, the lobby was loud, and the young lady at the front desk did not greet me. Instead, she immediately asked, "What do you need?" While I was checking in, a man approached me and handed me literature, which I found strange and uncomfortable. The biggest issue was being asked to pay twice for my stay. Booking.com had already paid the hotel, yet the front desk attempted to charge me again. I contacted Booking.com, and they confirmed the payment. At that point, I was done with the entire experience. I also asked for documentation confirming that I would not be staying at the hotel. The front desk employee refused to provide it and instead took a picture of the screen showing zero charges. Despite that, I was still charged. The entire situation felt unprofessional and poorly handled. I was especially disappointed that the employee had to call the manager for guidance, which left me questioning whether management was aware of what was happening. Overall, the hotel was mediocre, the lobby was loud, and the customer service was unacceptable. I would not recommend staying here based on my experience. I will not be returning.

    Staybridge Suites Mt. Juliet - Nashville Area - Pool

    Staybridge Suites Mt. Juliet - Nashville Area

    (19 reviews)

    It's a solid 3.5 star hotel, considering all the IHG properties in the vicinity. Their king suite…read morerooms boast a full size refrigerator, a 2 burner cooktop, microwave, sink and toaster. The living room is separate from the bedroom via dual French doors, so one can work while the other sleeps. While the furniture is very 3 star, the bed is wonderfully comfortable. The bathrooms are cramped, but they made it work. Certain rooms have better shower pressure than others. The morning breakfast is ok, as they offer a hot egg dish, a hot protein, and sometimes a hot potato. There are 2 waffle irons, an array of store bought bagels, fountain juices, and yogurt with diced fruit you can add. The oatmeal however is a disgrace. There's a social hour on Monday, Tuesday and Wednesday evenings which features some kind of light bite and 2 beers on tap. The Coke branded soda fountain is unlocked during this time. Pro Bonus: the laundry washers and dryers are free to use, just bring your own soap and softener. You can also have packages delivered, just let the front desk know in advance. And if you're IHG platinum or better, there's an upgrade to a 2 bedroom suite, so the whole fam can come.

    Super clean property. Booking was easy, checking in was smooth and friendly. Literally the…read moreperfect stay. The lobby and dining area is a really great set up. Wonderful coffee for breakfast! All the staff I encountered were helpful and nice. I've stay with a pet at two other brands and this was a way better experience. The grounds were much cleaner and had plenty of area to walk my dog.

    Home2 Suites by Hilton Mount Juliet - Guest room

    Home2 Suites by Hilton Mount Juliet

    (17 reviews)

    Is better options exist. They get a 5 for the cleanliness and availability of the pool. They get a…read more44 for the food at breakfast and the 24 hour coffee. They get a 4 for staff because most were really nice but a couple weren't very chatty. Now comes the downgrade. They get one in the categories of room clemliness, lobby and dining cleanliness, and exterior maintenance. I dropped an earring back on the floor and while looking for it found trash under the sofa and under the autumn in which no one had bothered to move to vacuum. This was on our 1st day. The underside of the microwave above the sink was sticky, The shower handle plate was loose, and there was a loose tile in the entry from which pieces of grout kept coming loose. The lobby and breakfast area. The food area was filthy the all the things that you touched to open condiments and make Waffles were never cleaned the entire time weather there. The entrance had cigarette butts and full trash cans and no one bothered devacuum the entrance rug though the doors were clean.

    I use Hilton hotels for their ease of checking in and out-everything can be done from the app. They…read moreeven offer the digital room key. These services are better integrated into some locations and this is one of the good ones. During my stay we experienced a power outage. We were out of power for about 20 minutes. During this time, mobile services remained operable and all safety lighting worked well.

    Tru by Hilton Mt. Juliet - Restaurant

    Tru by Hilton Mt. Juliet

    (14 reviews)

    This is a decent hotel. They had hot breakfast which includes sausage, pancake, yogurts, fruits and…read morecereal. The yogurt from the machine was a nice touch. The room was decent size. The hotel itself is newer. We stayed here for two nights. One of the elevator was not working for a few hours on both days when we stayed here. It was worked on and started to work by the staff then stop working again.

    This was the "Okay-est" of okay hotels that I have ever stayed in... The location is great,…read moreespecially for where the work I was doing is at. It's convenient to I-40 and there is lots of food options nearby. It's a relatively new hotel, and everything in the public spaces and the room was very clean. This is a budget hotel, don't let anyone tell you it isn't. The mattress in the bed was horrible. I felt every single spring in the mattress, and the sheets were very uncomfortable (perhaps 100 count if I'm being generous). The pillows were not firm at all. Normally, you get a mix of firm and floppy, these were below floppy on the scale - possibly even "deflated". Hated them. The room was very modern, and everything functioned okay - except the toilet. It was one of those lovely 1.6L "eco-toilets" and it barely could cycle with nothing in it. That was frustrating. The shower was plenty warm, after about 5 minutes of pre-heating. It was a low-flow "eco" shower head, so the flow was underwhelming. One of my biggest complaints was that the soap and lotion is "bulk style" (which is normal these days), but the bottles are all squeeze bottles. It was pretty inconvenient to dispense the soap and shampoo when in use. They have smart TVs with netflix and plenty of options, the room was clean and the breakfast is the standard Hilton fare. As I said above, plenty of good eateries and a drug store nearby, it gets high marks for location. If you are particular with mattress and pillows, I'd stay somewhere else. Otherwise, this is a pretty good option for business travellers.

    Comfort Suites Mt. Juliet-Nashville Area - hotels - Updated October 2026

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