This hotel is not a good choice for any respectable family. The rooms are very old and have an unpleasant odor. The staff is extremely unprofessional and attempt to treat the quests as a burden. In the future, I would never stay in this low level hotel again! I would recommend anyone that wants to enjoy their stay in a hotel to go out of the way to never book a room in this lousy place! read more

BedBugs!!!!!!!!! Stayed here on 10/25/18 for my Mom's upcoming surgery. We woke up to a nasty surprise. I Found a BedBug crawling my Mom's pillow at 3:45am. Smashed it and it was full of blood. Took pics and showed the night shift staff who comped my bill in half. I wasn't going to post anything that is until as the day went on, I noticed bites on myself, exactly where I was scratching that night.... I was scratching my arms all night but after checking my bed numerous times with my phone light, I didn't find anything so I let it go. Obviously a few were in my bed as well. I needed to stay an additional night in Columbia but I checked out immediately afterwards. read more

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I've not had a bad stay here ever. The staff is very polite and efficient. The room has always been clean and well presented. The breakfast is top notch. Fresh fruit, drinks always ready and staff continually making sure items are right. The noise level is absolutely minimal. Some doors in the morning to be expected. Linens have always been clean and nice, so much so, you may think they are brand new, every time. Coming for a visit? Need a spot to refresh? This is my go to for this area. read more

I came into town for my nieces wedding, so I booked a room at the comfort suites. The room was perfect. It was clean and well designed. After A long night out that we haven't had since this Covid quarantine crap, I wake up the next morning to banging on my door. "House keeping. Bang -bang -bang. House keeping". When I looked at the clock it was 9:30 AM. I walk to the door and said yes. She said "I'll come back at 12". I then heard her walk to every door on the hall doing the exact same thing. Check out is at 11 o'clock. I called the front desk to make sure that check out was at 11. The front desk said it was. I asked why is housekeeping banging on my door then? Personally I think it was just a ploy to get everybody to leave early. This really pissed me off!!! read more

It's always a great nights rest at Comfort Suites. We visit South Carolina frequently, at least four times a year to visit family. We always stay at Comfort Suites in Lexington. The beds are as close to our own as anything we've found in a hotel and we always get a great night's sleep. The complimentary breakfast is average for what it is, but the ladies who work to make it in the mornings are the nicest, sweetest ladies you'll find anywhere. It's always great to have a nice conversation with them over a fresh cup of hot coffee. We were a little disappointed during our last visit as the pool was under construction and we couldn't use it to entertain our six grandchildren, lol, but we know it will be even more awesome after the renovations are complete. We always trust Comfort Suites for a pleasant visit. read more

I've stayed at Comfort Suites in Lexington, SC for several work trips over the past 3 weeks. The hotel is super clean and my room is amazing. I have requested the same room for all my stays. Very little beats soaking in the jacuzzi tub in the room (not bathroom) after a long day. The staff is super attentive and friendly. My only suggestion would be more enforcement of masks and crowds gathering in the lobby area for extended periods. Other than that, this place is great and I will continue to stay here. Thank you! M.C. Moore read more

I stayed here during the summer for seven days. I enjoyed my stay here very much. Me and a group rented four rooms and the rate was not bad at all. All there facilities was up and running. The rooms, Libby, halls, parking lot, and gym was well kept. We eat the breakfast here every mourning and it was good. They had a full breakfast. Eggs, bacon, sausage, biscuits, cereal, etc. If your in the Lexington area and looking for a place to spend the night I recommend this hotel. read more

I stayed here during a recent business trip to Lexington as it came recommended by my client and was close to the locations I would be visiting. I arrived early - a couple of hours before normal check in time, but they were able to accommodate me and get me in my room. Kudos as I needed to head to the location and would be there until 8:00 pm that evening. The staff was extremely friendly - I think people in the South have a very different outlook and attitude from those of us who live in NOVA. Very refreshing. At any rate free hot breakfast in the morning and a manager's reception with complimentary wine,, beer and appetizers in the evening. Pity my hours did not allow me to partake in either, but a nice gesture on the part of this establishment. All rooms here are mini suites. My room was plenty roomy, with a small sitting area separated from the bed. It had all the expected amenities; mini fridge, microwave, flat screen, small coffee station, etc. The room was clean and the bed was comfortable. No complaints. The parking lot was well lighted with plenty of space. I can't speak to the quality of the wifi as I had no occasion to use it this trip. Lexington is by no means a large town, but there were some options for grabbing a bite nearby and I was close to a small, cute downtown area that unfortunately seemed to be closed once I finished work for the day. The nightly rate for the mini suite was quite reasonable and even the items I picked out of the convenience bar near the front desk were not overpriced - bottles of water for only $1. Should I have to return to Lexington, I would stay here again. read more

It was nice having a suite, the room was large enough for the family. When we had a request, it was fulfilled right away. The workout room was well-equipped, but the machines either had water or sweat down the sides of them and needed to be cleaned. Breakfast was provided and it was good, but the coffee was terrible. Overall, it was a nice place to stay and the service was good. read more

I quite enjoyed staying at the Comfort Suites we come here often when we have soccer tournaments. The place is clean, staff was friendly and the price was right. I loved the fact that each room is a suite with everything you would need during a stay. Ignore the fact that it says it is closed, the place is up and running. The pool was a saving grace as the heat was killer during our stay. I will be back... read more

BED BUGS!!!!! I stayed at this location for a business trip on 6/8/2017. I travel a lot for business and have learned to be a bit of a hotel snob when doing so. I usually try to stay at Hilton properties, but unfortunately they were all booked on this night so I took a chance on Comfort Suites. The reviews were all okay and the photos looked nice. I told myself to stop being a snob & just give it a chance. (Options are also pretty limited around Lexington SC) When I arrived I thought it was pretty weird that I had to park behind the building & enter through the basement, but again I told myself to stop being a snob & go with it. I took the elevator to the main floor to get to the lobby and was immediately hit with the strong odor of air freshener which made me wonder "what are they trying to cover up here?" ... but again I sucked it up and continued to the front desk. I was checked in and given a room key. When I got to my room I was honestly pleasantly surprised. The room looked really nice & updated. The setup was nice with the desk away from the a/c unit. I started to feel foolish for being so judgmental. ....until I woke up the following morning to a BED BUG on my pillow! I immediately rolled out of bed, googled bed bugs & called the front desk to report my findings. The manager was very nice & apologetic. She immediately offered the "promise" that this was an isolated issue prior to offering to refund my money. Right. Good place to start I thought. I wanted to run out immediately, but unfortunately I had a meeting in town that required a shower and some makeup. I rushed through getting ready and called the front desk again to ask for large garbage bags to put all of my belongings in so that I didn't bring these nasty little jokers home with me. The manager quickly agreed to send them and was at my door in about 2 minutes with the bags and another apology. I initially thought, "I can't believe she has the balls to face me right now." Before realizing that she brought them herself in an effort to keep the situation isolated from her staff. THAT is when I really started to put the pieces together & get angry. I decided at that point to call the desk again and tell the manager I needed a letter stating why I was being refunded my money. I wanted to have this in case I needed to seek medical attention for any reason stemming from the incident. He agreed, but the letter didn't find its way to my door. I walked down to the lobby to get the letter and was asked to wait. The GM sent out the front desk manager with the letter, but it only stated that I was being refunded my money. No reason for why. I handed it back to her and told her to try again. She walked into the back office and told me that the GM would be right with me. A few minutes later the GM came to the desk with the original letter and told me that he would not include bedbugs in the letter because I was going to post it to social media. I told him that I had already done that- so his ship had sailed. (Also, legally in SC this hotel is required to post that they have had, or been treated for bedbugs in the guest room. .... there is definitely no sign here.) When he continued to refuse my request I told him that was fine. I would go to my 10AM meeting, & then stop by the police station & health department on my way back to the hotel to make sure I could get the document I needed from them. That's when he got a little pissed. He puffed his chest and said, "fine. Let's do that!" At that point I think he figured out that his entire continental breakfast was staring & trying to figure out what was going on and chilled out a bit. I offered to show him the pics & videos I had of the bugs and I kid you not. He said " No no. I believe you." Someone please tell me again that this was an "isolated issue"! I promised not to post his letter and he finally wrote it, which 3 weeks later is still in my suitcase double bagged in air tight hefty bags in my garage. I am keeping my promise about the letter, but this is insane. I'm not certain about the protocol regarding bed bugs in a hotel, but I don't think this is how it's supposed to go. By isolating this he put all of his staff and guests at risk. When I walked out of my room I informed the cleaning ladies that there bed bugs in room 217 and they were all either great actors, or very shocked. Think about that. He didn't tell the cleaning staff! The people who strip the beds & throw the linens into a bag with all of the other linens. Awful! I reported this to the health department, the EPA, Choice hotels corporate, & to the local media. Do not stay here! This could happen anywhere & I get that, but it's disgusting & the manager cares zero about your health & well being. Drive a few towns out and find a Hilton or Hyatt with higher standards. read more

I have to say that for the reasonable price, we got a jacuzzi in our room. The room was spacious and clean. The entire building smelled like vanilla, the free warm breakfast was surprisingly good, and the maid service was great. Did I mention it was completely booked yet quiet? 5 stars for sure! read more

I reserved a suite that would accommodate 5 people. The room wasn't big enough to accommodate 2 people. There were 3 of us staying in the room. One using the pull out sofa. The mattress was filthy and there were stains all over it. We called the front desk to request a different mattress be brought. We were told they didn't have an extra mattress due to no rooms available. We finally received one after being persistent. The floors were filthy. The topper is one of our guests forgot a orthopedic pillow she had brought. She called the hotel that day after checkout and the front desk response was they were not responsible for left items by a guest. Now I understand that policy but this is an item that housekeeping would have found and obviously didn't turn it in. The sad thing is that the hotel staff responded without any concern or effort to investigate the matter. Would they have had the same reaction if it would have been a cell phone or ipad or a computer? I would not return for stay at a hotel who allows an employee to steal (or keep) personal items left by a guest. read more

For the price, very enjoyable stay. Our 3 kids had a blast in the pool, room was clean and had everything we needed including fridge and extra sheets and blankets for the fold out. Everyone was pleased with the complementary breakfast as well. Good customer service. Functional adequate fitness room. Would def stay here again. read more

We've stayed here twice. Our stay in July was perfect. Our stay this weekend was a bit different. Yesterday when we came back to the room at 6 pm our room wasn't cleaned. The towels were thrown on the counter and the bed was untouched. The garbage cans weren't cleaned out. Obviously someone forgot to do their job. When I went to the front desk to mention it, the lady told me she would make a note for housekeeping for the next day. I told her we're checking out that day so it wouldn't matter. We shouldn't have to pay for a room that was not cleaned. We were very disappointed. We need to come back to Lexington in December and will probably go to a different hotel. read more

I quite enjoyed staying at the Comfort Suites. The place was clean, staff was friendly and the price was right. I loved the fact that each room is a suite with everything you would need during a stay. Ignore the fact that it says it is closed, the place is up and running. The pool was a saving grace as the heat was killer during our stay. I will be back... read more

We stayed here for Katie's Krops Camp and it was great!!! The staff was friendly , the room was clean & the breakfast was good. I had a few requests and they were able to accommodate with no hesitation. We were even given several recommendations for restaurants which made it easy to eat with our family of 4. I would highly recommend this hotel. read more

Stayed here with family due to Hurricane Matthew for two nights Oct 2016 - best experience ever! The rooms were very clean (king suite and king suite with jacuzzi), the happy hour events in the evening had great food - beer, wine, variety of fresh cut veggies, chips, fresh guac and salsa, big tasty chicken wings, little smokies, sliders, etc... Pool area was clean. Breakfast was great too. The best thing about the trip was the hospitality - from making adjustments to the reservations on the phone prior to the stay, checking in and leaving - the staff was friendly and helpful! read more