When my grandmother fell and suddenly needed care at home, I felt overwhelmed and unsure where to…read moreturn. I reached out to several companies, but CareConnect immediately stood out with their kindness, responsiveness, and genuine concern. From the free life-alert system to overnight care and secure video access, they gave me peace of mind knowing my grandmother was safe and receiving the best care. I love how easy it is to communicate with staff through their portal--I always know what's happening and feel included in her care. CareConnect has been a true blessing to my family. They cared for my grandmother like she was their own, and I will forever be grateful.

had the pleasure of working with the team at care connect the staff are awesome. They took very…read moregood care of my grandfather when my family was in need of help. my experience with Care Connect was awesome and would recommend to anyone needing care for their family.

What went well? Everything!…read more Nadia and Elayne from Absolute Best Home Care arranged in-home care for my mom for almost five years. Their professionalism, compassion, and genuine concern for my mom made working with them and their caregivers such a positive experience. They were always responsive, caring, and attentive to our family's needs. Knowing that my mom was in good hands gave our family tremendous peace of mind. We are incredibly grateful for the care and support they provided over the years. I would highly recommend Absolute Best Home Care to anyone looking for compassionate, reliable, and professional in-home care.

Elizabeth's homecare was absolutely amazing with my mother's care. Mom was being discharged from a…read morenursing home because insurance would no longer pay. I frantically called different agencies and nobody would be available to help me. Until I called Elizabeth's!! Susan Niro made herself available and met me at the nursing home. My mom had care that very day!!! The staff is top notch and I would never use any other agency. They are a Godsend.

We hired Elizabeth Home Care to fill in a gap for homecare for my 85 year old mom. They were more…read morethan happy to set up care from 7 to 9 a.m. I paid in advance for 2 weeks care. My mom, although I'll with copd and having limited mobility, was relying on the care till her cna came at 9 a.m. It was going ok, however, my mom didn't like the idea that the aide was only sitting around and not doing anything. My mom tried to have a conversation with aide, but aide being on her phone, only responding with yes, uhhum, and no. Mom thought as an aide she could help with laundry and light cleaning. We started this and then all of a sudden the aide had gotten another client and was not going to be able to help out. Is it a coincidence that right after she was asked to do laundry, all of a sudden, she is no longer available. The elderly get used to a routine, and to suddenly stop service is not ok. We found out on a Friday that a new person would be starting on Monday. It's not cool at all. That is not a way to run a business, especially when it involves the elderly. We ended up canceling the service, and it took a long time to get our refund. In my opinion Elizabeth Home Care is more interested in the money they can make off their clients, than the actual comfort and well being of the most vulnerable of the population. Shame on them.

My daughters received services from newborn to Teens. I never had any complaints. Amazing staff and…read morethe doctors.

My sons have been patients here since 2006. They have always been friendly, nice, informative. Dr…read more Kennedy went above and beyond to find out what was wrong with my youngest, it took a year but she kept pushing to find what was up. While Dr Kennedy left a few years ago we have continued to get stellar service and care. My sons (especially the youngest) require quick and dedicated care and not once has this office let us down. The fact that someone is ALWAYS on call is vital to us and not something you get at most Doctors offices these days. I've been told by a bunch of friends that they get told at their kids peditrician's office is "if it's not during office hours you have to go to the E.R." When you have a child with a rare condition that is not something you want to hear. As far as the not allowing a patient to come with non custodial parent or guardian. Only those who have legal custody have the authority to allow shots and other treatments. I'm sure this got started because a step parent or boyfriend/girlfriend of a custodial parent or a non custodial parent okayed something that the person with custody did not agree to. This is just like how you can't get a passport for your child unless each parent is there and okays it in person.

We needed some live-in care for our Mom and chose Dependable Care. We dealt directly with the owner…read moreand it was a terrific experience. He was always available with question and concerns. He was also very friendly, understanding and empathetic. The caregivers have all been wonderful, caring and devoted individuals. My family and I recommend this agency.

They don't treat their caregivers with professional respect the boss takes state profits to go on…read morevacation instead of paying the workers on time certain weeks.

I have a wonderful caregiver four days a week for my husband with PD. When I called them about a…read morelive in caregiver so I could get respite vacation I was appalled at the requirements ; 425$ per day, 8hrs sleep, 6 one hour breaks, and ten hours of work, no drivers to take him to exercise or shopping. They can't administer his medications he needs 5 times a day. After the Key took over from Companions and home makers their prices kept increasing. They don't pay their caregivers enough yet they keep increasing the prices. They told me it was due to wage increases in CT. That increase is less than one dollar per hour. yet rates per hour increased almost five dollars. For day care their caregivers are excellent but they need to pay them better.

My family was signed up with them when they were at Homecare on River Street. Milford, CT. Their…read morepricing increased dramatically when they were bought out by The Key, though they said they'd honor the current contract. We had some wonderful caregivers and some horrible aides too. I felt our concerns, like abuse, disrespect towards my family members, and possible theft were interpreted as "whiny complaining". I needed to remind one manager that we hired them and they worked for us, not the other way around. No matter which agency you go with, they are all the same as far as the aide who comes into your home. I feel bad for those who don't have children to look in and watch out for them while an aide is in the home. It is better than a nursing home environment in some respects, however, you need to be proactive and not expect the agency will do it all. Please lock up all valuables in a safe, lock box, or hidden somewhere. When we had some wonderful aides at home under this agency, I felt confident that my family was cared for. I give that credit to the employees, not the managers. ' , . .

Wonderful people to deal with. They helped us navigate a…read moredifficult situation with kindness and compassion.

Let's face it: people are living longer and needing more care as they age. My family encountered…read morethis reality head-on when our grandfather was diagnosed with Alzheimer's. Initially feeling helpless, we soon turned to Elder Care Homecare, on the recommendation of friends, and found them to be the best home-healthcare agency we interviewed, hands down. In practice, they were as good as we'd expected. They were able to give us comfort that our grandfather was in capable hands while we were at work. The aides were not only competent but also trustworthy -- a critical factor when choosing to grant access to a loved one's home. Perhaps most important, the staff was accessible. I cannot emphasize this enough. Especially in the first weeks after we hired Elder Care, we wanted frequent updates, and Elder Care rose to the challenge. Rather than make us feel like we were annoying them, the team was a pleasure to work with, keeping us posted in real time and offering a window into our grandfather's treatment. We got the sense that the whole team actually cared.

Would not recommend this agency to anyone. Stay far away! This agency is unorganized and underpays…read moretheir staff

I loved working with Lorain and George. They did a phenomenal job taking care of our dad and we…read morecould ask for a better agency. Thank you!