I stayed at Manor care for 4 days and thought the service was horrible. I just had a total hip…read morereplacement so I was suppose to get help to go to the bathroom, but when I rang the bell it took over 10 minutes most of the time for someone to respond. Their solution to this problem is to put everyone in depend briefs so if you can wait for them it doesn't matter. Once my family brought my personal walker in I started taking myself to the bathroom if staff did not come. Also, most of their food was the consistency of oatmeal and had no flavor. I was thankfully moved to Lancaster Rehab Hospital and discharged to home only 10 days later. I believe that if I would have stayed at Manor Care for my rehab it would have taken me close to 2 months to get to the point I am at today. Needless to say, I would not recommend Manor Care to anyone!!

Arla ,who answered the phone, was very nice and spent several minutes with me on the phone. My…read moresister is there and it is so good to know that she is well cared for.

I called UDS to see if they could help make my home easier for me to navigate since my muscle…read morewasting disease was getting worse. They sent me an Occupational therapist and a nurse to evaluate my situation. I found both Shauna and Marie to be helpful, informative and very knowledgeable. They and UDS installed railings to help me get into the house and a grab bar in the shower. They also gave me a boost seat which was needed. I'll be able to stay in my house and be safer. Thank you so much UDS !!!

WHEN my daughter was first assigned to UDS they genuinely seemed to care. NOW not so much, seems…read moreto me at this point they collect a paycheck and screw assisting anyone. 1. they did in the beginning help setup new hires, by contacting them and getting the process started and finished. NOT ANYMORE 2. they used to actively keep me posted about services and or access to services for my adult daughter, NOW you can spend 20-30 minutes going through their AUTOMATED PHONE SYSTEM and maybe get a live person. 3. Since COVID they have in my opinion been beyond USELESS. 4. I WOULD NOT RECOMMEND TO ANYONE, I will be contacting my local State Representative and COMPLAINING. 5. UNFORTUNATELY before I signed my daughter up for this service I didn't realize how MONEY HUNGRY they are. - My reasoning is quite simple 3 years later I find out that if I had gone with a NON-PROFIT organization that people I hire for my daughters care would be getting $21+ an hour. UDS lmao, these money grubers pay less than $13 an hour. (yes I could change the program I put my child in, BUT THEN she would be put on a waiting list, for who knows how long and lose all current services until she is accepted. ACCORDING TO UDS REPRESENTATIVE) -If you end up hospitalized and can't care for your child/parent YOU WILL HAVE TO JUMP THROUGH HOOPS to get them to pay for emergency/extended hours to any DIRECT CARE WORKER over 8 hours a day even though they will be caring for your child/parent 24/7 UNTIL YOU RETURN HOME, IF YOU RETURN HOME.