Super excited the hot tub was working. The past few Hortons they've been out of order or closed…read more Wasn't greeted as a diamond member or given the welcome water. I had to come back down and ask for it. Other than that no issues.

Stayed here Fourth of July weekend Dorothy is AMAZING.We arrived a bit early and she and the…read moremanager got us into our room ASAP. This is our third year staying here it is a GREAT hotel!We wouldn't stay anywhere else.There is a wonderful complementary breakfast with a great selection of food. I highly recommend this hotel!

Made reservations early morning on June 11, 2025 for later that afternoon, using their local…read morenumber. We were told we would get the Wyndham Rewards online rate which was $82.47 per night rather than the standard rate of $99.00. We were given a total charge of $261 to cover room, pet fee, taxes and fees for 2 nights (staying 6/11-12 & checking out the 13th) we got to the hotel and were told they only showed that we'd paid $143.00. We showed the Middle Eastern gentleman our confirmation letter and he immediately started saying we were wrong, we booked through Expedia, blah blah blah. Not giving us a chance really to explain how and where I found their number or even what time I called Wednesday morning. We left the hotel and called the Wyndham reservation line to explain the situation. Decided to just go ahead and cancel the reservation because we were getting hosed on the reservation fee. Needless to say we're being denied our refund. By the way, that was the 3rd hotel in that area (Waupaca/Plover/Stevens Point WI) that we called that was advertising one rate for rewards members online then when you called it was something totally different...... Of course much higher. When we would question the rate stated online, they ran roughshod over us wanting our credit card & phone info (we'd already provided desired dates). The other 2 properties we contacted (also foreign owned) were in Waupaca..... The Ramada (Wyndham) & EconoLodge (Choice properties).

Looks decent at first glance. Has been updated. Internet search listed as $77/Night. Nope. $128…read more Eh-ok. Check in was unremarkable. It's late. We're exhausted and road weary. Flip open the bed, and it appears to me the bedding has not been changed from the last occupant. I have made a lot of beds and recognize the telltale signs. This one had been straightened - not changed. There was a pubic hair and a 6 inch long dark head hair where someone had slept and shed a little. Otherwise, the room is quite clean. The small bottles of shampoo and conditioner were all but empty. The wall outlet at bedside didn't work. I've seen worse- much worse. At $128 in America, I don't think it unreasonable to expect sanitary bedding. Humorous side note: the "art" gracing the wall is rather creepy. There are numerous options very near at comparable price points. Just saying.

Location. So it's…read morelocated in downtown Stevens Point. One can easily walk from this end to the late night loopy-loop end and back, no problem. Lots of parking. Great breakfast. Coffee/tea available all hours. Gym room( walked by it!). Little pool. Steakhouse. Rooms standardly clean with firm beds and thick pillows. Very accommodating with 12pm check out, but ask!

The rooms were clean and comfortable. The continental breakfast was nice but at busy times need…read moremore filling of hot items, however, there was a very good selection of items compared to some other hotel stays that we have stayed at. The hotel has messed up on reservations multiple times for many guests on days of stay, the dates, and overcharged by over double amounts, didn't give group promised discounts, etc. Management is happy to fix and please the customer but issues were not fixed on first tries. Employees are very helpful, pleasant but booking personnel need to be better trained and not say, "full" when not the hotel isn't and offer other room choices available for weddings other than the expensive ones.

Could we worse. I have an attention-to-detail type of eye and after a long tiring day it can be…read moreeasy to knit pick everything, so I'll try to be fair. It could be worse. But it's not great if you like things clean and orderly. The lobby and hall ways were not swept. The covered portico entrance was littered with discarded cigarette butt and general debris. Inside the room, the air conditioner was loud and obnoxious, the toilet is incredibly small, built for toddlers. It's just old and worn out. On the other hand, thr bed is ok and pillows are nice. But very disappointing.

I loved my room. Bed was very comfortable as were silky sheets and comforter/pillows. Check in…read morewas fast and friendly. On a second stay for a convention we booked a king suite which was huge. This would of made a great hospitality room and we felt a little guilty we didn't share it as one but we are no longer night owls and need to be in bed by 10 pm. Both times rooms were quiet and comfortable. I'm new to using Holiday Inns and went to do a check in on the app but it wasn't working. They explained to me that if my room is t ready it won't work. Other apps for other hotels will let me ck in and they they let me know when my room is ready. I was there for a 3 day training. My first night there I met up with friends for dinner in the adjoining restaurant. A review was given for that restaurant. The remainder of my meals were catered for our group in the Convention center. I came back two weeks later for a Convention. We had up to 450 attendees. The banquet food for both my stays was fairly good, at my training we had breakfast, lunch and dinner. There was plenty of food and snacks served. The desserts were outstanding! Two out of three breakfast had eggs which I cannot eat but there was plenty of meat, potatoes and bread to make a meal. Only one lunch meal was not as good. It was a salad with sliced chicken breast and the chicken breast was dry and like it had been cooked for a couple days. Our other meals consisted of pork , chicken, salads and pastry. The waitstaff did an excellent job and were friendly and accommodating, This is a nice venue for groups/conventions.

Not good! Some things were okay, but the ants in the pool area were just discussing. Won't go…read moreback, or recommend to anyone else. This is a weird building. The only elevator is located complexly at one end of the long building. Of course my room was at the very end of the other side. So basically, to take the elevator to my room, I had to walk (almost) the length of the building in one direction, then back across the whole building to my room! Why was this building built like this? Check in was slow and cumbersome. I believe the persons was new, and he was trying hard, but he had to call someone to help with the check in. The breakfast was terrible and all I could think was they were doing everything on the cheap. Tiny paper coffee cups with no sleeves or covers. The paper plates were also tiny. Literally appetizer plates! I got there 20 mins before the end, and everything hot was gone or almost gone. One dry sausage patty, maybe 3 forkfuls of cold scrambled eggs. Pancake machine, out of order. No one around to ask for more! Ate a banana and had a small cup of coffee. Oh yeah, no OJ either.... Just some kind of "fruit drink" in a machine. I have learned not to expect much when a hotel offers free breakfast, but this was easily one of the worst. Unless you like little plastic bagged muffins (had a lot of them) Now for the disgusting part of my stay. I climbed into the hot tub, sat down to enjoy a relaxing soak. I looked to my right and I saw 2 piles of ants! (See Picture) They were coming in from the outside wall. Wow! All of the towels in the room didn't match and I could hear the people clearly from the room below me. Room was clean, bed was comfortable enough. TV did have a lot of channels including movie channels. I had no problem with the WiFi or the heat in the room. This Best Western is not one I will be using again in the future.

Pool is out of service. We got to the motel about 2;30pm. They said it would open at 4 then 5 . We…read moreare still waiting

Low price should not mean low cleanliness! To save money traveled here for medical. Did not need…read morefancy room, large bed, etc. but things should be clean. Obviously there had been animals that stayed in our room at one point. As you see pictured there's mold the first room they gave us. The toilet was so disgusting. I didn't take a picture, but you can trust me with that. About 4 o'clock in the morning the smoke detector battery decided to start chirping. The breakfast was really bad. my husband was excited he thought well maybe? I told him I wouldn't even try it, but he did. It was supposed to be biscuits and gravy. It was biscuits and water. The bagels were decent. Everything was very sparse so they must've counted how many people were in the place and did one bagel per person and one piece of fruit per person so somethings were sparse at 6:30. The coffee was OK thank God! I feel bad for my husband because he did not get good rest and it's a long drive home. We have about almost 4 hours ahead of us. I'm thinking we might pull over at a rest stop or something and take a nap because we both slept horribly. When hotels except animals they should definitely leave those rooms for animal people and for the rest of us, let us have rooms without the dander. Neither one of us are allergic, and we actually have our own animals, but when they don't clean like they should and believe me that they don't clean like they should! It's unfortunate because we have stayed at a Wyndham before and this is nothing like it! The people that work for the hotel are very nice, but you can tell they get a lot of complaints and they don't know what to do with them. I think I'd rather sleep in my car than spend one night in their hotel! I wore shoes when I walked around the room that's how bad it was. But after we went and got dinner and got back, it was so late and my husband was so exhausted from his medical appointments. Anyway, just wanted to pass this along so no one else has to deal with this

I did something for the first time in all my travels, Priceline has a save 25% if you book the one…read moreof thee gamble where the have three different hotels and they pick the one that you end up with. I ended up with this property which was cool because it was right next to my dinner restaurant so I just walked over for dinner and a cocktail. The hotel has a sun room with a pool and ice Machine on each floor. Since I randomly pick a town the hotel is in and I don't know the crime rate of any given hotel area I ask for the highest floor. My room seemed clean and no bed bugs with a little ware on the room but I expect that. The bathroom was clean as were the fridge and microwave. Either this is a very insulated hotel or no one was around me because I never heard another human while I was there, the quietest stay I can ever remember.

The beds were super comfortable and the breakfast was also very good. The staff was so kind and I…read moreappreciated having access to their business center. I would've preferred firmer pillows but overall we enjoyed our stay very much and I would definitely stay there again on our next trip out to Stevens Point.

Visiting from two hours out of town, Extremely happy by how clean our room was, huge thank you to…read morethe employees on your hard work. Was very comforting to see this and rest easy. Would happily stay here again, I would strongly suggest a raise seeing how diligent my room was taken care of. Thank you again. Also- woke up to wonderful tasting food and kind staff. My stay kept getting better

What a terrible experience. Upon arrival I was not greeted rather I waited at the closest register…read morescreen. About five minutes later I went towards what seemed to be a laundry room where the front desk receptionist was folding laundry. I said "am I able to check in?" She replied with "oh I didn't see you, you must not have been in front of my camera." I got my keys and to the room. I noticed the air filters haven't been cleaned in years during a time of desperate need for sanitation. We went in the pool which wasn't terrible but definitely not the basketball hoop or the frog slide which I'd assume is at the convention center. The noise coming from across the hall which I can only assume will get worse. I highly recommend you avoid this hole. I can only imagine what their continental breakfast had to offer.

Clean, modern, extremely functional room. Very modern (new) hotel. Had a great night's sleep…read more Complimentary breakfast was great (loved the egg white omelets). Staff was pleasant and efficient. No negatives or misses. This was the best hotel of our WI trip.

This was my first time at a B&B and I could not ask for any better of an experience. Bonnie and…read moreBill are so welcoming. Breakfast was excellent - my husband is still talking about it. My husband surprised me with a weekend to Stevens Point to visit our daughter who is a freshman at UWSP- what a great surprise! It truly was relaxing and a wonderful time. We will for sure stay here again! Highly recommended! Stayed September 2014, traveled as a couple

As a frequent guest of this historical Victorian Bed and Breakfast, I have nothing but praise for…read morethe beautiful decorating, and lovely antiques. I am also picky about cleanliness in rooms I stay in, and this excellent B&B in Stevens Point beat some of the higher-priced hotels I've booked in big cities. I have nothing to complain about... great rooms, great breakfast, wonderful company! Highly recommend.