As welcoming as a doctor's office can be…read more The nurses were a little short with me, but they were just trying to do their jobs quickly. Doctor Buchenroth was extremely friendly and down-to-Earth. Consent was extremely important to her, and she explained every part of the process before doing it. She also offered to let me have a chaperone or anything else I needed to feel comfortable. It was clear she's heard the women's exam horror stories and wanted to be part of the people who are helping change that. My annual exam went smoothly, and I was in-and-out much faster than other offices I've been to. They really run this place by the clock. I had my annual test results within 2 weeks. Warning: They are strict on times. Make sure to show up on-time. Cancellations and no-shows are charged a fee. I'd guess they've had a lot of issues with blocking off time for people who never show up.

I have been a loyal patient at this practice for over four years, but I was recently dropped as a…read moreclient due to their rigid and poorly communicated cancellation policy. While I understand the need for professional boundaries, the lack of flexibility and transparency here is deeply disappointing. Over the course of 48 months, I had a total of five scheduling incidents two of which were due to illness including COVID and three where I called hours in advance to cancel. Despite my long-standing history with the office, I was met with zero grace. Poor Communication: I was charged $50 for every single instance totaling $250. Which is fine but just noting that I paid fees associated with these missed appointments. Misleading Policies: I was never informed that a same ay cancellation even when calling hours ahead is treated with the same severity as a "no show." Zero Loyalty Consideration: After four years of consistent attendance, there was no consideration for the fact that life happens. To be penalized so strictly for being sick with COVID or other medical reasons feels predatory rather than professional. Dismissed as a Client: Ultimately, rather than working with a long erm patient to resolve these communication gaps, the office chose to terminate our professional relationship. Advice to others: Be extremely wary of their scheduling policy. If you are unwell or have an emergency, do not expect any empathy. You will be marked as a "no show" and charged the full fee regardless of your history with the practice or how much notice you provide. I strongly suggest this office begins emailing their patient base clear policy updates so others aren't blindsided by fees and sudden dismissal for simply being human.

I can not express how much I love this office! The staff is very friendly and are willing to answer…read moreany question you throw at them (no matter how stupid); the waiting room is always clean and quiet. Dr. Papp was recommended to me late in my pregnancy and she is very gracious and everything I have been looking for in a good OB. She is knowledgeable, straight forward and really cares about all of her patients. One thing that I really love about this staff is the fact that they all strive to deliver their own patients babies. Yes this does means that sometimes their regular patients (in addition to other expecting mothers) sometimes have to have their appointments re-scheduled, but to those mothers that are delivering having the same doctor throughout the pregnancy actually be present for the delivery is a HUGE DEAL. This is the ONLY ob-gyn I have been to in the Columbus area where I have felt comfortable and actually enjoy going to my visits. Two thumbs way up for Doctors OB-GYN!

This gynecology office used to be a favorite of mine up until my Nurse Practitioner left the group…read moreand the billing staff became incompetent and threatened my credit score. With my last yearly exam, I specifically gave them my new address since I had moved to another city and did not want bills going to a wrong address. (They had in the past had a wrong address for my lab results despite my specific instructions to mail everything to a new address). Well a few months later what did I get in the mail? A Final Notice of attempt to collect payment for my visit that stated they were about to turn me over to a collection agency if I didn't pay within a week!!! Looking at the post mark date, I had exactly 3 days to mail the payment to them. Since I lived in a different city, I called their office and let them know that I never received an INITIAL notice to begin with and that I was mailing my payment right away and I would appreciate it if they did not turn me over to a collection agency since clearly something wrong happened on their end. The receptionist sounded understanding and apologetic, stating it shouldn't be a problem. So I mailed the payment and received a receipt back in the mail for the payment a week later or so. A couple weeks later now and I just received a collections agency letter stating I haven't made any payments! I called the gynecology office and they confirmed my payment. I then asked why this happened since I made every effort to prevent it from happening in the first place by giving them my correct fucking mailing address. They seemed to have no answer to this nor did they seem apologetic. I don't take threats to my credit score lightly. Needless to say I won't be returning as a patient. This is twice now that they've screwed up the mailing of my bills. The practice might be fine in medical terms, but I can just as easily find another gynecologist office with competent billing staff.

Upon going to receive care pertaining to gynecology, I was quickly pressured into receiving various…read moreother procedures. For example a tetanus shot, including several other test that had nothing to do with my appointment, which was for an annual exam. I was also pressured into having blood drawn which had already been done by my primary care physician. I tried to explain this, but finally out of exhaustion I submitted. To my dismay, my insurance company declined to pay for the blood that was drawn because this procedure had already been done by my primary care physician. Thus, having to pay out of pocket for a service I didn't not go in for in the first place, I made payment arrangements. Or so I thought.....after making payments as agreed, my account was suddenly turned over to collections. So in summary, I was pressured to obtain services I didn't need, then I had to pay for these services, then I was turned over to collections........It was not a good experience and being turned over to collections after making arrangements was totally uncalled for. It seems that this office is out to make money by offering procedures that you may not necessarily need. Check with you insurance company to be sure. Also, they attempt to soft sale highly priced natural products. All of this would not be so annoying, if they practiced good patient relations and personable patient care.

Truly uncaring. Very useless. Dr. Greco I had a high respect for her, she used get loud in the roomread more

Kingsdale is an exceptional practice and I'm so lucky to have found them. Yes, it is time consuming…read moreto make an appointment as wait times can sometimes be very long. However, the doctors themselves are personable, caring, and attentive, that is what has kept me going back for 6 years and 2 children. They take their time with you, answering any questions or concerns you might have. Dr. Shepherd is one of the sweetest people I have ever met, and she always remembers my kids and my husband. I highly recommend Kingsdale.

Care quality, they just want money they won't do two things at once you have to make individual apt…read morefor Depo shot and annual so they can bill you by service by the day! They rush you and barely care about you. No Black ppl are around just all white & I always feel out of place here and unwelcome. They discharged me from their company today because of so called complaints they had on me. I'm not here to be your friend I am Here to talk about my women health and get my shot, I'm not here to laugh and make friends. Due to me not smiling and being FAKE like them they have removed me today and I'm writing BBB on them next.

Bad experience with a mammogram technician. She was rough, jabbed me in the ribs, and used excess…read morepressure. Though I complained, she was insensitive. Felt pain for several days after. This was at Jasonway location.

Wow, I can't be more impressed with a surgery outpatient operation than this center out in the…read moreoutskirts of Dublin, across from Tuttle Mall. Their care, their warmth--almost to a bubbly nature, and their confident inspiring professionalism has compelled me to write this review when I hadn't plan to. I came to have a screening a very private, unmentionable, part of my body. . . oh might as well admit it--I came for a probe of my anal cavity and the areas beyond. Yes I came for a butt probe. I am 50-now and it is time for me to get bootie probed every five year--especially since colon cancer runs in my family. **public service announcement** Cue the bright colored TV peacock and chimes--dune, dooo, dune-- if your older than 45 please get your butt probe every five years; colon cancer is easily treatable if you nail it early. Everyone here from the receptionist, to the pre-op nurses, to the anesthesiologist, to the surgeon, to the post op team, to the people who called to check up on me days later were super friendly, kind, had a professional gravitas that made any anxiety about the procedure evaporate. Before hand they reiterated the purpose of the scan, thoroughly reviewed every the RXs I was on, and described what was about to happened. Afterwards, they contact my driver ( you have to have one) to relay what they found and what action to take and not take. This was a great relief; it was my first colonoscopy so I didn't know what to expect. (Naively, I didn't realize I would be in a surgical grown. Good thing, for I realized to late I was in a Pink Floyd shirt and imaged the surgical team joking "Now we are about to explore the dark side of the moon!") I love this place. Highly recommended. And get your butt probed old farts!

Was scheduled for a surgery. was asked for my medical info which I provided. Was asked to prepay…read more$1200 and I did. Two days before surgery I called as nobody had told me when to show up. I was told they would call me the day before surgery and tell me when to arrive. The day before surgery I waited until 4:20 pm for a call and it never came. So I called at 4:20pm to ask because their hours said they closed at 4:30pm. They were already closed for the day. So I called my surgeons office to say I wasn't showing up the next day because I had not been given a time. They then told me the surgery had been cancelled and would have to be done at the hospital. It is now 2 days later, my surgery is tomorrow and the hospital wants me to prepay but Dublin Surgical has not refunded what I advance paid them for a service they failed to perform. Would you want surgery at a facility that was this incompetent at simple administration? I wouldn't.

Terrible customer service AND Dr. Donavonn allowed the receptionist to cancel my appointment…read morebecause I was 5 minutes late! When looking back I heard the staff say that doctor was running behind. No respect for other peoples time

If I could give a negative review I would...this is not a people of color friendly environment…read moreavoid at all cost. Like previous comments mentioned front line staff is incredibly rude she demanded my co pay than laid my debit card face up on the counter for anyone to see. The lady doing the diabetic education is RACIST she inferred due to my race I had a poor diet and when I corrected her she belittled and demeaned me the rest of the meeting...then than discharged me as a patient in my last trimester as retaliation I filed a complaint with the Ohio Medical Board...haven't heard back AVOID at ALL cost they are not people of color friendly!