Not to forge ahead is to fall behind or even deep into the abyss of dishonest business practices... This newspaper like many small town newspapers has fallen way behind the times in 2022. At this point they have even resorted to deceiving their longtime elderly customers into continuing to pay even without receiving delivery of the newspaper. My relative has been a subscriber for over 50 years. Recently she moved to a new home and simply stopped receiving delivery of the newspaper. After contacting customer service multiple times, they refused to cancel her subscription. They continued to bill her, and she has now been sent to a collections agent for the first time in her life. This is an underhanded and reprehensible way to keep their revenue stream going. For shame! The CLE is devoid of ethics! read more

I have not received my newspaper on 2 Wednesdays this month. I called my carrier two weeks ago and he said that he would bring me one. He did not. This morning, again I did not get my paper. I sent a text to my carrier because he did not answer. His answer back was "He did not have enough gas to finish his route"! Are you kidding me?? He should know what is required for his job! So, he just doesn't deliver to the rest of his customers! Plus, I am sure that he did not contact his supervisor about it either! I cannot get anyone in Columbus on the phone. I called the 706 324 5526 and get someone in Columbia, South America! She cannot connect me to anyone stateside. This is such poor customer service! I would like someone local give me a call about this situation. I can be reached at 706 221 1954. Mike Chittum read more

Digital overpriced. Not much coverage of local youth athletes. To much national news and not much coverage of local events. Examples, little league, high school, girls sports, churches.fishing. Bowling. Ect, ect read more

July 9, 2021 I have not gotten a newspaper for 10 days. I am paid up for 3 months. I have called every day and told (recording) they are working on it and spoke 2 times to a rep which I could hardly understand a word of their English. Ledger Inquirer is going so down hill it isn't funny! NO CUSTOMER SERVICE! read more

Poorest excuse as a communications operation. Tried to contact them daily when paper not delivered and finally got transferred to a "live" person, who spoke broken English. When I asked to repeat his name, I was disconnected. This happened four times in one week. I finally went online and cancelled home delivery, which was confirmed by an email. Next human contact was from someone offering vip service for me to reconsider home delivery at less than 50% of current cost. Told her I want a refund for two weeks of no delivery, which she said she could not do, it was another department. I had to send an email, repeated three times and got no response from them. My only other contact was an application form to renew home delivery , again at a substantial discount, but for 13 weeks. Never got a call about the failure to deliver for two weeks. Poorest communication response ever. They deserve a zero rating ! read more

At a Dollar Tree store on 26 July (Airport Thruway) I saw a massive stack of unsold Ledger-Enquirer (L-E) 'news' papers they were trying to unload for a buck. The cover price was a buck and a half. I picked one up and looked at it - there was almost nothing to it ! Two separate sections of maybe 5-6 pages each. Looked the same as in the past, a lot of regurgitated AP junk and such. I know the L-E is trying to save money on paper, but trying to save money on shorting content is a total loser. The manager said not one copy had been sold. And the Big Shots at the L-E are most assuredly clueless as what to do about the decline. read more