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    Columbus Hardware

    5.0 (1 review)

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    9 years ago

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    Plantation Hardware

    Plantation Hardware

    (26 reviews)

    I find the female owner to be rude and the prices to be high. I refuse to shop there and tell…read morepeople not to shop there. I will drive down to Home Depot whenever I need something. We are told to shop local, yet she does not seem to care about the community.

    Weird occurrence at the back counter. I'm a gun advocate and believe in the right to carry. However…read morethe weirdest thing happened, a guy in tactical pants with a mesh belt simulator to what law enforcement might wear a sleeved Glock hung front the belt along with cell phone, walkie talkie and maybe a knife or case cutter loaded up like a Batman utility belt along with a name tag not a vest. He appeared at the back counter making eye contact with everyone or attempting to surveying the area like a mall cop " uncomfortable". I understand the license to carry but this was an Ace employee loading and unloading into customers car, stocking. There's allot of liability with being an employee and carrying a gun at work. Are you trained to use it in this setting, what if it drops while you are working and fires, are you capable of protecting everyone if there is an altercation? Why are you purposely staring at everyone making eye contact?? I asked to speak to the manager, no reason was given as to why the employee was carrying a firearm, he's not a police officer, not private security, no apology was given, no reason as to why. After calling the Ace corporation and lodging a complaint, they apologized and said they would investigate why this was occurring. They did say the location was privately owned. My concerns are the safety of everyone, I have years as a regional loss prevention manager with Sam's Club and 30 years in liability insurance claims. If the retailer is going to have onsite armed security then let's place all the training and certification into the position. The last thing anyone needs to for everyone regardless of training and certification to become an are med vigilantly having a bad day or just careless. Also same location cut a piece of acrylic for me and the size is incorrect, also asked them to add color into stain and they turned the stain into reddish paint. Same guy did both things and was confused about what acrylic was thinking it was plexiglass and was completely in the dark tinting stain. By and large they are on average 15/20% higher than Lowe's or Home Depot. After the pistol there we will not be going back and we've been customers since they opened.

    Columbus Hardware - hardware - Updated May 2026

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