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    Columbia Credit Union

    3.3 (4 reviews)
    Open 9:00 am - 6:00 pm

    Services - Columbia Credit Union

    Personal banking

    Auto loan

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    9 years ago

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    Columbia S.

    Thank you LaVona! We value each and every member.

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    9 years ago

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    8 years ago

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    8 years ago

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    Wauna Credit Union - Our new Saint Helens Oregon branch.

    Wauna Credit Union

    (16 reviews)

    Extremely poor communication. It was almost impossible to get through to a real person, and when…read morethey did return my calls, it took days. They also added insurance to my loan without my approval and overcharged me for it for two years. This was never clearly explained or authorized by me. When I finally spoke with a representative (Heidi), the conversation felt dismissive and unproductive. She claimed she had called me numerous times regarding a loan application, but in reality, I only received 2-3 calls. Overall, this has been a very frustrating experience. I would give zero stars if that were an option.

    Wauna's Virtual Assistants have very terrible customer service. I was processing to open business…read moreaccounts and had the absolute worst experience ever with a bank or credit union. Although my residence is out of state, when I finally was able to get ahold of a VA (E.M.) and submit all documents in very timely, minutes, it always took a couple of days, phone calls where you can't speak to a live person, emails that take days for a reply, voice messages that go unanswere...you name it, terrible! The couple of live reps that I was able to get ahold of over the phone both heard my frustration with the VA's and assured me they would get back to me in order to complete the opening of my accounts. Nevertheless...crickets. I gave my business to another financial institution. If you are a current member of Wauna congratulations. But if you're wanting to be a member, go elsewhere.

    Columbia Credit Union - mortgagebrokers - Updated May 2026

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