Really nice store, and he (Jimmy, I assume;-) was friendly and helpful. I'm glad I finally went…read moreupstairs and checks it out!

Consistently great customer service, well priced instruments and sheet and book music for every…read morelevel. Repairs are typically done well and quickly and with a smile. Nice selection of ukuleles and guitars though I wish someone would help with guitar sizes. The dreadnought I bought was nice but a tenor would fit better.

Wow Chris was so, so kind and graciously helped in a moment of need. 10/10 I recommend these guys,…read morenice to know there are companies out there like this.

left a message several days ago, they never called back. i could make excuses for them but they…read morenever called back

Rich and crew were amazing at setting me up with an almost new Kabota tractor. And any questions…read morewere answered whenever I have them. Why go anywhere else?

Great store and people working here. Good selection and helpful people at the parts and service…read morecounter. Lots of help with the rental area also. Can't recommend them enough.

I grew up in a small town, and every now and then I get reminded that Durango is still a place…read morewhere people help each other out. Target Rental is exactly that kind of place. Destiny in the front office is nothing short of amazing. She's knowledgeable, courteous, and genuinely helpful--she reminds you of what great customer service used to feel like. And then there's Richard (aka "hernia guy"), who literally busted his gut helping folks out. He may not have lifted over his weight class for me, but he absolutely went above and beyond. I needed a couple of straps to secure a pallet on my trailer, and what did Richard do? He walked out to his own truck and grabbed a couple of his personal straps for me to use. He didn't know me from Adam--but that's just the typical MO for the whole team at Target Rental. If you need to rent anything in Durango, do yourself a favor and go see these folks. This is how customer service is supposed to feel.

Booked a machine 3 weeks in advance. Used my information on their computer from past 3 rentals and…read moremade a reservation with the salesman. Spent about 15 minutes on the phone for details. Called to confirm my rental the day before and they have no record of my reservation. They were not willing to do anything to help me with a bad situation. Bad service. Unprofessional. They do not care.

I went in for two watch batteries and was done in probably five minutes. The lady who helped me was…read morepleasant and efficient. I would recommend this store.

Do you do watch repair? -"Yes!... oh but not for THAT [timex] watch... also, we dont stock THAT…read morebattery..." So, I think the answer is NO.

Quality - quality - quality…read more Quality materials - from beginner products to professional. Wide variety in between- but everything is thoughtfully selected. Quality service - friendly and knowledgeable staff. If they do not have the item - they will order it for you! Quality pricing - while the prices of the entry level items may run you slightly higher than the big box store, the higher quality items are spot on.

Last June (2024), I discovered the Art Supply House while looking for a parking spot to grocery…read moreshop. What a find! The staff was extremely helpful, the selection and quality of items was just right, and I left feeling impressed. The first place I stopped in Durango this time around (July 2025) was the Art Supply House. And yet again, the staff (Lily and Olivia) were on it. I went in looking for one thing and left with many. Lily explained the subtle differences between two items I was interested in, and they both went above and beyond in being friendly, informative, and helpful. I will be back every time I am in Durango. Super impressed with their customer service.

My iPhone 7+ screen cracked while in town for the long weekend. Didn't know where to go and found…read morethis place. Hit them up at opening and dropped phone while going out on a Jeep 4x4 tour. Came back a few hours later and just as new! Great service. Pretty unique place inside with new tech and old tech...

Amazing!!!! Ian saved my life today by fixing my iPhone. The staff here really go above and beyond…read moreto give you the best deal. By far the best customer service experience I have had since moving to Durango. Definitely check these guys out!!

My furnace stopped working this morning. After calling Black Hills Energy, at 5 a.m., and getting…read morethe run around and talking to 2 different people and them telling me there is NOTHING that can be done because they do not service my area. Apparently after they did my annual checkup and change the filters on my furnace the company decided they will not service my area. I called Garrhs in Durango and they could/would not be able to help until 5 days from today. YEAH for CAL Steel & Sheet Metal....they came to my rescue. I called at 8 a.m. to see if they could fix the problem. By 10:30 Ben was at my house, fixed the problem, and was gone to save the day for another person. So don't waste your time with people that will not help you go straight to the pros.

I have used these guys for several small projects. They have always been over the top helpful!…read moreFriendly interactions and quality products that got the job done.