Fraudulent Life Insurance Company preying on Senior Citizens. Advertise $9.95 for life insurance never specifying each $1000 of coverage is an additional $1000. Coverage is never paid in full regardless if monthly payments exceed the face value of the policy. Customer Service is very empathetic to its customers specifically when they yew in dire need due to death, chronically and terminally sick patients. Purchased coverage in 2016 for my husband who is currently bedridden, suffering from Alzheimer's Disease needing 24/7 caregiver assistance for everyday survival. He's non-verbal, incontinent and completely bedridden. I'm his POA and submitted a claim for chronic illness and was advised that I did not purchase the rider policy which covers chronically sick patients. Just as the true cost of coverage is not revealed; I was never advised of the need for a rider policy as I'm sure affects millions of this company's senior citizens paying for this coverage. I submitted my claim, supporting documents signed by my husband's physician and a copy of the POA. The company admitted receiving these documents on March 13, 2013; however, Colonial Penn Life Insurance Company refuses to honor my claim or acknowledge and accept the legal POA. As I've read in numerous complaints, Colonial Penn Insurance Company is known for not honoring its customers claims and refusing to pay claims. It's sad the many celebrities advertising for this company enhancing scamming seniors when in fact not a one of them have or need this life insurance company. Seniors please be careful and be aware that you would profit more by simply placing the monthly premium in a bank account. I learned that I've paid them far in excess of the policies value but cannot get paid for a chronically sick claim and even though the premiums paid exceed the face value of he policy, my husband's coverage will never increase. Missing one or two payments causes your policy to lapse without any value. One of the largest scams against seniors I've witnessed. Customer Service is awful, calling in I gave policy name, and stated it was a chronically sick claim, she gave me her condolences on my husband's death. I'll have to pay $80 per month as long as my husband lives for $4200 of insurance coverage however, I've paid approximately $6000 plus thus far in premiums. This will increase each month I pay as revenue to colonial Penn Insurance Company but no increase to my life insurance coverage. Please avoid this insurance company at all cost. read more