Rude service in medical equipment. Taking something back is a nightmare…read more Compounding takes 24-48 hours. It's been 36. They can't find the Rx that was called in by the Dr. unacceptable.

I love this place. It's one of those places you go into and you find lots of neat stuff you don't…read morefind typically. They carry a LARGE selection of Herbpharm tinctures (herbal concentrated medicinal medicine) which is amazing. They also have a punch card which avails you to some amazing discounts for return customers. This pharmacy is also a leader in providing medicine that was difficult to get during the pandemic. They also carry an amazing tea selection, and a respectable selection of healthier, hard to find choices of various food items such as pasta, flours, grains, sauces, soups, and frozen items. Add in the selection of medical equipment/supplies that you will typically not find in one place...it truly is a hidden gem. The employees are friendly and not overly pushy like they can be in other places.

Please make sure you read the Reviews that Yelp! has determined were "Not Helpful" - all are good…read more My family has used Berry's Pharmacy since the 1960's (I remember that far back). There has NEVER been a time that the staff has not been professional and fair. My mother, age 85, still uses them as do all my family members who still live in Kingsport. I interact on behalf of my mother at times (her problems, not theirs). At one point in my career, I managed doctors' offices and have a very good understanding of the interactions of pharmacies and physicians' offices. Most times, the problems come from the (1) customer/patient or (2) physician's office. A recent problem: my mother's medications were changed in a phone conversation with her and in her confusion, she threw out a new bottle of one she should have kept and at the last minute we were trying to get it refilled. THEY called the doctor's office; THEY contacted her insurance to see if they would pay for a second refill for the same time period; THEY gave me the information I would need to handle this; THEY gave her a 30 day refill (versus making us pay for a 90 day) so that we would have time to work with the insurance company. And all of this had nothing to do with Dave, the original "Berry" - it was the week after his funeral; we believe his daughter is now in charge; and the Pharmacist we dealt with was new to us & us to him. If you have problems when visiting this business, TALK to them - don't cop an attitude and walk out.

Great service, good friendly people to talk to. IVE been going to them since the day I was born…read more Reasonable prices and they know what to choose and what's best for you.

This place is very discriminating torge people getting Suboxone or Subutex filled,when it truly…read moredoes save lives!!! They are very stuck up and rude and will tell you all kinds of made up stories just to not fill your script!!!

This pharmacy is very discriminating about filling valid pain pill prescriptions after 12am. They…read moreadvertise open 24 hours . I have cancer and they told me I had to miss a dose of pain pills till 6am because the pharmacist manager did not know if his "system" changed over till then. I will report them for discrimination because they specifically wanted. To know if I have insurance or not. I am 68 years old they should be Ashamed.

They are great, they are very educated and the best prices around. They will go out of thier way to…read morehelp..

The Pharmacist / Owner is very rude when you call in refills and do not have your Rx#. So get ready…read morefor him to treat you like a dog if you don't have your Rx# ready. These people do not care about their customers. I went on vacation a couple months ago and I called P&S to get my refill 2 days early before I left town and they would not give it to me. So I called another pharmacy to have them transfer it from P&S and they said they would call and get the script and it should be ready in about 2 hours. But I got a call back from this other pharmacy saying that P&S would not let them transfer it and they did not understand why they would do that to me. So I ended up going on vacation without my scripts for a week. Another thing is that they will quit answering their phones at 4:45pm and they close at 6pm. They can't be bothered by their customers. THIS IS THE WORST PHARMACY IN TOWN. AVOID AT ALL COSTS.

moved closer to this pharmacy and decided to try it out. the woman I spoke to on the phone was…read moreextremely rude and not helpful at all. I'd keep my business at any other pharmacy!!

Gave my child the WRONG MEDICATION for 10 days! Did not even realize the mistake until I came in to…read morerefill the WRONG MEDICATION. Nothing more than a sorry and we will talk to a real Doctor after the weekend.

The employees are absolutely awesome! I was shopping with a torn rotator cuff. I was reluctant to…read moreask for help because it has been my experience that retail staff, in most stores are generally unapproachable. I asked for help in 3 different departments and everyone I asked was genuinely happy to help me and all of them made sure I was completely ok before going back to the job they were doing before I interrupted.

Delivery drivers can't read!!!! Always--have neighbors bring things to me with the CORRECT…read moreADDRESS on the boxes or bags!!!! TERRIBLE!!! When I finally got to speak with a driver, He told me that He delivered according to His GPS.... asked Him to read the address...IT WAS CORRECT!!! Jim

Im speaning on CVS on East Ceder Bristol,TN it was a good pharmacy but since they closed the one on…read morethe volunteer Parkway and moved blonde lady pharmacist to East Ceder it is terrible,they closed the parkway because Noone went there,they should of asked why people were not going there,instead they moved bad employees to a good location and now I have to move again.

I got a medication refilled in Feburary and was shorted by 2 pills and I got the same refill today…read moreand was short by 1 pill I counted them as soon as I got home there should have been 30 pills and there was only 29! Think we have a thief working in this CVS pharmacy!

Wednesday ,November 19,2025 I was there at 7:02pm..They closed the gates over the doors in front of…read moreme. Their hours say 8:00am - 8:00pm​

I love Marcum's Pharmacy, and I think if you are going to post a negative review, you should be…read morefair and describe the entire interaction. Were they slow because your doctor wrote the prescription incorrectly and had to be tracked down before they could fill your order? Were they slow because you handed them two CII prescriptions that require additional time to fill? Were they slow because you came on a Monday morning, traditionally the busiest time for any pharmacy? Were they slow because you brought your prescriptions in person and expected them to be filled immediately, despite the fact that there are probably 200 prescriptions in line ahead of yours? I know the pharmacists and techs personally, and they have only ever given me the best customer service and support. They are there to discuss any concerns you may have about your medication, or just to talk to you about your day. I have never had an medication errors or problems, and additionally, I have never sat in line more than 5-10 minutes, over the 5+ years I've been having my medications filled. They are top notch, and I think any negative reviewers would have been better served to talk to the pharmacist about how the pharmacy could have improved, rather than just blast them on the internet. If you don't give a business the opportunity to right a wrong, then you are part of the problem. And finally, if you want fast food pharmacy, then please go to another pharmacy. You don't complain when your doctor has important problems to solve, why are you complaining when you doctor of pharmacy does too? The best medical care requires attention to detail and a high level of knowledge and insight. You get that at Marcum's.