When we transferred Mom to a higher level of care because we believed Olivia Village wasn't meeting…read moreher needs, the owner/operator entered Mom's room on the night before the transfer and told her she "would fight the family" and "just tell me you want to stay and I'll keep you here." Let that image of an 80-something with dementia being manipulated sink in for a moment. During Mom's stay at Olivia she went a week without breakfast because nobody woke her, and she had to clean herself at the sink because she received no help showering. After Mom left, Olivia received refills of her medicine and kept them until they were pressed, a violation of the law. Just the facts.

I've only seen parts of the villages while visiting a relative there, but what I have seen is nice,…read moreclean, and the staff I have interacted with have also been nice and kind. It's comforting to know that my relative is where she's at!

From the owner: DuBois Village Personal Care Community offers beautiful and very comfortable rooms that are located…read moreon the first and second floors of our 3-story building. It is designed and decorated to offer a comfortable home like environment. Personal care and supervision is available 24 hours a day for those residents needing assistance with activities of daily living such as dressing, grooming, toileting, and bathing as well as assisting those with early stage dementia or other health problems that would prevent them from safely living alone. Three meals a day are provided, housekeeping and laundry services are included and staff provides medication monitoring and administration, along with daily activities designed to promote wellness and socialization. Residents can still maintain an active lifestyle and are encouraged to participate in activities and outings that match their abilities. Personal care is generally private pay with some Veteran's assistance available to those who qualify. The cost of personal care is generally less than the combined cost of living at home with home health care or nursing home care.

It was better than some nursing homes but not great. Beds are uncomfortable, nursing assistants…read moreunderstaffed, especially at night when one person might have 30 residents to care for. Food varies from inedible to pretty good; watery soup, raw chicken, overcooked vegetables refrigerator-cold hamburger buns, on the negative side. Positives: signature salad, bacon, bisques, baked goods. Roomy with decent decor, TVs often too loud. Rehab staff very good, helpful and encouraging. All staff need to wear name tags with LARGE PRINT NAME AND POSITION, facing out please. Residents are not showered with adequate frequency.

I honestly cannot say enough positives about Cumberland Crossings. The management and staff are all…read moreso helpful, caring and considerate of all family needs surrounding the caring for your elderly parent(s). Mine spent time in the personal care unit prior to transitioning to an independent cottage. The director, Dave Manton and his staff made all of the transitions seamless and easy. It is such an emotional process when parents give up their home to move into more long-term retirement care. The help we have received cannot be calculated in mere dollars, as it has been invaluable. We too compared other care facilities and none measured up to CC standards and quality of community. It is truly a gem of a place located in the lovely town of Carlisle, PA.

This is run by a family of the most worthless, entitled, self opinionated alcoholic pieces of shit…read moreI've Ever came across..I wouldn't trust tom or Tina to feed my fish. Their daughter Rachel is slowly dying from alcohol abuse and they hide it instead of trying to encourage recovery. I wouldn't let these people feed my fish...

this home is very strange. the place is constantly flooding. redidents personal items are in…read moreconstant water damage. blood stains on the carpet. broken showers. how is this legal

My sister was living here for about a year. Yes, you walk in and everything is beautiful. But that…read moreis just a facade. If your loved one is able to get around on their own and take care of themselves, this may be the place for them. If there is any type of disability, this is NOT the place for your loved one. My sister is a Parkinson's patient. We were assured that they could meet her needs. She was in a Broda chair. I can't begin to tell you how many times she fell out of the chair or fell on the floor from her bed. She was often on the floor for up to two hours. I left a white board in her room reminding staff that she had to have her chair tilted back to prevent falls. Her room was disgusting. I asked several times for the carpet to be cleaned.....to no avail. She constant ly had UTIs. The last straw was when I got a call at 11 pm. She had fallen once again. When I got there she was on the floor complaining that her hip hurt. There were 2 young girls in the room with her waiting for the hospice nurse to arrive. They had no idea what to do because they were not nurses or aides. They said that they found her on the floor. There was not a nurse on duty who could help. The only person that I saw was a charge nurse and I don't believe that she was even a nurse. (Aren't they supposed to be nurses?) I believe that she was Just a worker on duty to handle the meds. It was after 11:00 and my sister was in the clothes that she wore all day. They did not even get her ready for bed. Obviously no one had entered her room all evening. The excuse was that she liked to eat her ice cream late at night. So they were waiting. Is that not unbelievable? Im guessing that she was trying to get to her bed when she fell. She had to have been on the floor for several hours. We complained so many times and absolutely nothing got better. I'm not sure how many times she fell but I'm positive that we weren't aware of all of them. I could go on and on about the lack of care at New Haven. The food was horrible. They said they were working on that. When we moved my sister and the last items were being taken from her room, I looked back at the filthy carpet and thought..... I wouldn't let my dog stay in this room. Please know that this review is not an exaggeration. If you do decide this is the place for your loved one, visit often. Then again, I went almost every day and things still didn't get better.

This place is the Tash Ma hall! Exquisitely decorated , wonderful atmosphere! I went to visit my 91…read moreyr old aunt, who recently got an apartment. She explained there are some larger but I found hers roomy and comfortable for her needs. It is in a beautiful area with a golf course and large horse farm around it! She likes the food and dining facilities. And the activity list is incredible. Very impressive place!

There is a reason there are beds available at Harmony and none of them are good. The director…read moredoesn't really know his right hand from his left, the staff is poorly paid and that is evinced in their stunning disorganization, poor training, unpleasant, defensive demeanors. The better nurses and CNA's do not work here, as it turns out. The in-house doctor is quite good however, a bright spot. Harmony would very much like your money but I would warm you not to give it to them. If you want quality care for your loved ones you won't get it here. The entity that owns Harmony needs to rip the wires out, starting at the top, work its way down and start over.

Wonderful place. Wonderful staff (Debbie Pearce, Nurse Amy, Pastor Jerry, etc). My mother has been…read morevery well taken care of since her arrival in 2006. I highly recommend it.

Facility is nice staff is terrible. One particular nurse had been avoiding taking care of my loved…read moreone so she could watch her soap operas in their room and eat her lunch rather than letting them watch their own show. As well as sneaking them Benadryl despite saying they hadn't another nurse confirmed that other staff was giving my loved one Benadryl to calm them down because they thought my loved one was too much to handle. Would never recommend anybody going there.

With only 4 ratings of this personal care facility in almost 15 years, and none recent except for…read moreone from an unhappy employee, here is my opinion of CTK just in case it makes a difference in someone's decision. First, about 4-5 years ago there was an administration shakeup that resulted in a more elderly-conscientious upperlevel staff change. They have been working at bringing up the quality of this facility and at this point I would rate it a solid 5 stars. Nobody wants their loved one to go to a nursing home, nobody wants this for themself either, but my Dad is there now and I can not find a single reason to complain. From the first day, both my family and I have been more than pleased with CTK in every way. Care is attentive, staff is friendly and very competent (from office to nursing aids, volunteers, and everyone in between), meals are quite good as well. The facility itself is clean and uncrowded, the activity staff has something going on almost every day. I have no complaints or reservations at all about the care that my Dad gets here and my family agrees.

Home care services - take care of you in your home. Two hour minimum. Friendly, helpful…read morecaregivers.

Foxdale has become a regular landmark in my life since 2014/2015 (I believe). I regularly drive in…read moreto visit my grandmother here and we are always welcomed with warm smiles and kind people. As far as I can tell and from what she has shared, she is well taken care of. They are attentive when needed and give space when they are not. They have also been very accommodating of our family gatherings, which we so appreciate. It was not until this past visit that I realized there was actually a pool here as well! I wish she had taken advantage of this when she was first admitted. The facility is always kept super clean and it is well maintained. The grounds are pristinely kept and there is plenty of "campus" to walk around and enjoy. They have a couple of options for choice in food, but there could be more variety for residents as well as family that come to visit. We often end up ordering in which is fine however if the dining services had more specialized food (different cuisines, zest, etc. ) we would be more apt to spend money in-house. They offer gatherings for residents which some seem to take part in and they are diligent about making residents aware with a monthly newsletter. It is a wonderful facility and the staff are lovely however there could be a greater effort to address social-emotional needs of residents such as loneliness, depression, end of life talk. Perhaps this could be incorporated if there was a stronger community-building effort amongst residents or even children and/or young people. The younger residents may have an easier time doing this on their own but for the older residents it would be helpful to incorporate more interaction perhaps with the outside world, or at the least a listening ear. Bringing that to the center at a deeper capacity could help improve and increase the good work that is done here. I trust they will continue to treat her well and assist her with her needs.

From the owner: Foxdale Village is a vibrant retirement community offering an engaged lifestyle for people 65 and…read moreolder. We offer residential living in cottages and apartments on a beautiful 21-acre campus with the added value of lifecare. Many activities in our Community Building on campus with diningroom, Cafe, and Bistro, auditorium, large library, art gallery and art studio, and more! Healthcare onsite includes Personal Care, Memory Care, Skilled Nursing, and Short-term Rehab.