I'm writing this review on behalf of my husband. Background: my husband has a long history of…read moredental problems. He had to have all but one of his baby teeth pulled because the roots didn't dissolve. Not all of his adult teeth grew in, he had extensive orthodontia to correct this. Our children also inherited these dental issues. Nothing is worse than watching your kids have baby teeth with full roots pulled and the expense of the subsequent orthodontia afterwards. My husbands teeth objectively suck, but he takes good care of them. My husband made an appointment here after his established dentist closed their Louisville location and consolidated in Southern Indiana. He had two teeth with enamel erosion and was interested in getting crowns. He had no cavities. This practice not only refused to give him a cleaning, they spent over an hour berating him trying to convince him that his bad teeth were somehow his fault. Questioning his diet, lifestyle choices, etc. We have no unusual habits. We have good insurance and are very capable of paying for the dental care. The treatment by the staff made my husband further ashamed of a sensitive subject. He was seeking care and they quite literally turned him away. Do not recommend. Thank goodness my kids have a compassionate dentist.

Check with your insurance after any work at Parksidehave been going to Parkside for years. I always…read morepay my estimate upfront and usually got a bill afterward for what "insurance didn't cover." I paid them without question. One month I got a bill for $75, then a month later it was adjusted to a new amount I started to question their billing. When I was told my complete set of X-rays would be covered by insurance and I got a bill for $125 I called delta dental and was told they paid it. I called Hannah at Parkside and she said they send those out before insurance pays and was very confrontational about it. After my next cleaning I checked with my insurance and I was overcharged $32.50. Once again I called billing and was told they wouldn't know until it came through on their end. I was supposed to get a call in two weeks about my refund. Over 3 months later I called about my refund and a check was supposed to be mailed out within two weeks. It was not so I called and was told they would refund it to my card by the end of the week. A week later I went to Parkside about my refund. The lady upfront told me she had to check with the director even though she saw my credit in the system. I gave my credit info and am supposed to get a refund in the next two days. I have been getting the runaround over a small amount of money they owe me. It's simple to do a refund. They are all about money. They will charge $75 if you don't cancel within 48 hours, no exceptions. They have constantly called me before appointments often in the same day asking me to move my time for them.

great customer service extremely friendly and helpful. dr…read moreBailey was helpful and answer all my question. Kristen and Katie were informative and super helpful as well

Both dentists are wonderful! The office is state of the art and very comfortable. I love all of the…read morehygienists as well.

If you want superior dental care, then make an appointment at Dorsey Family Dental! This practice…read morefollows modern dental screening by utilizing advanced, fast, & non-invasive technology. This technology is able to detect dental as well as medical issues early by combining digital x-rays, intraoral cameras, scanners, & oral cancer screening. The office manager will make sure your insurance company pays maximum benefits, the receptionist greets you with a smile, the dental assistants are knowledgeable, with advanced skills, the dental hygienist is gentle, thorough, & proactive. Lastly, Dr. Tayeba Ikram is an intelligent, kind, & gentlest dentist with a great sense of humor I have ever met.

Went in for a semi-annual cleaning & after 45 min of xrays the technician said I needed $1100 in…read moregum surgery. My gums haven't changed in 20 hrs. She tried to use scare tactics to get me to have the surgery. I recommend you avoid this dentist.

The best dentist in the world, they have an Amazing, compassionate and hard working staffread more

I missed a visit due to an ER trip. I called the office once I was released. I was advised that I…read morewould be billed a $50 no show fee. I explained that I could send the hospital discharge papers but was told I would still have to pay the $50. I explained that I'm on Social Security and was still told that I would have to pay it. Today, October 14, 2023, I received a bill with a sticker attached saying that it would now go to a collection agency.

I've finally found the best Dental Care in Louisville. They've taken care of me when others just…read morewant to pull your teeth. They've always called me back immediately or at least by the next day. Keep in mind they're closed on Friday, Saturday and Sunday, so if you call them on those days it will most likely be Monday before they call you back. I've never had an issue with them not calling me back as soon as possible. The dentist I see is Dr Finley but I've listened to others in the office waiting to be seen and I've always heard they're all spectacular and do everything they can to assist with professionalism. Please if you need a great dentist go see The Smile in Louisville Kentucky, on Bardstown Road.

Very nice staff and the dentist are really good. My only issue is that I have a small mouth (…read morealways have) and when they took so many X-rays using an appliance to hold the X-ray they cut my mouth up. This was the help not the dentist. My mouth was sore for days!

Was going to charge me over $500 for a procedure that I went to another dentist that charged me…read moreonly $125 and took only 15 minutes to repair.

Dr. David Willey is awesome! He was referred to me by a teacher's aide in 2011. At that time, I was…read morelooking for a dentist to fit my elderly Mom with dentures. He was patient, caring, and very professional. I changed my dental care to Dr. Willey's office and has been very pleased ever since. His office is equipped with the latest technology and friendly staff. I referred another teacher and my sister to him. If you are looking for a dentist, you should consider an appointment with Dr. Willey. I don't think you will regret it. Liz J.

It had been way too long since I had last been to the dentist. *hanging my head in shame.*…read more But I met no judgment when I went back to Modern Family Dentistry. I was able to easily get an appointment when I called. And then I was called back without much wait on the day of my visit. Dr. Moldoveanu was quick and efficient when cleaning my teeth and gave me great recommendations on some new mouthwash to try. I also enjoyed talking to him about his kids and my own during the visit. I was in and out in less than an hour with a clean smile, new toothbrush and appointment for my next cleaning.

After a first horrible experience as a child, I've been terrified of the dentist my whole life. I…read morefinally worked up the nerve to look for a dentist after a 5 year hiatus and another bad experience. I'm so glad I found Modern Family. Kind and gentle, very understanding of my fears and best of all, he did a beautiful job fixing the large chip in my front tooth. A big relief to smile freely again. No pain during any of the work and no pain the following day. I'll never go anywhere else. Thank you, Dr. Andrei!

My family of 4 have been patients at Triple Crown for several years. We've been able to schedule…read moreappointments easily online and have rarely had an issue with billing. During tooth emergencies, we've been seen quickly. The team has also communicated well with us about our kids oral health and referred us to surgeons and orthodontists as needed. If you're looking for a dentist and are near this office, I recommend visiting here.

Dr. Mary Shields (Nunnally) presents an image of success -- from apparently needing financial help…read morefrom her parents to start her business to now operating multiple lucrative ventures alongside her dentist spouse, including cosmetic injectables training, WinDM training, Louisville Center for Excellence, implants -- lending to what appears to be a very affluent lifestyle affording a sprawling $2.5M home. Unfortunately, that success does not seem to translate into ethical or compassionate patient care. My experience was marked by what felt like deceptive billing practices, including not being clearly informed that the office was out-of-network with my insurance until after treatment costs became an issue, and a disputed balance of $479.20 turned into collections despite their own failure to file it with the correct insurance company after being informed of their error more than once -- AND after a written dispute was filed. In fact, when written concerns were raised about the quality of the work and the billing issues, the response I received was deflective, dismissive, and condescending rather than professional or solution-oriented. We had services that were not performed to proper standards and necessitated multiple visits but were still never resolved - leaving painful and sensitive teeth that had to be treated elsewhere. She never reached out and never apologized for the substandard care or inconvenience. "Their efforts" consisted of making excuses and minimizing the issues followed by a dismissal letter sent certified mail. It was an unprofessional, shallow response to legitimate concerns -- much like you can see in her response to other poor reviews for Triple Crown Dentistry. The office culture also came across as highly image-focused -- giving the impression that appearance matters more than patient comfort or transparency. (Just visit the FB page) Overall, the experience left me feeling misled, undervalued, and deeply disappointed by a practice that appears far more invested in luxury branding and profit margins than quality services, patient trust, and accountability. The dental work was substandard, dissatisfactory, and rushed -- she's obviously stretched too thin to prioritize quality patient care and responds to legitimate concerns defensively rather than constructively. The over billing practices also raise concerns -- as another online reviewer indicated -- charges were significantly higher than standard for several services, seemingly at the patient's expense. I imagine it lends to the lavish lifestyle. Save yourself the money, frustration, and unnecessary headaches by going elsewhere.