They are very responsive and it is easy to get an appointment. I tweaked my neck in a very painful way and saw the 5 star reviews on Google. When I called, they got me on the schedule within the hour. Dr Ian took X rays right there and was able to show me the results right away. He adjusted me then and I felt infinitely better, and after I went back for my next appointment after the weekend, i Was comp pain free. I occasionally have to bring my kids with me. Dr Ian doesn't mind at all, and is great with kids and rolls with the punches as my little kids are nearby while I get adjusted. Ms Tayler and Ms Sabrina are also amazing. I especially love this massage table type thing (I imagine there is a professional word for it!) that i get to lay on for two minutes before every adjustment. I highly recommend Collective Chiropractic!! read more