1. Colgin's Pro-Air

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    Carl Junction, MO

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    Colgin's Pro-Air

    5.0 (1 review)
    Closed • 8:00 am - 8:00 pm

    Services - Colgin's Pro-Air

    HVAC system maintenance

    HVAC system repair

    Colgin's Pro-Air Photos

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    3 years ago

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    Satterlee Plumbing, Heating, and Air Conditioning

    Satterlee Plumbing, Heating, and Air Conditioning

    (9 reviews)

    BEWARE -- I DO NOT RECOMMEND SATTERLEE…read more My experience with Satterlee was extremely disappointing. I hired them to install a simple faucet directly behind my kitchen sink. The actual installation took approximately 30 minutes, and the workmanship was only average at best. Despite this, I was charged for two full hours of labor. What makes this even more frustrating is that additional time was spent making trips to obtain parts that, in my opinion, should have been identified and brought to the job in the first place. I don't believe a customer should have to pay full labor rates for unnecessary trips and poor preparation. Based on my experience, this appears to be a standard practice with Satterlee, and I feel other customers should be aware of it before hiring them. If you're looking for a contractor, I strongly recommend getting a detailed estimate upfront and asking exactly how travel time, parts runs, and minimum labor charges are billed. In my case, a job that took roughly 30 minutes resulted in a charge for two hours. I would not use Satterlee again, and I cannot recommend them to others.

    My parents used this company to install a new bathroom faucet. What they were not told is that they…read morecharge $120 per hour for drive time (portal to portal) That means if they are an hour away, coming from their office, driving to your home and then somewhere to pick up a part and back, etc will be $120 per hour. So be prepared to pay at least $120 or in my parents case, $180 for drive time. This is on top of the the installation time and parts. And the faucet and parts went up $60 in 2 months.

    1st Choice Heating, Air & Refrigeration

    1st Choice Heating, Air & Refrigeration

    (6 reviews)

    James showed up in the allotted time frame, was respectful and got the job done quickly to get our…read moreair conditioning back up and running all on a weekend! I would absolutely recommend this company.

    I'm aware a lot goes into home repair and some things are out of our control. I was impressed at…read morefirst with 1st Choice Heating but upon working (or trying) to work with them further the more I became wary and distrusting of this company. My HVAC died and it's old, they don't make it anymore. I'm also dealing with a horrible warranty company. When their tech came out, he was personable and very helpful and went a little above and beyond to help me which was impressive. The second time they came out, felt the same way. The situation still wasn't resolved as I was informed by my warranty company I needed a second opinion from a DIFFERENT company. Brad told me he would stick by me and help me out. The day of our third appointment came and Brad was going to come back with a friend of another company. He called 5 min before my appointment and canceled. I asked him to get back to me ASAP to reschedule as I work full time. A week goes by and I don't hear back from anyone even after texting. I finally heard back and was told that I need to go with a different company. There were other odd reasonings as to why they couldn't come out or accommodate me. I was also quoted SUPER high. Disappointed and confused by my experience with first heating, just be wary and use your judgment.

    Colgin's Pro-Air - hvac - Updated October 2026

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