1. Coldwell Banker Seaside Realty

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Kitty Hawk, NC

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Coldwell Banker Seaside Realty

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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2 years ago

Coldwell Banker agents are absolutely wonderful! Great customer service and professional, knowledgeable agents.

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Southern Shores Realty - utensil drawer

Southern Shores Realty

(76 reviews)

We have used Southern Shores Realty to meet our OBX vacation needs for many,many years. There have…read morebeen times where we ran into problems and would call the office for a service eg, a broken water valve outside that was spewing water, or a bunk bed with a bolt that broke. Even one time the water lines were busted underground. The company sent someone to come ASAP. But after 35+ years, that is not bad. The pricing for cottages varies as to their amenities, we have stayed for the last 15 years or so at the same cottage and feel the money spent is well worth the ability to rest and relax.

We rented Written in Sand (#1361) in Duck through Southern Shores Realty. The location was good and…read morewe enjoyed having the private pool, but unfortunately the condition of the house upon arrival was well below what we expected from a professionally managed vacation rental. The biggest problem was cleanliness. We arrived to a puddle of water on the floor by the refrigerator, dirty dishes, and dishes/water stacked in the pantry area. Kitchen counters and cabinets were sticky and dirty, as were railings and other surfaces throughout the house. Ceiling fans needed cleaning and the gas grill had not been cleaned. The bedding was particularly disappointing. We found blankets on the beds that were visibly dirty/hairy, multiple blankets with stains, and a stack of pillows sitting directly on the floor. One bathroom had a very dirty shower curtain and another was missing a shower curtain altogether. There were also maintenance issues. The exterior sliding doors on the second level were difficult to lock, the kitchen threshold/floor laminate needs repair, and the Wi-Fi was very unreliable and repeatedly went in and out. The house is also very basic in terms of amenities. Even simple things like hand soap weren't provided. The living room could also really use a couple of freestanding lamps, as the lighting is poor. To be fair to Southern Shores, we didn't call about the cleaning issues until Thursday during a Sunday-to-Sunday stay, so we weren't expecting them to send a cleaning crew back at that point. The representative was apologetic and acknowledged that having only one person clean a five-bedroom house was likely inadequate. Our concern is primarily that the property should never have been turned over to arriving guests in this condition. Dirty/stained bedding, dirty dishes and sticky, uncleaned surfaces should have been caught before check-in. Written in Sand has a good location and potential, but it needs substantially more attention to housekeeping, maintenance and basic guest amenities. Based on our experience, we would not rent this particular property again without significant improvements.

Coldwell Banker Seaside Realty - realestateagents - Updated November 2026

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