My entire family walked into Mattress Firm in Millenia Chula Vista just trying to upgrade my kid…read morefrom a twin bed to a full... and somehow we left feeling like I got mentored by a mattress psychotherapist named Nestor.
First of all, Nestor didn't hit us with that fake sales energy. No "this one cured my back pain and fixed my credit score," line. Nah--he kept it real. He was like, "Your kid's growing, and a bed like this will be good for a long time". To which I added that, "yeah this is the only bed he's getting from us, after that he's on his own as he will be a grown ass man, he can get his own." Nestor knew what I was talking about, we had a connection.
Moreso because I never got my own bed until I joined the Navy and you know the Navy provides its Sailors with "government grade high-quality" mattresses... . Nestor really paid attention to my kid and made him feel a part of the sale, which I know my kid was really happy about.
My son went from bed to bed and tried all of them like that little white privileged girl who did a B & E at the bears house, and after a while he laid on one bed and didn't move for like 10 minutes. Nestor just nodded like, "Yeah... I think he may have found the one."
Also, we didn't feel pressured at all. It was more like talking to your cousin who knows too much about beds, but in a helpful way. He broke everything down simple--no weird mattress science lecture, just "this one's comfy, this one's gonna last, this one's not gonna have you waking up feeling like you got jumped in your sleep."
We got the full-size bed, once it gets delivered, I'm sure my kid will be sleeping like he pays rent, and honestly I think we're going to start charging him rent.
!!! We came for my kid's upgrade... we're coming back for ours! Nestor, if you see this: We will be back! Thanks for taking care of us.