Took my pet to have shot and check when asked about teeth cleaning the suggestion was to try vet…read morerecommended rinse from Amazon. My little so was so smart she would not touch it. When asked about the coupon and honoring that coupon their response was no they would not honor it as I needed to make appt by end of February. When I asked to speak to manager, which I have done 3x over and sent emails never once has the manager responded only her assistant telling me no they will not honor the coupon. Dr. Waller is great it is front desk people not doing their job, Thus far no one has reached out besides the front desk gal. I feel if u cared I would have had a phone call by now. Especially since I have been with u all for about 16 plus years

I had an extremely disappointing and frustrating experience with this clinic. I brought my dog in…read morefor a scheduled surgery, and we had already purchased medical insurance specifically to help cover situations like this. Everything seemed fine at drop-off, but just one hour later, I received a call saying my dog suddenly had a "heart problem." Instead of clearly explaining the situation and working with the insurance we had already paid for, it felt like they were using this as an opportunity to push additional charges. The communication was unclear, rushed, and honestly felt more like a sales pitch than genuine concern for my pet's well-being. What bothered me the most was the lack of transparency. Why wasn't this issue identified beforehand? And why wasn't the insurance properly applied or even discussed as part of the solution? It left me feeling pressured, confused, and taken advantage of during a very stressful moment. I trusted this clinic with my dog's care, and instead I walked away questioning their ethics and professionalism. I would not recommend this place to anyone looking for honest, compassionate veterinary care.

Im from our of town, they got my boys in quickly. Dr. Johnson went further than my vet at home has…read moredone in (Illinois) im very impressed with the entire clinic. She answered many of my questions and emailed me and called me to check on my boys. Couldn't ask for anyone better.. Couldn't ask for a better clinic Thank you so much.

Update below: It is with sadness that I write this review…read more I rarely write bad reviews, but this experience and the disrespect from Daisy Mountain was horrifying and people need to know. I have waited a couple weeks after the incidents so that I made sure I had good perspective on the situation since it was so upsetting. I am guessing they will not accept any responsibility like they have done in the other bad reviews. First and foremost, when Dr. Young owned the practice, it was AWESOME. Everything ran smoothly and the whole team was excellent. Although I do believe Dr. Jillson is a good doctor, the office policies and procedures are not friendly to their customers and their fur family. I have been with my vet in my other state for 25 years and multiple specialists for over 10 years. I have had over 25 dogs in my life including rescue fostering and I have never been treated so poorly. I am a pretty easy going customer and very much understand the challenges a vet office faces. This all seems to stem from them over booking and continuing to take on new clients when they really cannot handle the load. There were 2 incidences. The first was not that big of a deal, however I believe it was an indicator of the larger issue to come. I had an appointment for my dog to see Dr. Jillson. A couple days ahead, I got a call that Dr. Jillson would not be there and they asked if it would be okay seeing another doctor. I said sure. Then they called the following day and said Dr. Jillson would be there. I said great. I got to the office and was told Dr. Jillson got "too busy" for our appointment. So I had to see another doctor. Irritating to be pushed off on someone else, but absolutely not a dealbreaker. The following week I made an appointment for a tech follow up for both my animals. We have been going to Daisy Mountain for the past 2 years and I have kept up on my appointments there as well as having my other vets send them copies of records. My dog was exhibiting signs of a UTI and I asked that they run a urine culture while they were doing the tech appointment I already had scheduled. I was told by the tech that it was illegal to run a urine test without the vet seeing my dog. I was pretty sure this was not true, as my dog was already a patient and they were aware she had an ongoing history of UTI's. I confirmed this by speaking with the Arizona State Veterinary Medical Examining Board. They confirmed that it would NOT have been illegal and that a urine test should have been done. To add insult to injury, the tech was very rude to me and just kept saying they were double booked and had no time for me. There was no offer to get an appointment quickly on the next business day or any apology. She did not seem to care. They were busy and I was just a problem for them. Most everyone in the office looked frazzled and overworked. When I wrote them, they took ZERO responsibility. No apology...no one saying they wished it had not happened the way it did. They would not give me my money back. They took my money and gave me my dogs' records and said find another vet. This is after my dog tested positive for Lyme and Valley fever. They did nothing. They should have at least given me my money back. The blame was set on me because, as they wrote to me, they could not give me the level of customer service I needed. But ALL pet owners need good customer service. It is why we pay a LOT of money to go to the vet. This lack of taking responsibility is yet another indicator of a badly managed office. I think they just wanted me to leave as I was clearly upset and there were other customers in the office. There was one very nice person at the front desk who seemed upset by my situation and really tried to help by giving me an urgent care number. Not needed though...I ended up at Desert Hills and they got me in immediately. I hope Daisy Mountain changes their processes and some of their employees so this does not happen to others. Now Daisy Mountain sent me an unsolicited email stated I was argumentative, said their staff lied and also put me under the category of Bad credit and collections. Again, I was simply trying to get my sick dog into the office who already had an appointment, their staff did in fact lie as was confirmed by the vet board and I paid for all services when I was there that day. I have now submitted a complaint to the veterinary board for dishonest and harmful practices with my animals.

I've had great experiences with this clinic! Two of my cats, Oliver and Nasty Audrey, needed…read moreprocedures. Oliver needed a neuter and Audrey needed a dental cleaning and some extractions. We met with Dr. Westphal prior to the procedures and she was terrific. Her exams were very thorough and I feel like she truly cared about my pets and I. As for the actual procedures, they were done by a visiting doctor, Dr. Starkel. She did a fantastic job. The techs gave me ample materials about after-care for each procedure and I felt very prepared to take care of my recovering cats at home. I would not hesitate to return to this clinic for any of my pets' needs. Thank you all!

This place should be shut down immediately. Without doing a biopsy, a long history of valley fever,…read morethey told us she had lung cancer and gave us pamphlets on at home euthanasia because according to them she had about a month to live. Had we listened to them, our dear Ella would be dead by our own doing. Thank Christ we went somewhere else for a second opinion and they said it WAS her valley fever and put her on steroids and even though she can have her bad days, she's ALIVE. She's eating and playing. I don't even want to think about how many animals didn't get a second opinion. Shame on all of you, you put my family through unnecessary hell, I will tell every single person I know to avoid this death vet at all costs. Fuck you.

We want to express our deepest gratitude for the kindness and compassion Angle Veterinary showed…read moreduring one of the hardest moments for our family. Saying goodbye to our beloved cat (Samba) after 15 years was incredibly painful, but your gentle care, patience, and understanding made all the difference. You treated not only our pet with dignity and tenderness, but also supported us with such empathy and respect. We will always remember how you helped make a heartbreaking experience feel peaceful and full of love. Thank you for everything you do Dr Julie and Vet Tech Brie for the animals you care for and the people who love them. Your work truly matters, and we are so grateful.

I found Angel Veterinary Services through a Google search when researching options for my elderly…read moredog and how to determine his overall quality of life. Their website provided all information necessary for making an informed decision for at-home euthanasia, including clear pricing options. Booking was easy, I filled out their online form and within about 15-minutes, I received a text offering additional assistance and the opportunity to book the service for my dog. They do take Care Credit which was a great help. Although I cancelled my first appointment due to my uncertainty that it was indeed time, I was able to reschedule also through text. The doctor, Dr. Frost, gave me a call when she was on her way and was very compassion both over the phone as well as upon arrival and throughout the process. While having my 15 year old dog euthanized was a tough and heartbreaking decision to make, I felt comfort knowing that not only was my dog going through this process in the comfort of his own home, but also by a team who truly cared. I would highly recommend Angel Veterinary Services to others making the same difficult decision, especially for the comfort provided throughout the process.

We've been coming to this office since before it had its 2 expansions. Dr Sarah is sweet,…read morecompassionate, knowledgeable and always transparent about costs. (Extremely competitive prices!!!) We used to live in Anthem where it was about a 10 min drive. Now we live right down the street from a vet but prefer to travel 30 min JUST TO SEE Dr Sarah because she's THAT GOOD! If that wasn't enough, the ENTIRE office staff is INCREDIBLE!!! Lastly and most importantly, our little Oreo passed away at home, and throughout his last days and afterwards, Dr Sarah was an ANGEL!!! I cried when I received the sympathy card with everyone's signature AND Oreo's paw prints!!! I still have it tucked into the memorial shadow box. I doubt there's a better vet ANYWHERE that can hold a candle to Dr. Sarah!!! Take your pet there. You'll be so glad you did!!!

In your time of need, they will not be there for you. I…read moreknew something was wrong when our dog was acting restless and took her in to get checked out. They couldn't find anything wrong with her. Apparently they don't know the signs and symptoms of a rattlesnake bite and sent us home. The next morning she woke up with an extremely swollen face and two puncture wounds on the top of her head! Some exam! If her skull hadn't stopped the fangs from fully penetrating, I'm certain she would have died due to their incompetent care. More recently she had oral issues and we thought she needed a cleaning and scheduled it at the earliest availability which was about 8 weeks out. I then checked her teeth and, finding no evidence or the typical tarter buildup, cancelled. Days later it was obvious there was a problem/infection, called and explained, and despite the change in condition, again scheduled for a cleaning about 8 weeks out. A little later I realized she was in distress and needed help, so I took her here, explained my concern, and refused to leave until she was seen. They examined her and sent us away with some antibiotics to await her dental cleaning appointment. Knowing she needed help before then, I found another clinic that could see her sooner and took her there. Within 20 minutes after dropping her off, I got the call we all don't want; during a basic initial mouth exam, it was determined she has cancer! The Vet said they could do a biopsy, but it was pretty pointless, as it was obviously cancer. They gave us a 30 day supply of antibiotics, inflammation, and pain meds to include euthanasia option resources. After the first 30 day supply of meds, and our baby still doing pretty good, we tried to refill them here instead of the clinic that gave her the cancer diagnosis. It was like pulling hens teeth. Again, with the 'we'll need to examine her first ($)'. Since this all started about 3+ months ago, we've given our baby what we've considered to be hospice care of meds and soft/liquid foods (she can't eat anything else). All this said, we were expecting a pretty quick decline in her condition being told it would be time when she either stopped eating or had extensive and bloody discharge from her mouth. Although she continues to have challenges eating with her damaged tongue, her decline wasn't what we were lead to believe. As a result, my concern became, maybe it's not cancer and she possibly got a foreign body in her tongue which became infected, and there's treatment for that she should be receiving. So, I called this place to schedule a biopsy. Their answer; 'we'll need to schedule an exam to decide if another appointment to do the biopsy is needed.' They are completely clueless as to the urgency of treatment. Is that what you want from your Vet?

The Pet Wellness Center off Dove Valley in Phoenix is nothing short of extraordinary, and Dr…read more Stinnett is an absolute gem. We've known for years how wonderful this place is, they've cared for several of our dogs over time, but this visit was especially meaningful and unforgettable. We brought in our 15-year-old, three-legged, amazing boy Jake after one of the scariest mornings we've ever experienced. He woke up unable to walk, unable to see, and in severe pain. He had also experienced a seizure earlier, and given his age and sudden decline, we were truly afraid this might be the day we had to say goodbye. Dr. Stinnett took the time to give Jake a thorough, thoughtful exam, ran blood work, and, most importantly, treated him with compassion, confidence, and care. She knew, even when we were unsure, that this was not Jake's time. While the exact cause of his episode wasn't fully clear, Dr. Stinnett was confident that Jake still had good life ahead of him and she was absolutely right. Just four days later, Jake was back to his normal self. Seeing him walking, seeing, and acting like our happy boy again felt nothing short of miraculous. The entire team at The Pet Wellness Center truly cares for your pets as if they were their own family. That kind of genuine compassion is rare, and it means everything when you're facing one of the hardest moments as a pet parent. We highly--HIGHLY--recommend The Pet Wellness Center and Dr. Stinnett. You will immediately see that this is a special place filled with people who truly love what they do. Thank you, Dr. Stinnett and the entire staff, for giving us more time with our beloved Jake. We will be forever grateful.

I took my senior pup to establish care at this vet since we live very close and I also wanted them…read moreto check a small mass that he has growing on his head. The doctor was very nice and recommended not doing a biopsy but to just remove the mass at the same time as a dental cleaning under anesthesia. The appointment was very quick and they did the other quick normal checks (temperature, asked about diet, etc). This appointment cost $89! That is the most I've ever paid for a check up at a vet in this state and two other states I've lived in. The doctor said they would give me a quote for the dental cleaning and the mass removal and the vet tech said he would get that to me by end the of the day or by the end of the week (this was on a Monday). Next Tuesday rolled around and I still had not heard from them so I called in the morning and they apologized and said they would send the quote. I received the quote that evening, but the quote was only for the mass removal at $1874.00 - $2332.57. I asked to know if this included the dental cleaning. It's now Thursday, almost two weeks after the initial appointment and the person responding to the email said it was only for the mass removal but that the tech could write me a quote for dental cleaning if I want. They also said they noticed a double charge on the quote so the mass removal quote is actually $1404 - $1862. I should mention that the mass is smaller than the size of a dime on a 13 pound pup. I was dumbfounded that they were asking if I wanted a dental cleaning quote as I had already discussed that with the vet and the tech that they would quote me for both. In this timeframe, I was able to get two quotes from other vets and the total quote from these other places (dental and mass removal) were cheaper than the quote for just the mass removal at The Pet Wellness Center. Needless to say, we will be going elsewhere - doing the bloodwork, dental cleaning, and mass removal at a quote of less than $1000! Updating to say I paid $513 for everything (dental cleaning, mass removal, bloodwork, pain meds, etc.) somewhere else. I highly recommend not wasting your time and money and doing the research to find somewhere else to go. The Humane Society does dental cleanings at low-cost as well as many other vets with great reviews in the valley.

Milo had the best boarding experience here! The team is very helpful and will answer any questions…read moreor concerns you have right away. I got updates and pictures of Milo every day. Cannot recommend them enough for any pet care needs. Thank you Amber & Pawfect Pet

Amazing pet sitting services! I have been using them for a few years now, and they are consistently…read morereliable, dependable, and responsive. Sunny takes great care of my two cats, going above and beyond to engage them, always playing with their favorite toys. It's clear she loves animals, and I know my fur babies are safe when they are in her care. I highly recommend Pawfect.

We have been taking all of our dogs to Dr. Weikhorst for more than 10 years. He is a very…read morecompassionate doctor and a pleasure to work with. We recommend his services to everyone.

Dr. Wiekhorst and associates have done exceptionally well for me and my precious animals. He came…read morein on Thanksgiving day to get me an emergency prescription. When I'm there he makes me feel like I'm a personal friend of his and I know he really cares about my animals. I know he'll do the same for you.

We've been bringing our dog to Desert Hills Animal Clinic for years now, and they've been…read moreconsistently amazing. Our pup has Valley Fever and has been on medication for a couple of years, and the team here has made the whole process so much easier. They're always on top of her care--whether it's a reminder about upcoming vaccinations or when it's time for a blood check, they make sure nothing slips through the cracks. Dr. Green is especially wonderful--so knowledgeable and kind. She really takes the time to explain things and answer all our questions, which we really appreciate. You can tell she genuinely cares about her patients. We trust the entire team here and are grateful to have such a reliable and compassionate place for our dog's care.

They have been my vet for many many years, due to personal issues going in my life. I have not had…read moremy pets to them for a few years and I'm in the process of trying to reset up catch up visits for all of my pets. I trust Dr. Kaufman 100%

I had gone weeks before to check this place out because my senior pup was in the last stages of his…read morelife. They gave me great info and a vet that was 24/7 care. Not long after checking them out my pup told me it was time and we went immediately to them on a Friday morning when they opened. They had the perfect room for him. It was the corner one with the big window. My pup loved being outside and it was the perfect spot for him, he stared outside the window into nature. They gave us a whole cart of treats to give to him and the doctor and staff was so kind and compassionate. The staff from the very first time we walked in to the time I was called to pick his ashes up was absolutely amazing. It was the only time they truly saw him and it felt like they had cared for him so many times before. I couldn't of ask for a better place and staff to have my dog cared for. They were so kind to us and even complimented on how good he was but that was his demeanor, he was always kind and sweet. Thank you Scottsdale animal Hospital! You made a tough experience easy and smooth and made us feel welcomed.

They are just amazing. They got our pittie in and right to a room with a vet tech showing up in…read moreless than three minutes. She was awesome. The vet came in next we discussed the options, he has arthritis and allergies. She let us know of an injection for arthritis we never knew existed. She really loves animals and out dog, who is a ham. We asked going forward if we could get a room immediately and they said yes and asked if we wanted one with an exit door, so our dogs do not have to go through the waiting room. We said yes. Again never asked that by any vet. You can pay right in the room, another win. We have another dog who needs to be looked at. I can tell you as someone who just moved here, we will use them 100% for all our dogs and their needs! Added bonus we are able to schedule with the same vet going forward, which is great because they get to know your pet and their personality.