Absolutely the best of the best! She's affordable as ever and makes it so easy! Not to mention her,…read moreand her staff are beyond polite! Can't recommend her enough! She's the best! Thank you!! Made tax season non stressful!

Joyce's tax preparation service may be the best I've ever experience. She is quick to schedule,…read moreaccurate and a pleasure to deal with. Her fees can't be beat. Will definitely be returning.

I keep asking them for a specific completed form that was left out of my folder the last two yearly…read morevisits. I am not sure why it was not included but I need it to finalize my return for this filing. I have reached out to Timothy. He has assured me he will give them to me. I started contact over a month ago and I still have not receive. ???

Timothy Bass has retired. If you need help with income tax preparation please call me…read more724-602-7120. I'm accepting his clients for 2023.

Absolutely rude and unprofessional. Find anyone else. Refused to quote me for car and home…read moreinsurance. Total joke. I think a teenager runs this agency

Dru is on point when it comes to and the phone and has great service. Would recommendread more

Jeff and his staff are knowledgeable, friendly, and always ready to help the customer find the best…read morecoverage at the best price. Specialty Insurance Agency has saved us thousands of dollars over the years.

Not long ago I was purchasing a vehicle whenI I arrived at the notary I realized I had forgotten my…read moreinsurance card. One phone call to the agency and within minutes it was faxed straight to the notary. They're very friendly and knowledgeable.

Courteous and efficient service. The objective was achieved with one short phone call!read more

Jill has been my agent for the past 10 years. She handles my home, auto, business and workman's…read morecomp insurance. She and her staff have been a pleasure to work with. I just had my first claim with her and she handled it promptly, and easily. Thanks for all that you do for me. Gary

Such great customer service.. and Pam is so thorough! I have home.. auto .. and life with her, and…read morehave been a customer for 8 years, great all the way around.

Avoid this office!!!! George, the phone answerer and front desk guy for Pam, doesn't take critical…read morefeedback well and you will be punished for it. Let me explain. I had this insurance office for seven years on my home and autos. During this time, my teenager got a license and I dropped by the office to get her added. George was friendly and told me a phone call would have sufficed. He took a photo copy and congratulated my daughter. A week later I got a phone call from George asking if my daughter's license was an under 21 or over 21 years of age license. I called George back and reminded him that he had taken a photo copy of it. I admit, there may have been some frustration in my tone. He got nasty back and gave me negative attitude!!! I talked to Pam and let her know about his unacceptable tone and words. She apologized and said George had been to a funeral that morning. I said that is definitely sad and suggested that if he can't conduct himself in a professional manner, he should have stayed home that day. A year later, I called the office and George answered the phone. I told him that I had sold my home and gave him the closing date and gave my new address out of state. He hung up on me. I called back and asked to speak to Pam - the office agent. George said she wasn't there and would give her the message. I told George it was rude and unprofessional to hang up on someone. His attitude was smug. I NEVER DID GET A PHONE CALL FROM PAM. I take that to mean she either didn't get the message or doesn't care to hear feedback about George. I called the 800 office and got Pam's regional office manager number. I let them know my experience. 6 months later - I get a bill for home owners insurance for a home I no longer own. My husband called 1-800 and thought they took care of it. Now it is 15 months since I have owned a home in NE Ohio. I got another bill. This time I go into my local town American Family office. Yes, my account is still active and showing that I owe money!!!! They call Pam's office. No answer. They call Pam's regional manager. He says that the Pam Waldo office is a known problem office. No surprise!!!!!!! It has been 15 months since I have been an American Family customer. I find out that I am owed approximately $1400.00 in refund. Guess where they sent it? To the address that I haven't owned for more than a year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pam, your customer service expectations from your employee is extremely lax. You are possibly not getting phone messages. George holds a grudge and is treating YOUR customers disrespectfully. You are not taking care of business if customers sell homes and are still being billed. Keeping a refund from a customer is completely unacceptable. Do not use this office!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Spartan Insurance Solutions is very accomodating and extremely east to work with. I have never had…read morea problem with them. They always treat me as their priortiy and never fails to accomodate my needs. The service is impeccable! All of my questions were answered in a timely manner and I received all of the information I was looking for. I would highly reccomend them for any of your insurance needs!