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    Cofresi Beach Hotel

    3.0 (1 review)
    ModerateHotels

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    16 years ago

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    La Concha Resort, Puerto Rico, Autograph Collection - View of the city at night from outside the room door

    La Concha Resort, Puerto Rico, Autograph Collection

    (823 reviews)

    $$$

    This is a Marriott hotel right on the beach in San Juan. There is a high resort fee but which beach…read morehotel doesn't these days. The hotel is lovely! There is plenty of seating places. I had to work in the lobby while they cleaned our room and the high tables made working easier. There is a fragrance in the lobby that irritates my allergies though. Front desk: service is hit or miss depending on who is working the front desk but all employees are professional. Arrival: we came by Uber and the staff is outside the car door ready to assist with luggage and whatever else you might have that needs to be unloaded. Bar: we received some drink vouchers. We ordered the free drink with passion fruit. Our bartender was a young man with curly hair and he made a great drink! Room: sleep quality is very good to excellent!! The hotel is always hopping and we were able to have a good night sleep. Only during our second night, did I briefly hear a neighbor slam a door, but other than that nothing. The door is very comfortable and large with plenty of seating and a nice balcony to see the ocean. We were here on work so not having a desk made work challenging but the coach really helped with the large table. It worked perfect! Mini fridge, safe, and nice Nespresso coffee machine. The room is surface clean meaning it appears clean, but if you wear white socks, they will turn black. A/C: there are some quirky setting on the A/C. If you don't put it on recirculate, the room will get hot at night. WIFI: It is hit and miss. Day 1 i had to use my phone as a hotspot to connect to a work call. Day 2 the WIFI was strong for my conference calls. Front room: nice large coach with separate TV but the window was weird and not very private but the extra sliding door helped. Bathroom: excellent lightening and vent fan in the bathroom. Very spacious. Room service: Make sure to put the sign on your door or room service can take a very long time to get to your room. After breakfast I put out the sign and I was serviced quickly within 2 hours. The first day I forgot to put out the sign and the room was not serviced until after 5pm. Pools: there is a nice pool and beach access.

    Overview: I rounded up to five stars, but in reality La Concha should receive 4.5 stars. Great…read morestaff, nice rooms, but some details need improving including housekeeping and WiFi. Review is based on a four night stay. Overall, I recommend La Concha. It's a Marriott affiliate with some personality and class. Arrival: Arrived by Uber. Helpful doormen and luggage attendants. Check in: Overall good check in process. Marriott status acknowledged with a serious room upgrade to a suite. Room was not yet ready, and the receptionist gave us some free drink vouchers for the bar. Room (954): A spacious sweet. Living room included a colossal sectional, large TV, dresser, and breakfast table. The living room also included a Nespresso machine and a mini-refrigerator. Bedroom included a king bed with a bench and nightstands. One negative about this suite: lack of a desk. I was on business, and working from the sofa sectional got old fast. Bathroom: Excellent lighting. Spacious and clean shower. Bed: Decent but not great mattress. Sleep quality: Above average Patio: Nice patio with two chairs and a small table; really enjoyed drinking coffee on the patio watching the surf. WiFi: WiFi when it worked was generally fast. But I missed a video conference due to poor connectivity the day before we left. Housekeeping: Overall housekeeping was good, but the floors were not thoroughly cleaned before our arrival or during our stay. Pools and beach: Multiple pools to lounge by. Great poolside food and drink service. Nice beach (but it can be dangerous to swim at times) with typical seaweed issues. Staff: All of the hotel staff we encountered were friendly and helpful. Great staff overall! Value: Overall good value Overall common area cleanliness: Excellent Misc Tips: (1) There are many decent restaurants within walking distance. (2) There's a large grocery store called SuperMax about 1 mile away. It's worth the Uber fare to stock up on everything from alcohol to snacks (including gifts to take home, such as Puerto Rican coffee for $2.95 / 8 ounce pack

    Aqua Marina Beach Club - Pool bar

    Aqua Marina Beach Club

    (24 reviews)

    Literally, everything but the location could improve. There wasn't a single day some significant…read moreavoidable disaster didn't happen. Moldy coffee grounds in the room coffee pot, Locked out of my room because "the manager wasn't working," got walked in on by staff while I was naked in bed.. no knock, nothing, room was contaminated with fiberglass from the deteriorating fiberglass bed protector, needed to switch rooms, room I moved to had electrical problems, couldn't get out of my booking, the water went out, but they didn't notify anyone. They knew, but thought it was a nice surprise to come home to and discover for yourself...It was generally difficult to find anyone to help, whoever is manning the front desk has many other things to do... so they have to be tracked down. And even when you eventually do, they have to find another person who might be able to help. Which could take hours (and usually does.) I've literally never had a worse trip. I've stayed at many $10- $4/night hotels, and I'd trade any one of them for this one. (Except the one with bed bugs.) For the price, I thought it would be amazing. But it was only amazingly bad. Last month, I stayed at a Westin for the same exact amount, and had the polar opposite experience. Hands down, this was the worst value for money I've ever experienced.

    The rooms are nice with good space, a comfortable bed, and a nice bathroom. The location is a plus…read more-- steps from the beach with a restaurant nearby. The majority of the staff is very nice. However, the hotel was understaffed and empty during our stay. For two to three days, my guest and I had to share a single dirty bath towel. We requested room cleaning and additional towels, a few times. There were other non ideal situations and when we raised concerns, they were often minimized. The pool bar was also not very well maintained or staffed. Overall, it was ok for a last-minute booking, but for the price, I think you could get more value at nearby properties.

    Cofresi Beach Hotel - hotels - Updated September 2026

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