Great Doctor and Friend that really cares for his patients! I would give him a 10! He's very…read morecompassionate and also down to earth friendly!

Love Dr. Calvert. However, I have had a terrible experience with the office and their ability to…read moreA) answer the phones and B)engage me in a professional and courteous fashion. I hope I can get this resolved so that I can actually see Dr. Calvert again soon. In particular, I spoke with an individual named "Matrix" who was the rudest person on the phone I think I've ever spoken with. This conversation followed 3 calls in a row previously in rapid succession where I called, waited, and got hung up on after waiting in the call queue.

In January I visited a doctor (in Dallas)that I found on ZocDoc. The doctor ordered x-rays and…read moreblood work but never followed up with me on the results. Even after two calls to her office I did not hear back and thus decided to request my chart and find a new doctor. Dr. Burke was the doctor I found but when I called the practice she wasn't taking new patients. Louanne recommended seeing Dr. Sorolla-Olympia. Omg I am so glad I took the recommendation! There are no words to truly describe how pleased I was with my visit. I brought my x-ray reading and lab reports with me to the appointment. Dr. Sorolla-Olympia took the time to go over the results with me in great detail. She sat with me and outlined a plan of care that was both informative and clear to understand. I was also impressed that she let me know what her plan b & c were if plan a did not work. I have certainly found my doctor. The office is clean, comfortable and inviting. The women at the front desk Jena, and Louanne are quite friendly and greet you with a smile. Dr. Sorolla's nurse Renee was also pleasant. IF YOU ARE LOOKING FOR A PCP/INTERNIST PLEASE CHECK OUT DR. MARICELLE SOROLLA-OLYMPIA YOU WILL NOT BE DISAPPOINTED!

I've been a patient for a few years now and have seen both Anna Burke and Raymond. First of all,…read morethe staff is very rude, and they do not care about their patients. Second of all, these physicians will do everything they can to get money out of you. That being said, I was going to this office (for around 2-3 years) with the intention of getting my thyroid diagnosed/under control. After multiple blood tests, scans, and referrals to a specialist (mind you the "specialist" they sent me to just told me I was allergic to gluten and sent me on my way) they told me I was fine. I felt like I was being dramatic because I did not FEEL fine, but they insisted that I was okay. Cool, great, moving on. Fast forward to the last few months where I have been having more severe symptoms. Of course I start worrying, and decide to FINALLY get a second opinion because something didn't feel right. And bam, they diagnosed me FIRST try with Hashimotos Autoimmune Disease...The pure anger I had felt was unexplainable. This staff does not know what they're doing, and they will run you around in circles just so they can make money. DO NOT COME HERE!

This is my doc for over a year. He does the normal Exam and…read morethen does what most don't. He makes eye contact and talks to you about how it is going in your life and concerns. That's really important as we have one body and a good doc is like a mechanic for the body keeps you running as long as possible with minimal issues. He is proactive and will tell you if you need to change your diet a bit , keep an eye for changes on a mole etc. If patience is a virtue and I firmly believe that it is Dr Simms has it in spades.

I cant rate the doctor as they have AI answering phone, after exasperating conversation, getting…read morenowhere, the dummy AI transferred me to someone who just hangs the phone up. Not one human to speak to or make an appointment. What a joke. Im in in need of a doçtor, not a mechanical experiment. I. Would. Give a minus star.

Moving to Texas was easy, finding good doctors and other professionals hasn't been so easy...until…read morenow. We tried "Wise" doctors and "Texas Health" doctors, but were very disappointed with their lackluster and lack of care. They care more about money than you as a patient! So we thought we'd try Baylor Scott and White because our chiropractor specifically highly recommended Dr Beau Ellenbecker to us. We could not be more pleased with Dr Ellenbecker!!! He is down to earth and very knowledgeable! His breadth of expertise in all areas of medicine are incredible and his bedside manner is calm and reassuring! Their website is so easy to check on results, make appointments and even chat with Dr Ellenbecker. And Dr Ellenbecker, or one of his staff are very quick to reply to any questions or concerns. Most of all, Dr Ellenbecker is so nice and down to earth. He is incredibly knowledgeable and takes the time to explain all my questions and concerns. His polite and calming bedside manner is such a relief compared to other doctors who are more concerned with the bottom line, rather than their own patients care and concern. If you want a compassionate, caring and knowledgeable doctor...Dr Ellenbecker is the best!

Wow, awful....I had an appointment for 2pm, I came at 2:13 because of traffic that was unexpected…read more The awful male associate at the front desk said they won't see me because "we were 13minutes late". I have NEVER had a place deny me because I was late. The rude guy continued to say I could be seen at 4pm by their nurse but I said no thanks. He AlSO said "Maybe if I came in at 2pm they could squeeze me in." what do you mean 'squeeze me in' my appointment was at 2!!! I called back to complain and he said "we are not a walk in clinc we are appointment only and you have to be on time." I said so you're telling me everyone is always exactally on time to an appointment? That is a lie. Don't go here, awful just awful.Rude and mean. I reported it to Baylor Corporate. Should be hearing back soon. Will avoid Baylor until then.

Dr. Mastrogiovanni is a friend of my parents but she has also been my doctor for about 5 years. She…read moreis a very kind and genuine person. She always makes you feel extremely comfortable and well taken care of. Dr. Katie always does her job thoroughly and makes sure that if you have a problem or health situation, she takes care of it before you leave her office. Not only is she an amazing doctor but she has a great office staff that is always there to help and more than willing to sit on the phone with you to make sure all your questions, comments, needs, and requests get taken care of. I don't honestly think you could find a better person to take care of your health. She is a mom as well, so she understands the needs of small children and families. I highly recommend Dr. Katie to anyone looking for a family care doctor in the plano area!

Dr. Katie Mastrogiovanni is the best doctor, ever! She came highly recommended from 2 different…read morefriends. Dr. Katie is very friendly and caring, but when anything is wrong, she takes it very seriously and does her best to figure out what is wrong and keeps working on it until you're all better. I've recently moved to California, but I even went home to see Dr Katie when it was time for my annual check-up.

I have been a patient for 2 years and plan to remain . The staff are always friendly and helpful…read moreand they are a reflection of Dr Sakovich's approach . He answers my questions and helps with any issues. I'm able to make appointments in a timely manner . The waiting time is reasonable and the one time it was longer than usual he was delivering a baby! The staff kept us informed . You will always feel welcome.

Dr Sakovich is the best OB/GYN doctor I have ever been to. He's been my doctor for over 25 years…read moreand he will continue to be my doctor. He is always professional, friendly and great attitude. His staff is great too. I would recommend Dr. Sakovich to any family and friends.

Dr Shakouri is very patient…read more He explains everything and really listens even if you complain. I've been seeing him for 10 or so years and I just love his beside manner.

Awful experiences. Each time, I have to follow up myself to…read moreensure I get the care I need. During visits, Dr. Leon seems SO busy or over booked (or just does not care), doesn't know which pt he is seeing, who I am or why I am there. He does not take time to get to know you or educate you at all. For example, during my very first visit with Dr. Leon, he asked if I have "any pertinent family history" - the average person may not know what that means OR what is considered pertinent. My patch test came back posistive for items, including nickel. He asked if I eat a lot of canned food to which I replied "not really, well we have been eating a lot of tuna lately". He did not acknowledge that reply and moved onto his next question. Should I be avoiding tuna or other canned foods??? I guess I will never know. He asked many questions like this to which I replied yes, and he just moved onto the next question with no education or guidance. I asked him the best way to know if I am allergic to a products ingredient if that item was not included in the patch test, to which he replied very odd - giving me a non answer and just telling me to scan my products in the allergy app. Ok, well if we dont test for X, the app will say I am not allergic to X - so that does not help me. I asked him about 3 different, nice ways to which he replied "This is the gold standard and we do patch testing multiple times per week". Again, a non answer and he seemed almost offended that I would ask how I know if I am allergic to something or not that we do not test for. It was super weird so I dropped it. During my follow up with him, he walked into the room and asked ME to remind HIM what my "chief complaint is" bc he didn't take 30 sec to review my chart first. We were in the middle of talking, and after a few min he opens the laptop and says "Anne right?" as though he didn't know WHICH pt I was for sure and had to double check. At my follow up, I had to remind them I was also there for a nasal scope. Dr. Leon was supposed to send a medication to my pharmacy after my appt, that same day and did not. I had to follow up the next day to ask them to send it. Appts are very long, I am often put in a room and wait 45 min or more to be seen. I was also told I needed a sinus CT scan but they could not see me for 5 weeks! Insane. I explained I cannot wait that long and asked to be fit in that week, or send the order to an outside facility, so they did fit me in. I went in this week, Thurs 8/13 for the in office CT scan and waited in the lobby for 30 min. The front desk went to check on my wait time, and when she came back, I heard her tell her coworker that the main guy who does the scan was out that day and the girl covering was not monitoring the CT scan schedule. Great. I was told Dr. Leon would call me with the CT scan results (he reads them in the office), I was given option to wait for him to come talk to me about results in person that day while I was there or a phone call and chose a call because I needed to get back to work. It was implied and understood by me that he would call the same day, this was Thursday. Of course, he did not call me with the results. I sent a msg on the patient portal Thurs 8/13 evening asking them to call me Friday before the weekend as my symptoms were very uncomfortable and I am hoping to know results/treatment plan/meds etc before the weekend. At this point, it's been several weeks since I started coming here and we've tried two diff meds that have not helped. I still did not get a call before they closed Friday 8/14 for the weekend. Do not expect any bedside manner, education, answer to your questions, or prompt care here. I plan to follow up again next week on the scan results and I have already scheduled with a new doctor/office to transfer my care

Dr. Jafri is wonderful! I genuinely wish she was a pcp because I would 100% want her as my regular…read morecare doctor. She's incredibly insightful and understanding. I've struggled finding doctors that listen and she was on it from the moment the conversation started. She gave me referrals and a game plan on how to seek long term treatment.

Still a great place. Caring, funny, professional but friendly, was there yesterday the 12th…read moreSeptember. Dr Ruiz is the best and the entire team was amazing. I had a wound that needed care. It's so much better today.