I am triying to keep this short and to the point, as I have spent enough of my time recovering from…read moreDr. Robbins. In August, I paid him to preform an abdominoplasty. Which lead to multiple visits. This included stitches, cauterization and two more times under his knife and 6 courses of antibiotics. Treatment during surgery was as barbaric as it could have gotten. I could FEEL him cutting my insides. Had to actually yell at him to stop touching me and numb me. His response "I don't know why this is hurting" this was also a response while getting stiches while I was crying. While under his care I recived Pseudomonas Aeruginosa and Ecoli. Resulting in an open wound. Overall I felt unseen, unheard and frankly abused.

I have had multiple procedures completed by Dr. Robbins. He and his staff are absolutely wonderful…read more I could call in and get an appointment with him same-day because they truly care about their patients. I chose him based on his experience and knowledge and I am thrilled with my decision. I would give him more than 5 stars if I could. Dr. Robbins is hands down the best plastic surgeon in the Des Moines area.

Dr Maurice is a wonderful and caring doctor. He is very meticulous and is amazingly good at what he…read moredoes. I am so happy that my friend recommended him. I would highly recommend him to anyone looking for a plastic surgeon.

From the owner: Dr. Maurice specializes in all areas of plastic, cosmetic and craniofacial surgery…read more Combining artistry with innovation, exhibiting meticulous attention to detail, and showing genuine care and interest in his patients, Dr. Maurice has become one of the most trusted plastic surgeons in Des Moines.

I went to see David for a consult and he spent quality time with me and answered all my questions…read more He was very through and I also had another consult with his team and they gave me great recommendations for skincare.

From the owner: Dr. Robbins is Iowa's ONLY quadruple board certified plastic surgeon. Dr. Robbins believes not only…read moreexperience but education are important for a successful medical practice. He is board certified by: -The American Board of Plastic Surgery -The American Board of Facial Plastic and Reconstructive Surgery -The American Board of Cosmetic Surgery -The American Board of Laser Surgery

Great results!! I went in to have my implants removed after breast reconstruction. The implants…read morewere painful and looked bad. Dr C and his staff are amazing, He carefully explained my options and then did a beautiful job. The scars are minimal and no nerve pain at all. They took my concerns seriously and couldn't have been better before, during and after surgery!! I highly recommend Dr C for Reconstruction after Mastectomy. At least go for a consultation regardless who does your mastectomy, it makes a difference when it comes to your reconstruction!

Two stars because the service itself was fine but I will not be returning. Horrible communication &…read moretreated like just another customer. A mixup on their end wasted a large chunk of money and they couldn't be bothered to correct it. The esthetician told me to wait "at least a month" to come back in and use the rest of my filler (even though I stated multiple times that I was fine doing it all in that appointment) & insisted she would have it waiting for me. I waited and made an appointment a little over a month later. She let me make the appointment, came to the waiting room that afternoon and told me that whoops, she had thrown it out. They offered nothing in return. Wasted my time and money and then had the nerve to tell me to just "watch for another special". I don't need a special- I need you to honor what I paid for originally or CALL me to ask me to come in before throwing out what I paid for. At the very least, call me and tell me not to come in! Very unimpressed with the lack of communication and professionalism.

We've had ups and downs, overall ups. As with ALL medical care, staying engaged and following up is…read morea must. Use the portal for requests and tracking. Question everything, get second opinions when you're not comfortable with the treatment, and don't hesitate to call patient care management for assistance and support.

Avoid this clinic at all costs…read more From the moment I walked in, it was clear that patient care is not a priority here. The receptionist was shockingly rude, dismissive, and completely unhelpful. She acted like answering basic questions was an inconvenience and moved at an unreasonably slow pace despite the office being completely empty. An empty waiting room should have been a red flag--and after reading other reviews, it's obvious this place has a pattern of poor service. This was not a one-off bad day; it's how they operate. To make matters worse, they seem more focused on overcharging than actually helping patients. There was little to no effort to work with insurance, which feels intentional and predatory. If you value your time, money, and basic respect, go anywhere else. This clinic does not deserve your business.

I went to a different DoctorNow location, but they lost my appointment. Desperate to get a…read morepre-surgery physical done before it was too late, I contacted this location for help. The girl at the front desk initially said it couldn't be done because these tests take time. While she wasn't wrong, I explained my situation and begged for an exception since I had a flight the next morning. She told me to rush over but rudely added that it was my responsibility in the future, then hung up on me. Despite her attitude, I was grateful she agreed to help. However, after arriving, paying the deductible I was told in the doctors office they wouldn't do what they promised. They knowingly had me speed to their location during a fog advisory (check the dates!) just to waste my time. To make matters worse, the receptionist hung up on me several times, and her rude, dismissive behavior was appalling. Her friend at the desk wasn't any better. By the time I left, I was shaking with frustration. Later, the doctor called me personally and was nothing but kind, understanding, and professional. It's a shame such a great doctor is overshadowed by an incompetent and disrespectful front desk staff. Their behavior was unacceptable and completely unprofessional. The doctor deserves better support, and patients deserve better treatment. The front desk staff should be held accountable or replaced.