I am extremely disappointed with our experience at this daycare and would not recommend it to other…read morefamilies.
My three-year-old son experienced repeated hurtful comments from another child, including being called "dirty," being told he was not liked, and even being told to "die in the water." As the only Black child in his classroom, these comments were especially concerning to us. What is heartbreaking is the lasting emotional impact this has had on him. Even now, during bath time, he feels the need to tell us that he is clean and not dirty. No three-year-old should be carrying that kind of emotional distress.
Despite bringing these serious concerns to the director's attention, there was no meaningful follow-up, no response to my emails, and no communication about what was being done to address the situation. I ultimately had to approach the other child's parents myself. The lack of accountability, urgency, and concern from the administration was incredibly disappointing.
Unfortunately, my concerns go beyond this incident. On several occasions during pickup, I have witnessed teachers raising their voices and speaking harshly to young children. Most recently, I arrived to find my son crying and visibly upset while a teacher stood in front of him. Rather than showing compassion or explaining how she had tried to help him, the teacher proceeded to complain about him in an unnecessarily confrontational manner, describing how she had gone back and forth arguing with a three-year-old over playing with wood chips.
I understand that toddlers can be challenging and need boundaries, but early childhood educators should know how to redirect behavior with patience, kindness, and age-appropriate guidance. Raising your voice and engaging in power struggles with toddlers is not the approach I expect from professionals entrusted with caring for young children.
What disappoints me most is the overall lack of leadership, communication, and accountability. As parents, we trust these individuals with our most precious responsibility: our children. We should never have to wonder whether our children are being treated with kindness or whether serious concerns will simply be brushed aside.
We have made the decision to withdraw our son immediately because we no longer feel confident that this is a safe, supportive, and nurturing environment for him.
I sincerely hope the director and ownership take these concerns seriously and make meaningful changes. No child deserves to feel unwanted, humiliated, or afraid at daycare, and no parent should have to fight this hard just to have their concerns acknowledged.