Challenger Learning Center makes learning science, technology, engineering and math... FUN!…read moreMy experience is that children have a difficult time connecting some of these "boring" school subjects to real life. Well, Challenger does a FANTASTIC job of connecting those subjects to a space mission. Mission leaders and the entire staff are engaging and do a great job in making science come alive to not only educate young minds but inspire young minds! I continue to sponsor missions at area schools and the teachers LOVE it!

I had a similar experience with the rude business manager when I called to inquire about the…read moreadvertised scouting events. She continually shut !e down and interrupted me with each question I had regarding a visit. Basically I was told that there were no options for me at amy time any day of the week. Hopefully this person or management changes so the general public can use this facility !more than the 2 days a year for their only open houses.

My son was accepted and received services a few times and he was happy and excited to go(he had…read morebeen 3 times) & the moment another child applied and it provided them more money, they stopped my son's services abruptly and told me I had to wait until they got more staff. Very unfortunate and sad to do children this way for an extra dollar but that's the world we live in. Money rules everything. Don't even bother trying to reason with them, ask questions, or have a real conversation. The people who answer the phone will get defensive and combative instead of just apologizing and saying they're doing their best -- even if they're not. I would've respected that way more than them arguing with me over something someone else told me. Especially when they weren't even there to hear it, yet still tried to defend it. People tend to want to protect their own rather than be upfront about what's right and what's wrong.

This was really a unique experience. I thought this would be great because they have two sensory…read moregyms. My kid needs all the input. It's new so they had quick enrollment. A red flag should have went up when the owner said all of her clients had Medicaid for insurance. This should have let me know to manage my expectations significantly. I will give a disclaimer that I did start enrollment with more established ABA centers with private insurance so I have an awareness of what it should look like. The intake is completely informal and all on paper. If you do not have insurance they have a grant for private insurance. Which is great! They have an app where the rbt should communicate what is happening with your child. The first day was 9-1 and he had a great day. I wish he would have stayed with this therapist because she was awesome. She communicated if ate went to the potty and sent videos. The second day we returned and he was assigned one therapist and then I later received messages from a new therapist. I think it would have helped if they informed me we were getting a permanent assignment. They claimed because I dropped him off 5 minutes early is why I wasn't aware. Early drop off is not discouraged it's encouraged to be on time. In hindsight I should have known the day would be off because when I met with the therapist I was going to let her know things to look out for and she quickly dismissed me and said mI was briefed on him already. (This should have told me then girl run)!!! The process was not transparent at all. When something can't be made clear to me It's another red flag! They don't let you know who sits with your child at lunch. How many staff is with your child for the day? The first week is pairing, what does that actually look like? My son was given an iPad to play with on day 2 . In past situations the bcba needs to do a report for insurance and should assess your child's skills. That is the first step. There was no communication that states welcome your start date is this day. In fact the manager Jasmine told me at least two different dates. She also had a horrible attitude and speaks to the parents as if they are garbage. I had to ask hey when is Luke enrolling what is his status? I brought simple cupcakes to celebrate his birthday. They were sitting on a table all day and the staff didn't know they were for him. I don't know if they even knew who my son was. I made lunch for him the clueless therapist didn't even know he had a lunch for that day. I spoke to the manager Jasmine and she is completely oblivious to any accountability on just keeping parents informed and the basic training of the rbt's. When you come into the building they don't say hello they just scream into a walkie drop off pick up. There are currently 32 kids. They just seem overwhelmed. The rbt claimed because my child was screaming she gave him an iPad. Most children with asd have tantrums and meltdowns. She is supposed to help manage this. I don't think the owner really cares she just wants the grant money cause she is going on leave. It is really disorganized. I'm wondering if it's more her staff and not the owner. If you're absolutely desperate and have no options this may work for you. If you are actually an informed and educated parent that cares about what happens to your child that is probably non verbal this isn't the place. I just found them to be really unprofessional overall. They don't give a damn. It's a shame because our kids have so many needs it really needs to run like a well oiled machine not just thrown together.