"We will arrive between 12:01am and 11:59pm on Thurs, 22 April. Please plan to be in during this…read moreallotted time." Seriously? You want me to stay in? On a work day? For 24-HOURS? Maybe I wouldn't be as put off if you hadn't made me do this 4 times during the internet set up process. But having me stay home from work on four different occasions (one of which you didn't even show up for) only to come in, break a vase, and drill a hole in my exterior wall without asking (umm, sorry landlords!) is simply unacceptable. My wall was like a virgin... drilled for the very first time. And you didn't even ask. I don't care how fast your internets are, that's just not cool.

I love Virgin Broadband! They offer an "XXL" service which is "up to" 50 megs speed…read more We check the speed quite often and it's almost always 50 megs when hardwired and about 35-40 on wifi. It's amazingly fast! We can download and stream with no problem at all. It's such a pleasure. I have to mention, the salespeople that take your order on the phone are not the brightest of the bunch. Our apartment wasn't wired for Virgin's fiber optic network, but we were in a wired neighborhood. It took a few weeks to get them to understand that point. But we ultimately managed to get a guy out here to do the wiring, and he was quite competent. Since then it's been wonderful. Great stuff.

After many years having a nightmare with Virgin Media who might offer the best speeds in the…read morecountry but they have the reliability of an estranged father, I decided to give a chance to BT down to them being one of the major players in the UK Broadband market - I use my broadband a lot which is why I need top speeds which are reliable, sadly some of their best speeds were not available in my area and even more confusing I was told by online sales that their best speed package would cost more but would offer no benefit to me (It wasn't possible to get the higher end of the speeds promised in that deal), for me it makes no sense - then why is it letting me purchase it with nothing stopping me otherwise? As well as broadband BT offer many other services in the UK including - Mobile (The other big players in the telecommunications game including Sky and Virgin also offer this but BT's difference is that they also own the largest operator in the UK, EE, however, they do have their own branded network) - Television (Perhaps not as good as the big players Sky and Virgin) - Sport (Exclusive rights to UEFA matches in the United Kingdom - free with Virgin Media, chargeable to other customers) I ended up getting a deal which seemed quite good at £29.99 per month with a £60 cashback through a prepaid MasterCard for speeds estimated around 32-36 Mb/s which still isn't great but I thought with their two week cancellation period (see how it works, only end up paying your usage) which allows you to get out of contract in that time, I decided to give them a chance. I really don't understand the £9.99 delivery fee, considering an engineer is coming out the next day after the kit is received why can't he bring the equipment instead of charging me more for it to come separately the day before? I can't help but feel this is just a hidden installation charge so they can recoup some of the money back if you do decide to cancel within their two-week period which they allow you to cancel after the services are up and running. For the price, the promised speeds are pretty ridiculous especially how they did allow me to go through and buy a higher speed even though the online support did advise me that this wouldn't work - but they'd be willing to take more money? With BT being the largest telecommunications company in the country, you'd expect them to have great speeds anywhere especially where Virgin Media can deliver speeds over 6x as fast. I didn't have a good start with BT either - the annoying, repetitive emails once or twice a day about my engineer visit really got annoying after a while - I know when they are coming I booked it, I don't need multiple daily reminders via email and SMS - once is fair play, doing it, again and again, is just harassing and takes the piss. The customer support for customers really did decline after I signed up - not only was it difficult with them originally refusing to connect me onto online chat, meaning I had to contact them for a different issue as it only re-directed me to their useless help pages but I had an error changing my engineer appointment, eventually I was told that if it's under 24 hours you have to let the engineer come to your house and cancel it then and then phone them to rebook - surely this is bonkers as they're wasting an employee's time who could be working with another customer AND bothering a person after specifically not requesting a visit from an engineer at the previously agreed time? The engineer did text me on the day of my visit - which also happened to be alongside another half a dozen emails from BT - I mean, come on how many times do they have to tell me someone is coming? I tried to contact him to let him know not to turn up anyway - but he did and he didn't bother to read my text. Shame. BT then continued to phone, text and harass me until I decided on making a new appointment and in the end, I just decided to cancel my services before they had even begun - awful customer services with high pricing services which are nowhere near what competition can offer. 1*

Had limited Access for two months. BT lied to me for the 2…read moremonths then because they couldn't fix the problem they blamed me for the problem (even though it was their end) They also then put me on an automated block call so every time I phoned up using my number it would say (Your problem has been fixed, there is no problem with our end) and the call would end. They voided their own contract so I opt out after 2 months (but its 30 days) to then be lied too, begged and even threatened about being hit with bad credit if I leave (which I did) Since then BT have charged me more, passed my bills (which have added up since I have not been with them) to multiple debt collection agenises (when they are in the wrong) Harassing me on multiple occasions and even getting scam texts and calls from people claiming to be BT on a regular basis quoting my old details. They then (without telling me) slipped £25 x 4 reward cards instead of destroying the contract (without mentioning about the reward cards) and kept my bill rolling. I made it clear over 20 times that they voided the contract and I want out... but clearly BT are not the best in their game. 10m customers, they cannot please all I understand that, but when they mug a loyal customer... that is a joke.

Very happy with these guys!…read more This company provides a VPN service (Virtual Private Network) to hide your IP and your personal information while on the internet. I'd rather not have my info out floating around to who knows where so I signed up on a trial, and now use them for every internet connected computer in my company. I've had a few small issues with their service, as any VPN will have - it's the nature of the beast, especially here in Los Angeles, CA. one of the most "connected" cities in the world, but all have been dealt with fast and efficient. Their service is A+ bar none! I had a little issue with Outlook Express not being able to send or receive emails from my home computer - my ISP isn't very happy that I'm using a VPN, but it was worked out in a matter of a few emails. My email was responded to right away, with an answer to my question, not just the standard run around, I tried what they said might work and wha-la! I was up and running. And I received another email the next day just making sure that everything was still running A.O.K. and that I was happy and had no other issues. Now that's what customer service is! Thank you SO much! Here in Los Angeles we are very used to dealing with morons that have no idea what they are doing, just give you the run around until you give up, but of course charge you lots of money for their service. Is it really different in the U.K.? If so, I'm packing my bags! Between that and I have a big soft spot for British women with a posh accent... oh, my life could finally be complete! :) But "Hide My Ass", www.hidemyass.com is the best as far as I'm concerned. And their service is bar none - great people to work with! Thanks again! Michael G.

You can skip the first half of this web hosting review if you want to know how enthusiastic I am…read moreabout my current web hosting provider Linux Hosts Ltd. Let me start by saying that my review is 100% real, unbiased and objective. It's rather long so I hope you are willing and able to take some time. Maybe five minutes? I can prove that I'm a real customer of Linux Hosts Ltd. if Yelp would give me the possibility to add a screen shot of my web hosting account while being logged in, but I don't see any button that allows me to add a screen shot to this review. I have been a customer of Linux Hosts Inc. for several years. But first I would like to talk about my bad experiences with others. I started with my own domain name in 2003. It was NOT hosted by Linux Hosts Ltd. but by one of the world's largest web hosting providers. As a starter I didn't know much about web design, web hosting, programming and related skills. So I regularly contacted technical support about problems, some of them created by myself, some of them due to a problem caused by the provider. The support team was absolutely unable to assist me professionally and I often received irrelevant and unprofessional replies to my support tickets. Later I heard that the company outsourced its technical support to some low salary country. After I left the web hosting provider one year later, I had several other similar experiences with two other large web hosting companies. All of these companies rank high in Google and have a huge advertising budget. So they are easy to find which isn't good. I also discovered that they practice overselling. This means that they sell more web hosting packages than they actually have. It refers to the method of offering more bandwidth and web space than they have in order to attract as many new clients as possible, while assuming that most of these new customers will not use their maximum allocated web space and bandwidth. I think it was three years ago that I switched to Linux Hosts Ltd. The company belongs to its parent company LiquidNet Ltd headquartered in London UK. They own data centres in the UK, Australia, US and Sweden. The moment I switched to them all my problems were gone. I was in a completely different web hosting world. My new account was activated instantly after payment. Support always replies promptly to my support tickets and, if ever there is an issue, it's mostly resolved within minutes by very well trained, friendly, hardworking and knowledgeable people. The company has developed its own Control Panel which is easier to use than CPanel and it offers more options. There is nothing a customer can't do from within the Control Panel and most actions require nothing more than the click of a button. Up time is almost 100 percent and my sites load lightning fast in all browsers. In the beginning I never made backups of my sites. Twice I lost all my files and twice I was saved by this company because they make daily backups. A short time ago I discovered that, despite the fact that I have a cheap 4.19 per month shared business package, there are only 25 other account holders hosting their websites on the same web server as mine. This really was a pleasant surprise to me because I know that most providers put as many websites as they can on only one web server in order to save cost. Sometimes there are thousand of customers using the same server which decreases speed and increases the risk of being infected by a virus. Last but not least I also learned that my web hosting provider is very secure. At least once a month I receive their newsletter informing me that they added new security measures or upgraded existing implementations. My account, including 4 websites and blogs, was never compromised and probably never will. I can full heartedly recommend Linux Hosts Ltd. to any individual and business in need of a reliable web hosting provider.

Earlier this year I decided to launch a website for a project I am working on. I became bogged down…read morewith work and the time I was hoping to put into developing my site slowly disappeared. I reached out to the support team and their friendly support offer to put up a holding page for me free of charge. When I when to visit my domain I was surprised just how tasty and slick the holding page looked. I know its not a big deal but its often the little things that matters and when I needed them, they stepped up! This is what makes a fantastic service. Helpful, professional and a delight to do business with.

From the owner: JoomlaWired is a London-based hosting company that demonstrated foresight and industry leadership…read morewhen it became the UK's first limited company to specialise in Joomla related matters, following Joomla's fork from Mambo in 2005. They have since applied their considerable and proven expertise to the Wordpress market, providing insightful and reliable hosting, design, support, and development solutions.

Don't rent from them, not 4G as they advertised, only work 4 days out of 7 days rental…read more Customer service is really bad too, went to the airport location to pick up, no record of my order, the girl put together one for me from a pile of customer drop off, only work that night. When I found out there is no signal the next day, the helpline takes forever to answer, told me they will send me a replacement 2 days later, then cancel it on the day of. The staff were very nice but the equipment is shit.

We rented a pocket WiFi from TravelWiFi in Zurich Airport in April 2024. It didn't work even in the…read morecenter of Zurich. we returned it after 2 days and asked for a refund. They gave us a partial refund and took it back after 3 week. It's a garbage compan.

So, I needed a phone system that could divert calls to me and my business partners. And also, I…read morewanted to cut the cost of my calls. I thought this was a tall order but hey-presto I got a brand new phone system london. And I'm saving about 40% on the cost of my old BT bills. Yes, I did have buy some Cisco hardware but we ill pay that off in about 6 months and so the rest is profit. The IT Solution were good. They understood what I needed and did not over-sell me. I got a new super flexible phone system, I'm saving money .... what's not to like !!!!!

I have had to work with this company as my home internet provider for near three years. There are…read moretwo times during which I have been sorely disappointed with them: the connection set-up experience and the cancellation experience. It is very difficult to get someone on the phone, it is nearly impossible to get someone to come to my home and react to the situation they find there. I need a engineer to come out to help connect the internet, and another to come out for the phone. It took several calls and hours of waiting on hold. Finally after nearly three weeks of struggle, both worked. When it came time to move back to the states, it was impossible to find out how to cancel on the web site. Direct communication with this company is deliberately made to be nearly impossible. Finally I found a phone number to call and waited twenty minutes to talk to a person. Then I find that they require 30 days notice, and I have to pay a penalty for giving them 10 days notice. WTF? It costs them extra to shut off the line less than 30 days in advance? Remember, I had cleared more than two years and ten months since my contract began. What a racket! I am very glad I will not be dealing with them ever again. I can say I had fast internet service (~107 mbps) that usually worked. I say usually because early in the morning it would drop out for a few minutes. No point in complaining to them because it is nearly impossible to actually do so. If I could complain to them directly, I would, but since they make that impossible, I am stuck whining to Yelp.