Final journey has my highest regards these folks from start to finish treated us and our dog with…read morekindness and respect and understanding our beloved pet was cremated in just one day which also made things a little easier by having her home sooner. I wish to thank all involved in helping us thankyou

WARNING TO ALL PET OWNERS!!! DO NOT USE THIS COMPANY!!!…read more Between the dates of November 2nd and the 10th 2022, I entrusted WARREN MOONEY'S company, FINAL JOURNEY, in NH, with the care of a beloved pet that had passed. I was advised by the East Boston Animal Hospital to contact Warren Mooney the owner of Final Journey in NH, to discuss a request. I then contacted, Warren over the phone, I introduced myself to him and told him that my family and I have been long-time customers and have been doing business with his company for over a decade. Specific instructions were given to Warren that involved dispersing the remains into two individual containers and that he would put some remains aside for an amulet. Additionally, I was told that there would be no extra charge for my specific requests and I took their word for it; considering that I have been doing business with them for a decade and never encountered any issues, I obviously trusted them. Upon receiving the remains of my pet, I was given two separate boxes but never received the small portion of the remains for the amulet I wished to fashion. I was also charged additional fees even though I was told that no extra charges would come up. When these matters were brought to WARREN'S attention via text, I was immediately met with a careless and arrogant demeanor. WARREN initially instructed me to utilize a hair dryer to melt away the wax sealing in order to retrieve remains for the amulet, something I was not going to attempt nor was it my responsibility. When asked about the extra charges Warren contradicted himself and just waved it away and continued to ignore this issue. I asked for a refund for the unknown fee and for not fulfilling the service as promised. Warren clearly shooed me away when he said he is "now going to spend time with his family". Warren seemed to be done discussing business with me and made me feel his word is worthless and he is a thief. I was appalled at his condescending responses, arrogant tone, careless and unprofessional way he handled my situation. I was upset at how he treated me and told him I did not care who he was going to hang with and not to forget that the pet owners are the ones that pay for his services, NOT the animal clinic. I then blocked him because I felt I would be met with greater hostility.  I contacted the East Boston Animal Hospital and explained my experience with Warren and that I did not want anything to do with him. Due to his severe lack of professionalism, I told them I would let all my friends, family, and colleagues know and warn other pet families NOT to use his services. I told the staff at the East Boston Animal Hospital that my family and I will NOT go through them for end-of-life pet care as long as they continue to do business with Warren and his company.  For over a decade, my family and I have been conducting business with Warren's company. This was my first encounter with him and I am extremely sad to now know this is what we've been dealing with. Warren's poor attitude was nothing short of rude, careless, and arrogant towards my questions and myself, he was completely uncaring and unempathetic regarding my situation and my requests. I do NOT trust Warren and I question his integrity. Throughout the years my family and I have been paying for our pets' end-of-life services, did he ever fulfill our wishes? After this encounter, I feel he did NOT. Unfortunately, there isn't much (if any) quality control or regulations for pet cremation services, which also explains his horrible demeanor, like he can and has gotten away with things.  I deal with customers daily and I would never respond to any of my new, long-term, past, or potential customers with such carelessness and arrogance. Some pet parents choose end-of-life services for their pets, and I truly respect that decision, so please take this as a WARNING and do NOT entrust your beloved pets with this shady guy and his company. I regret ever doing business with WARREN MOONEY and FINAL JOURNEY in NH. By the way, I saved all the text interactions between Warren and me!  The good news and to end on a positive note, there are other end-of-life pet service providers that have integrity, are professional, and actually care about their customers! Be sure to ask your pet's clinic to ensure they don't use this company and do your research to find a quality service provider. Thank you for taking the time to read this. Good luck!

The staff at this vet is so kind and caring toward my cats every time I visit. I first chose this…read morevet after moving to the area because they offered boarding and I needed a place to keep my 2 cats while I went away for a weekend. When visiting for regular checkups, they're very gentle with my cats and offer them treats to make the visit easier on them. When I recently noticed a spot on my cat's eye, they were able to schedule an appointment within a week that worked for my schedule. I'm going to be seeing a specialist at the recommendation of Dr. Gildersleeve, who has been incredible during this stressful time. She was thorough in her examination of my cat's eye, explaining to me possible causes and why it was something she was concerned about and even sought out additional opinions. About a week after this particular visit, they called to see how my cat was doing as well which shows they really follow through when your pet's health is at stake. They also offer late night weekday hours on Mondays and Wednesdays and Saturday hours for those with less flexible work schedules. I feel incredibly lucky to have found this vet and cannot recommend their services enough.

Best vets in the area. The gentle, caring & professional way they handle the pet is comforting &…read morereassuring. Their understanding & kindness toward the pet parent are unmatched. A decade of helping me through each stage of my two cat's lives has been exceptional. The entire staff just wonderful.

Losing a pet is awful. I recently lost my delightful bunny companion and didn't know what to do. I…read morewas distraught. Friends of mine highly recommended Infinity Pet Services and they were just amazing to work with. First, Chris responded to our email in the middle of the night - to let us know what time we could visit the following day. Extraordinarily accommodating and responsive. When we arrived for our visit, she immediately put us at ease and explained the process and what our options were. The package that we received was lovely - albeit heartbreaking. I have gone through it once and really appreciate the time and care that went into the whole experience. The level of professionalism, kindness and empathy that we experienced throughout the process was unsurpassed.

I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

The experience from start to finish with your company was amazing and put us to peace knowing she…read morewas in great hands. You are truly a professional and handle your customers with such compassion. Thank you again from our whole family and god bless. I'm sure that you have the most difficult job in the world.

We have used Animal Heaven's services twice now. Marie is a loving soul who will treat your pets…read morewith respect. She also allows us to drop off our pet to her, saving the fees that the vet would add on to deliver to her. I recommend Animal Heaven in your time of sorrow.

After hiking with Lily, our Golden Retriever, on Saturday we noticed she had 4 small quills…read moresticking out of her nose. We did some quick research and called SAVES. They suggested we come in. This was our first time at SAVES. The place was very clean and the waiting area was large. We gave out information to the receptionist & sat down to wait but it wasn't busy. Someone came out to talk with us. She went back to check on a room. When she came back to take Lily, she was calm and efficient. Lilt went into the exam room and came back in a short time. No Quills! They said the quills were quite small and it was no problem. There was no charge! Thank you SAVES.

My daughter's dog was having bloody diarrhea and not eating. Called this hospital and they said to…read morebring her in. Test labs and x-ray and said that all was normal and that she could go home. This cost $1000 The next morning they woke up to the dog having hemorrhagic diarrhea. Called this hospital and they were met with a voicemail that says it's closed. Apparently they are very limited in their hours on Wednesdays and Thursdays and not open 24/7.This hospital should not be advertised as a 24/7Emergency Vet. They drove her down to Concord to a real emergency vet who kept her for two nights as she had hemorrhagic gastroenteritis plus pancreatitis. She has come home and is doing well. So it's needless to say that she got very poor care at the first hospital, which should not be advertising that they are a 24/7 Emergency Hospital and they need to give better care

The loss of a pet is the deep loss of a family member…read more If you feel cremation for your pet is important I highly recommend Greener Pastures. Ed is extremely kind and explains everything. He offers the option for you to attend the cremation and at the end you are able to leave with your pet's 'ashes'. For me I knew this was the best I could offer my beloved dog and being able to see her through the process brought me comfort.

I've had 3 pets cremated here. The are very kind and sympathetic. The day we came in they were…read morehaving a service for a K-9 officer's dog. We had a Hamster a rabbit and our dog cremated there. I highly recommend them.

Brought in my English Bulldog Rescue Roo. He is not a fan of being handled by any means. Dr Manse…read moreand staff were so helpful. The appointment went much easier than I expected ! Of course the bill was not fun but vet costs in the area are what they are, I would recommend Andover Animal Hospital.

Everyone here is very friendly and helpful, and I always feel like my dogs are cared about deeply.read more

I bought a plot at Hillside Acre Pet cemetery for my 4 dogs. Just got finished paying it off as I…read morehad a life threatening illness that took me awhile to get through. Dave Gordon that works at the cemetery is a wonderful person that will do anything in his powers to help you out! They ought to be thankful that they have him, such a wonderful man.. When I get back in the area I'll make an appointment to bury my furbabies and have a little graveside service with my husband and myself. I'll also make a donation for Mr. Gordon and his workers to get the much needed supplies they need to care for this Beautiful Resting Place for all our fur babies as well as those brave dogs that were right beside our servicemen and women fighting in wars..May they all Rest in Forever Peace.

My cat Scully passed on Friday. We have a burial plot at Hillside Acre, which was closed for…read moreVeterans Day. My mother emailed Dave Gordon, who responded over the weekend. He arranged for us to bring her remains to Nevins Farm's shelter on Sunday. When we attempted to do so, we had a very distressful situation with a member of the shelter's staff and, therefore, did not leave Scully's remains at the shelter, (see my review of Nevins Farm's animal shelter for more information). Dave personally went to the shelter Monday morning to address the issue. Meanwhile, we went to the shelter and met with Glen Gaccione, who was also very respectful and understanding of what we've been through. Due to what happened the day before - although it wasn't any fault of theirs - Hillside Acre gave us a refund for the cost of the burial. Hillside Acre staff also demonstrated sympathy and compassion three and a half years ago when my cat Mulder passed, as well as several years ago with my parents' cat Lego. Hillside Acre cemetery is large and well maintained. Glen was outside attending to the grounds when we arrived yesterday. The area has a fence. Anyone with a burial plot as a key to the grounds to visit grave sites, which are protected from the general public. They have an office area for business that's apart from a functioning kitchen and a viewing area with comfortable seating. You can now buy grave stones through Hillside Acre. They also offer grief support and memorial tributes. Burials are free for dogs who have served this country in the military.

I recently lost my wonderful dog, Cadet at 13 years old and opted to have him cremated and returned…read moreto me. I was so touched and impressed to have him returned in a lovely wooden, carved box, sealed with a silk ribbon and rose. White Rose also added some poems and grief information. I feel they respected my dog and understood my pain. Thank you for such a wonderful process at such a terrible time in my life. Jocelyn C., Greenfield, MA

Thank you White Rose for your help at a difficult time when our dear 4-legged family member left…read moreus. You have a beautiful property and a peaceful calming setup for families who wish for peace and caring for their friend. We were very happy with your place and your caring and compassionate method for handling out friend and his remains. You were everything we needed and your goat friends were a joy to see. We highly recommend you service to everyone!!