I absolutely love The White Room in Mexico City. The space is beautiful, spotless, and incredibly…read moreinviting. From the moment you walk in, you feel welcomed. The atmosphere is calm, cozy, and elegant--almost like stepping into someone's home rather than a salon. The staff is truly wonderful: kind, professional, knowledgeable, and extremely detail-oriented. Everyone is attentive without ever being pushy, which makes the experience feel extra special. You're offered tea, coffee, or even Prosecco, and everything is presented thoughtfully and naturally--never salesy. The owner, Erica, is absolutely amazing. She is warm, outgoing, professional, and has such a great energy. She makes you feel completely comfortable and at ease. Erica speaks fluent English, Spanish, and Italian, which is a huge plus for international clients and makes the experience seamless for visitors from the U.S. or Europe. They offer everything--manicures, pedicures, facials, hair services, and more--making it a one-stop place where you can truly relax and be taken care of. I've had two manicures here: one beautiful red for the holidays and another neutral afterward, and both were flawless. The music, the vibe, the clientele, the staff--everything about this place is just right. I stop by every time I'm in Mexico City, and somehow it gets better with each visit. I cannot recommend The White Room enough. A huge shout-out to Erica and her incredible team--The White Room is perfection.

A secret gem in the city. I have searched for many spas with the criteria of cleanliness, skill and…read morevibes. This place has it all. Friendly, increidbly accomodating, proffesional, polished and skilled. This is my new Go-to and I plan on expanding my services to hair and waxing. We walked in for two mani/pedis and were lucky enough to be seen right away. Everyone was super sweet including the other guests in the spa. 100/10 will be back!

Absolute terrible place. There was so much pain, tugging, everything that wax nightmares are made…read moreout of. The tugging was the worst, but because she clearly had no idea what she was doing she also went over the same areas over and over again. After all was said and done there was still hair in several places! I have had many many waxes and this was by far the worst experience of my life.

From the owner: Waxico es un salón de belleza ubicado en la Condesa. Ofrecemos lo mejor en depilación con cera,…read morehilo, manicura, pedicura, uñas de esmalte o gel, lash lifting y faciales.

Good afternoon, everyone ' I came all the way from the united States to work in Mexico, I looked…read moreup this place for me and my very close friends , I contacted them through WhatsApp for myself but then recommend them to my other friends , my apologies to whoever goes here and don't speak very well Spanish or doesn't know much about pesos , they are very unpleasant and very unprofessional as well they had my BlACK friend wait more then 30 minutes , they didn't care to help her or make her feel comfortable, they also didn't pay her no mind whatsoever while on there phone doing whatever they wanted , so rude , I feel bad sending her there all alone , they also gave me one price through WhatsApp but also try to raise the price more when she walk in there ALONE, we'll unfortunately she left very upset, and very much felt disappointed and disrespected , I also left texts so you can see for all self they didn't even care to show some type of sympathy at all.

Came to Mexico City for work and decided to swing by this little place on a whim. Very friendly…read morestaff and beautiful nails. Very pleased with my visit! I'll be back :)

Our group of four girls got massages here - it was a really nice spa! We signed up for lymphatic…read moremassages for 90 minutes (honestly not sure if I got a Swedish or lymphatic but we all enjoyed). The experience started with getting a drink and a bite of chocolate, and waiting in the waiting area until they called us back. They had aromatherapy and we got to request a scent while we started. After the massage, they led us to the front of the building where there was a zen space and we could sit on chairs and relax (with more water and chocolate) before wrapping up!

The staff was extremely accommodating with our services, this place has some really good staff and…read morerelaxing ambience. The experience from walking up to chucking in and requesting adjustments was perfect. The quality was amazing, we did wish the pressure was a bit stronger for the massages but overall the facile, salt scrubs, the sauna room was all great. The price aligned well with the services and provided such a relaxing experience.