DO NOT USE THIS COMPANY---Used my insurance company to reach out. They never showed up and I called…read morethem and they lied to me and said they would arrive shortly..

I had an accident in October and they towed my H2 away to the insurance lot. They were there prompt…read moreprofessional and courteous. Fast forward to February I replaced my H2 with another and she'd been doing great until.... Not only did they arrive promptly, they returned her to my home along with myself. I highly recommend the service and the personnel who work there!

I had a roadside breakdown, their response and charges were great. I got my car towed from the…read morehighway to my job since it is safe and secured

Thank you so much to the kind man who assisted me tonight in Jackson GA @ 230 am ! Nobody would…read morehelp me You were reached by a third party service & I am so grateful

Our can stopped working and I found this business on Yelp. The phone call went well, the guy told…read moreme an hour before someone will arrive but the guy called me within 30 mins. He was very kind. Great customer service. I wish I had the chance to get his name. They are top of the list if I ever find anyone in need.

Recently I was involved in a car accident, and first rate towing was amazing. John showed up to the…read morescene, my car was undrivable. I am not from the area and a had a month supply of belongings with me as I had been living in a different state. I was far from home with no one else who could meet me. John offered to drive me to a close hotel and then waited to make sure there was a room available and offered to continue to drive to different hotels in the area until a room was available. He then helped me unload my entire car, it was deemed to be totaled, with no complaints. He helped make sure I knew the next steps to file an insurance claim and what I needed to expect after that. I was able to take videos of my car and pictures, he was very understanding. This was a very overwhelming situation and he went above any expectations. If you ever need a tow or are in an accident 100% make sure these guys are the one to show up because not only will your car be taken care of, you will too as a person. Thank you Jonh and first rate towing for making a terrible situation more bearable.

We received excellent service from the office staff to the tow truck driver. Once we made the call,…read morethe driver showed up in 5 minutes. He was friendly, knowledgeable, and upbeat. I will definitely tell all my friends about First Rate Towing & Collision!

Bo's was given the Job to handle my accident in a semi truck on 7/15/25. I had a serious coughing…read moreepisode and actually passed out and flipped my rig. Bos were very nice at first, giving me a ride to hotel and promised to come pick me up later that afternoon to get important items from wreck . I informed the tow truck driver of the items I needed to recover which included my CDL, My Tablet, My House Keys and my Firearm in a Lockbox . They completely ignored me rest of first day , next morning I called at opening and talked to a secretary with a major attitude and I informed her that I was not from here and had to leave hotel to go home and needed items out of truck. With an attitude she told me to be outside in 10 minutes waiting, I did and 30 minutes later guy showed up to take me to truck . When we arrived I was able to recover my tablet and my CDL was in the office. My lockbox was on floor empty and a 9mm Taurus was missing, my tools I had just purchased from TA were gone as well . I went to the office and told the lady my firearm was missing and the whole conversation changed ..She told me to get the F**K out and went in back to grab owner , he immediately comes out and starts yelling at me , telling me to shut the f**k up or he was going to drag me outside and beat me , then secretary says " too bad you survived" and " glad you got fired". Police were called and i filed report for stolen firearm. These people are thieves and trash and wouldn't recommend to my worst enemy . May Karma be quick on them

Great! Waited almost 3 hrs for another tow then called Bo's. Bo's wrecker showed up within 30…read moreminutes. No problem with pickup or delivery of vehicle to repair location of my choice. Driver was pleasant, friendly & efficient. I would use Bo's again if I break down it this area.

I must say I was skeptical at first after review BUT it turned out to be a great experience. Not…read moreonly did I get my car towed and quick turn around. Also down the line ended up purchasing a car after mines was totaled. So I will pass them on to anyone I know.

The owner will show up even if he's late, but if I could give this business 0 stars I would…read more If you're in need of a receipt for your services, just keep scrolling to the next towing service you find in your search please. This man is as unprofessional as they come when it comes to issuing receipts. We needed a receipt to be reimbursed by a certain company. The man kept promising day after day to send it, kept asking for information/details about the vehicle that's needed for the receipt after giving it to him before visa text. He went so far as to block our numbers so we'd stop calling him. I mean HOW HARD IS IT TO WRITE A RECEIPT? And he can read and write because he was responding via text so clearly that wasn't the issue. Even the garage where we dropped the vehicle off told us good luck because all customers who used his services have the same problem. Not professional at all. So, if you don't need a receipt to be reimbursed, and you're ok with him being late then I guess you'd be fine. Otherwise RUN ‍!!! NEVER AGAIN!!!!

OMG! I can go on and on about the Camel Towing crew! Mr Rob, Mr. Brad, and Mr. Jay were amazing and…read moreI can't thank them enough for their kindness. They went over and beyond to assist me with my vehicle. Their customer service is second to none! I highly recommend Camel Towing!!!!

Extremely Disappointing Experience -- Lack of Professionalism and Failure to Follow Instructions…read more I am extremely disappointed with the service I received from this towing company. I arranged this tow through my insurance company, and unfortunately, the experience was far from professional. My tow was completed first thing in the morning. Before I left my vehicle, I personally spoke with the driver and specifically explained that the keys needed to be handed directly to a service advisor at the dealership. The driver assured me that he understood and would do exactly that. However, later that afternoon, I checked the dealership's vehicle service app and noticed there had been no movement on my vehicle. It was around 4:00 PM--approximately an hour after my vehicle's scheduled appointment time--and there was still no indication that the dealership had received or checked in my vehicle. I immediately contacted the service advisor. He informed me that he had no record of my vehicle being on the dealership lot. He told me he would investigate and call me back. Approximately an hour later, the advisor called me back and explained that he had asked around to see if anyone had received my keys. He then had to search the dealership's 13-acre property to locate my vehicle. He eventually found it--but there were no keys with the vehicle. It was later determined that the keys had been placed in the dealership's night-drop box, with no information on the keys with the location of and who the car belonged to despite my explicit instructions to the driver that the keys were to be given directly to a service advisor. This resulted in unnecessary delays, confusion, and frustration. Had I not checked the service app and contacted the dealership myself, I have no idea how long it would have taken for anyone to realize where my vehicle was or locate the keys. Since this was done on a Saturday, I had to extend my rental an additional two days due to the lack of professionalism the tow driver had. I also spoke directly with the owner about the situation. I was told that his wife would contact me regarding the matter. It has now been two weeks since the tow, and I am still waiting for that call. There has been no follow-up and no resolution. To make matters worse, although my tow was first thing in the morning, the driver's appearance and overall presentation gave the impression that he had already been working for an extended period. It did not reflect the level of professionalism I would expect from someone entrusted with transporting a customer's vehicle. I understand that mistakes happen. What I find unacceptable is the combination of not following clear instructions, failing to properly communicate the vehicle's delivery, creating unnecessary delays, and then failing to follow up after the owner was made aware of the problem. Because this service was arranged through my insurance company, I will be contacting them to report this experience and strongly recommend that they reconsider using this towing company for their customers. When someone is trusted with your vehicle, you should be able to expect professionalism, proper procedures, communication, and accountability. Unfortunately, I did not receive that level of service.