For the past two years I have called the office to check on the setting of a headstone for Sharon Wisnowski and burial of her ashes. Each time someone has said "I will call you back." This has gone on way longer than a simple phone call should. Please call the concerned family member immediately. No excuse for such neglect over this long of a period especially since it is all paid for. read more

The receptionist is weirdly hostile and rude, especially for a funeral home. and, But worse, the place seems incompetent. NOT ONE instruction I requested was followed...from my mother's presentation, to the viewing, to the music at the graveside service. 1. I provided a photo of how she wore her hair combed and close to her head in layers and specifically said she did not tease it and fluff it out. They teased it and fluffed it out and gave her helmet hair. 2. I asked that only the immediate family be allowed into the viewing and the coffin stay closed until we had our time with my mother. When we arrived the viewing room had people in it and the coffin was open. A few people commented on her hair. 3. None of the music I provided was played at the graveside. Instead different tracks were played including one that my mom hated - which I had commented on in the arrangements meeting. It's unbelievable how bad their service was...almost like they deliberately sabotaged her funeral. They seem like the only funeral home in that area so if you are forced to use them I would micromanage make sure they can actually do what they are hired to do. This experience is going to matter. It's is going to stay with you. If you can go anywhere else, you should. read more

Cochran Funeral Home has been my families choice since we used them for my grandmother's funeral in 1986. They have since handled the funerals of my grandmother, papa, pickup and transport of my mother to another city for burial and now the cremation of my dad. They have always been extremely compassionate toward the family and handle everything from start to finish with extreme care. Cochran and Mr. Gary are the best . read more

My mother passed away at the beginning of February 2022. I reside in Delaware, which is 2,000 miles away. I have called, left a message for some answers. Waited and heard nothing. I completed the "contact us" option, waited, and heard nothing. I called and left a message, heard nothing. I completed the "contact us" form again, nothing. This business does not care about family. They do NOT reply to messages or calls. Now, the obituary is wrong and names are spelled wrong. Horrible service. Be aware of this business. read more

Horrible establishment & no compassion for a grieving daughter. Rude, awful treatment by woman who answers the phone & apparently writes the God awful obituaries. Families aren't able to proof the obituary or make changes. I didn't think I could feel worse about my father's untimely passing, but Cochran Funeral Home made it worse. Some of their employees have not business dealing with anyone grieving. This goes with the territory. The facility is shabby with cracks in the wall & looks unkept. They don't respond back to e-mails or phone calls. I'd give this place zero stars. read more

I've said "see ya later" to many family members here. My family has been using Cochran's services for generations. No issues, only gratitude for the respect and dignity shown by them. read more

I worked here years ago, so I am very familiar with the family and business. I can tell you that the Cochran family and their employees really care about the community. They serve families with dignity, compassion, and fairness. They are not just "out to make a buck" but provide a necessary service to their neighbors at very fair prices. They care and it shows. I have been in the funeral industry for years and Cochran is who I trust when my family is in need. read more