When our Insurance company requested a Roof Inspection on our older home we phoned Noble Roofing,…read more We were greeted by Josh who explained the process, the documentation requirements, and the cost involved. We required the inspection within just days, and Josh was happy to rearrange his schedule to fit our timeline. He attended our home personally, completed the thorough inspection list, and took photographs with a drone. We were left with a very detailed inspection report, complete with photos.The required and suggested maintenance areas were noted for our reference. Josh was friendly, professional, knowledgeable, and caring. We will not hesitate to call Noble Roofing again. We highly recommend Josh, and his Noble Roofing Team for all your roofing needs.

Showed up early and was ready and prepped for the day. Great young guy who worked hard and made my…read morewindows the cleanest they have been in years. Definitely recommend and worth every penny!

The initial experience was good. Professional quote, etc. However, thet changed dates on us with…read moreshort notice, showed up understaffed, didn't do an effective job and when called back, didn't address all of the issues (it took me a significant amount of time to clean up the mess they left behind). Do NOT recommend.

This company ended up being invaluable to me on different levels. Of course, they insulated our…read morehome in the attic, skylights, and the crawlspace with blow-in insulation and spray foam insulation. This gave us a great seal around our house. Keira was great at communication all the way through the process. When the guys worked on site they were efficient and did a great job. What was also of great importance to me was Keira's knowledge of the industry. When I was having trouble getting my pre-evaluation report in a timely manner, she contacted the company on my behalf to get it expedited. I also had contacted several companies (close to 10 companies) about heat pump installations and found that after the quotes, communication fell off. I had even left 3 messages with one company saying that we accepted their quote and wanted to set an install date. They gave no answer. Finally I asked Kiera if she would recommend a company that communicated and followed through with information and an install. The company that Kiera recommended came through on all counts and we are finally finished with evaluations and grants. I gave Keira the nickname of "Quarterback" as she really earned it. I could not be happier with the way that I was treated by this company. I highly recommend them.

The owner's reply is deeply concerning…read more Almost no part of the text below is true and I have records of all of our correspondence that prove this. Here are the parts that require clarification: "With respect, the main issue is with regard to the energy report you received from a third party vendor." Absolutely false. As noted above, the main issue is and continues to be that the quote and invoice HD Horne provided do not match the actual work completed...an error that the energy report proved. All other parties agree without question that HD Horne either used the wrong terminology or genuinely does not know what a basement slab is. "We provided you with an industry leading quote that included much better materials than the 2 other quotes you received from our competitors. We also provided the best price for our services which you ENTHUSIASTICALLY indicated you appreciated." Absolutely false. HD Horne's is the only quote we got for this project because it was a last-minute addition to our funding application. There was absolutely no enthusiasm or editorializing about price/appreciation/etc. in our email correspondence before the date of installation--all emails are very succinct but cordial. "You also indicated that several of your neighbours had great experiences with our company." Absolutely false. There are no such neighbours. One friend said they had a good experience with HD Horne and we got a quote based on the other positive Google reviews you can read here. After learning about our experience this year, that friend has profusely apologized. "Your directions were clear in March of this year." This is true. We clearly asked HD Horne to proceed with the work as quoted, which included "Supply and install R22 closed cell spray applied rigid polyurethane foam to basement slab." I have now attached the documentation to this post for the benefit of other potential customers. You'll see a screengrab of our invoice and a screen grab of the post-retrofit report. The blue circle on the latter is the basement slab quoted that was not insulated to R22. The yellow highlight is where the insulation was placed instead. "You approved the completed work and were thrilled with the results." Absolutely false. The details are surplus to the point of this review, but we had significant concerns on the day of the installation which I rang Kiera about as they were unfolding on March 29. At no point did we say we were thrilled with the results. In fact, I expressed doubts that the work was completed as quoted on April 3 and hoped to have the post-retrofit report back within 30 days of the install so I could review it before paying the invoice. Timing unfortunately didn't work out so I paid in good faith on April 24. "You then surprisingly changed your requirements after the job was completed over 6 months later." Absolutely false. The install happened on March 29. I reached out to Kiera immediately on June 26 within an hour of the federal loan provider letting me know our funding was cancelled due to HD Horne's mistake. At this point I asked for a partial refund. I have not been in touch with HD Horne since receiving a threatening email on June 29. The requirements of the job have not changed since I asked HD Horne to proceed with the quote they provided on March 1. The whole bit accusing me of extortion speaks for itself. I consistently asked for a partial refund over the course of a short email exchange and then the Home Performance Council Network advocated for a similar resolution once this matter went to them in August. I politely let HD Horne know I would be pursuing further action with the provincial rebate program and other available complaint channels on June 29 after they refused to resolve the situation directly. Requesting a partial refund for a line item in a quote that was not completed is a completely reasonable request, not extortion. "You never gave us the opportunity to rectify the matter in a fair and equitable manner." Absolutely false. HD Horne had many opportunities to rectify this situation since they became aware of it nearly six months ago and have consistently blamed the energy advisor, patronized me and refused to acknowledge that their paperwork and the post-retrofit report don't match. At no point has there been a proposed solution for us to consider. As I said above, this is likely a one-off situation. It's such an unusual and specific set of circumstances related to the federal funding program. However, if you are also a participant in that funding program, it's vital that your projects are completed exactly as they're quoted. HD Horne did not complete the work as they quoted it and, as you can read below, continue to deny this error regardless of what all third parties have confirmed. The owner's outright lies in this response, however, are certainly worth your consideration about their professional integrity

We live on SJI and had our stove installed 3 years ago this month. Today we got our second…read morecleaning. The crew showed up early and left everything spotless and functioning like new. We have always been happy with their friendly courteous approach. Always on time, eager to explain their work and offer suggestions. Highly recommend Merle's.

Thank you Austin and Kaden! Great work cleaning our chimney today. Very courteous and…read moreprofessional. Very good price too! We were very happy how quickly you were able to fit us in your schedule!

I've used their lawn services on 2 occasions for weeding my backyard and both times I've been…read morepleased with their work. They're punctual, polite and professional. I would definitely recommend them.

We just had major yard cleanup as well as a down tree removed and these folks are Excellent and…read morereasonable. Please give these folks a chance, you will be very happy! These folks do a bit of everything and clean up after themselves! Give them a call today and talk to Carmen or Scott!

I had the very best experience of any large remodel job that I have ever done!! That being said,…read morethis job was done with my being in the US and it took place partly during the COVID crisis!! I can not say enough about the work and the great attention to detail on every level. The personal service included working with neighbors and troubleshooting pre-existing issues with work not done by them!! I hope to work with them again and would highly recommend them. Truly reduced the stress of a large remodel and I have the utmost respect for the team and the great communication that never wavered. Now that the job is over, I actually miss working with such a great team. Thank you for a really great experience and thank you for making such a difference to the beautifully remodeled home!!! Janet W

We were so impressed with our complete home renovation done by Island Builders. These guys were…read moreamazing to work with. They completed a complete Reno to our 1906 home with new foundation and a two bedroom suite. Everyone was professional and very tidy. Our new gourmet kitchen is breathtaking! Great company that is honest and has the highest work ethic. The attention to the details is unrivalled. Everything was done on time and on our target budget. We can't say enough about the work and everyone from Island Builders

We needed someone to help do some complicated roof repair for a small community of 9 houses and we…read morehad Brian at Island Handyman do the job. His firm did a fantastic job, all of the things that needed repair were done carefully and thoughtfully. We were very pleased with the results. I highly recommend his services for any home repair job big or small, you can't go wrong with Brian and his team.... Jerry F., Coupeville

We had a clogged kitchen sink, he came next morning and took care of it , the clogged pipe was…read morelocated behind the wall , $100.00 total.

We had TTCC come out to clean some carpets after a tenant vacated. The carpeting hadn't been…read moremaintained not only the tenant, but by the previous owner as well. Stains, odors and general yuckieness were a good descriptor of the carpets. From a customer service perspective, they were very easy to schedule and took care of the issue while we were out of state. When we came back, we found that there were still some areas that needed some work, and Tony came out personally and took care of it. Not only Were the carpets incredibly clean after he was done, but most of the odors were gone as well. He was careful to explain to us what some of the issues were, and how to address them, as the steam cleaning just can't get 100% of everything. He is very knowledgeable, polite, and punctual. We were very satisfied with his service and are happy to recommend him again.

Not great. She didn't really do a very good job and I kind of felt like she was always talking down…read moreto me. Not worth the money or the hassle