Bought an above ground 24' pool. The staff were very…read morewelcoming . They did not try to up sell everything and there was no pressure. Very nice staff. A very rare experience to have a good purchase experience. Thank you staff at Panama City tropical pool and spa .

This is a great pool company. Mark, the owner, is super dedicated to ensuring the best possible…read morecare for your pool. His stellar staff is committed to ensuring you are 100% satisfied with their service. I highly recommend them for your pool!

The best of the best family owned pool company in Apalachicola Florida! You can reach the owners…read moredirectly and they help with any service need from weekly pool cleaning to fixing pipes!

From the owner: My business is unique because it’s a passion. I feel like every compliment I get and every happy…read morecustomer, is an accomplishment.

We have had a few problems with our pool and Elyse has been extremely helpful in addressing our…read moreconcerns. Elyse has always been cordial and professional. She has gone above and beyond for us. She is a complete asset to the company. Her job is not an easy one. She deals with problems all day. Her disposition and attention to detail is remarkable. She goes above and beyond with customer service.

Cox came out to investigate the crack and said it did not go into the foundation, but they never…read moredid a leak test? They therefore took no action and did not repair. the pool is leaking and sucking in air through the skimmer every 3 days, they will come out and address, but it will be 2 Years before they can come out! I am willing to engage another party to do a repair, but they say it will void my warranty!

Excellent they came on time crew was very good installation was great they knew exactly what they…read morewere doing was so good use them and recommend them anytime price was also good they clean up like they were never here excellent

Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

Please do yourself a favor and never use this company. They'll give you a beautiful time frame to…read morehook you, then take MONTHS longer than that. Not bc of weather delays, they just don't show up. They say they will, but they don't. And on the rare occasion they actually do show up when they say they will, they have zero respect for your home or animals. I've taken countless hours off work to let them in bc they will 'be here by 9' but 1PM rolls around and still no one, no call, nothing. They'll ask where we want equipment dumped, we tell them, and they put it somewhere completely different, ruining the yard. I have to count on BOTH hands the number of times theyve let my dogs out to run wild. As if that's not bad enough, they couldn't even be bothered to tell me that the dogs got out. Just got home to no dogs, multiple times. Or I'll put the dogs up bc they say they are on the way, but that leaves the dogs locked inside for countless hours and still no workers in sight. I'd assume keep my money and not even have a pool than to have to deal with this nightmare.

Best experience yet with Aura Oasis Pool Builders! This is the fourth pool we've built, and working…read morewith Aura Oasis has been the best experience by far. From the initial design to the final walkthrough, their team was professional, responsive, and extremely detail-oriented. Communication was clear, the process was smooth, and the craftsmanship is outstanding. And when they say they build pools in 5-6 weeks, it's absolutely true. Our pool turned out even better than we imagined. If you're looking for quality, reliability, and a stress-free build, Aura Oasis Pool Builders is the way to go.

Excellent communication with fast response times. Will answer all questions and address concerns…read more Great working with Ryan and Jon, both very professional. Beautiful pool designs. Would definitely recommend Aqua Oasis Pool Construction.

We have had Mike from Patriot pools and Spa in central Florida service our hot tub in the Villages…read moreFlorida. What a great job he does. We would highly recommend him to service any hot tub/pool..Great Service, prompt, on time.

Worst customer service ever!! Promised a new liner in 6-8 weeks. Paid $3500.00 on May 31st…read more Couldn't get them to come out for 6 weeks. Never returned a phone call and told us they would come and never showed or called for another 2 weeks. Finally came out again after 8 weeks. So much for the summer. Finally we r told 3 weeks more and we thought hurray we might make Labor Day. We called on Thursday only to b told they were unsure of measurements and it still wasn't ordered. They stated never should've taken your pool on. Think they could've mentioned that in March of this year when this unpleasant journey began?? 1. Rude people 2. Unprofessional 3. Never returned calls. 4. Never show up when promised. 5. Told 6-8 weeks and we're at 5 mos and still no liner!! Told us we couldn't get a refund because they had been out 5x (lie) and spent 15 hours measuring (lie) but they still hadn't actually ordered the liner. After an entire summer was wasted we did get our money back and would never recommend these people to anyone! *Save yourself the headache and choose someone else!!!

Thank you for those who have contacted me. Andrew Fernandez changed the company's name on Yelp…read morefrom it's original posting. Andrew did contact me after my review, promising me if I took the post down, he would complete my pool. He said he would send me a receipt for the materials (pool tiles) he left at my house, but that it was illegal to furnish the plaster to me or to refund me the difference. He then went on to send me a receipt -- not for the pool tiles -- but for the plaster he said he couldn't refund/furnish.

Andrew makes statements that he knows that he cannot keep such as…read more the foreman will come out to my home to go over the job with me. I found out a week later that he did not have a crew let alone a foreman. He was taking it upon himself to do the job by himself since his partner was having mother in-law issues. He never mentioned to me he had a partner. He did not have the knowledge and experience to do the work and when you catch him in a lie he just keeps lying some more knowing full well he can't keep his promise to you. One of my big mistakes was not only hiring him, but paying him 40% down before he started the job. How he received some good Yelp reviews must have been he was doing some other service. My advice is to keep looking .

We had Emerald Coast Fiberglass Pools install our pool in 2025, they did a great job and we are…read morevery happy with the workmanship and installation. The best thing was that they stand by their work and service. What I mean is we had many leaves fall in our pool during the Fall/Winter season and despite our best efforts our pump and skimmer line got clogged. I messaged the front office and they got the team out to my house and unlogged our pump and skimmer and got it running again. Thumbs up to the Team at Emerald Coast Fiberglass Pools.

Pool was professionally installed and looks great! Lower price than others we had quoted. John…read moreBullard was very helpful and a treat to talk to.