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Coastal Installations

4.4 (7 reviews)
Closed • 8:00 am - 5:00 pm

Services - Coastal Installations

Window film installation

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Coastal Installations

Coastal Installations

(4 reviews)

The short review: Be very wary of this company…read more The long review: This company applied tinted film to the glass roof of our sunroom. The work appeared to be done properly and we had no problems until the first frost, when a small leak presented itself. We called Dennis Fusco, the VP of the company and he came to the house to "assess" (I use the term loosely) the situation. He walked into the sunroom, looked up and said, "There's no way we caused a leak because we didn't cut anything. You should call the people who built the sunroom." Okaaaay. First of all, the sunroom had no leaks for 5 years but suddenly developed a leak after the film was applied. I'm skeptical. Secondly, he blatantly lied about there being no cutting. We saw his men using a cutting tool to cut the film and found thin strips of the film on the floor. Liar, liar pants on fire. ;) Thirdly, when I called the office to ask if I could speak with anyone else I had a lengthy conversation with the person who answered the phone. That person finally told me Mr. Fusco never had any intention of addressing the leak because they underestimated the job and lost money on our sunroom job. And this is my problem now? So there you have it. I absolutely would never use the company again nor recommend them because, while the work may be okay, the customer service, honestly and integrity are non-existent.

I employed them to apply film to several windows, doors, and skylights. Actually their workers and…read moreworkmanship were very good in my opinion. The problems were: (1) being presented with a final invoice for 37% more than the agreed-upon amount because Dennis claimed to have underbid the work. Hmmm. (2) Dennis also claimed that insurance companies awarded discounts for his products. He provided a list of such companies. I contacted one of the companies and got a clear "no". Dennis promised to investigate and respond. Hearing nothing I followed up once again, got another promise, and received no further contact.

Coastal Installations - homewindowtinting - Updated May 2026

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