I was recommended here by my fantastic orthopedic. From beginning to end it was a mess. When I called to make the appt they weren't sure how to make an acupuncture appt (that's what I was recommended for) and had to call me back. 3 days later I got the appt. I purposely made it for 10:15, knowing I would get there after dropping my kids off. No one called to change the appt. They did send a confirmation text, but bc I knew the time, I didn't bother to check the message. I wrote it down as I scheduled it. I am sure my calendar was correct. In fact, I actually asked for 10 and they said "how about 10:15." That's how I ended up with that time . I couldn't find the place. Come to find out it is inside a gym and there isn't a sign. No one told me that when I made the appt. When I got there I was told my appt was 12 and there was no way they would have possibly scheduled me at 10:15. They said they would fit me in, but it was definitely implied it was my fault. I am wrong all the time- this was not one of those times. I filled out the paperwork and the woman came to tell me the cost and said I hadn't met my deductible. I have. She checked again and confirmed that I was correct. A very nice person came to start my work up. He took my bp and it was unusually high. I asked him to take it again bc that was odd and the machine was broken. We tried 3 more times and couldn't get any reading so eventually just wrote the high number down. At this point it was 1 hour and 15 min in and I had to leave for a 12:00 appt. I was never seen. When I told the receptionist she didn't offer to reschedule, which I suppose was fine. I should add the doctor doesn't wear a mask. There is a sign saying that the employees can choose not to due to their nature or work and medical conditions. read more