I had a very good experience with Julie from Cowell & Smith. I was having a customer service…read moreisssue with my current Home Insurance company and was looking for other options. Julie was very knowledgeable and went out of her way to answer all my questions and concerns in a timley manner and found a Homeowner policy that I could work with. I highly recommed her!

Awesome helpful knowledgeable. Will not gouge the prices. All Agents Licensed . Commercial Agent…read moresuper knowledgeable, Personal coverage . You will be helped no obligation.

Chris Tom is a great agent, but unfortunately you always don't work directly with the agents and…read morethe front desk people instead. We have been helping my neighbor who had his van stolen and the process has been ridiculous! Our 80 year old neighbor has dementia and especially around the holidays as he is lonely with no family we were trying to help him find his can or get a new one. He is difficult to work with because of his disease but have some extra patience! So my husband and I were trying to help our neighbor. We got ahold of the office and they called to go in and fill out a form. Okay! We say---it's stormy stormy weather so my husband drives our neighbor down---and uh oh!! The woman didn't tell us we needed to bring the form ourselves. So they sent us home-we went and rummaged through this old mans house, found the form, and went in and filled it out with the agent again. They said everything was good and we went home, excited our neighbor would have his vehicle back soon. I got a phone call Tuesday before Christmas telling me they didn't fill out the form all the way and wanted to send the form to my house instead of the neighbors. I called the day after Christmas and talked to a new guy instead of the normal gal we were working with. This guy, Juan was not helpful. He reminded me it was frustrating to work with our neighbor and was complaining about having to serve him--I reminded Juan to give him a break Bc he has dementia and that's why he calls confused. I also asked him why we needed to go visit the office a third time for the same form. He just said it wasn't filled out properly. Funny enough--if it wasn't filled out properly, why was it sent the first time? I asked that exact question to Juan who then with attitude told me to call claims myself if I wanted to know the answer. I asked him if that was his job to do--and he said yes it was, but he was going to give me the option instead to call. So I asked him if he could call and let me know what they said. Again he said I could call if I wanted to know the answer. I asked him why I would call when it was his job--and he said "well sometimes they don't work on Fridays." What a joke! Thankfully claims called and we don't have to deal with this office for awhile. Although Chris was so very helpful--you have to deal with customer service people who don't want to go above and beyond to help you! Yay on Chris Nay on Juan! 48/100

I have requested a call back from Christopher 7-8 times over 2 months, and I'm still waiting! I…read morehave been in the office 5+ times and he is not there. We've had this policy for about 40 years and I'm not happy at the moment.

Had my truck stolen. CIG gave me a fair payout in a timely manner. It is a frustrating…read moreexperience having your vehicle stolen. CIG rented a nice truck for our family during the process which really made a difference. When you have something stolen that you worked so hard for you feel so violated and taken advantage of. Having an insurance company that stands behind you helps to alleviate the anxiety. If you are looking for a good insurance company I highly recommend CIG. Al N.

My family & I had an awful experience with CIG especially with the adjuster name Aaron. 1. We had…read morewater damage & our whole kitchen had to be redone. We chose the contractor that we wanted to use but he wanted us to use his contractor. 2 So he just causing delays saying that he wasn't receiving the emails from the water restoration people or the contractors but when I talked to them they showed me proof that he was receiving their emails. 3. Then had the nerve to tell me that me & my family should eat freaking cereals, del taco, & McDonald's so we don't spend that much money on food. Now I don't know if that. Was a racial undertone or not but it made us wonder is that what say to all of your Insurance holders who filed a claim. He also just wasn't a man of his word. It was a totally nightmare from start to finish. We really felt like we were treated less than.

Mark is absolutely " The Best" insurance agent! I have been with this office for many, many years…read moreand they always provide excellent service! Great policies and great rates! Very easy policy changes and updates! If you have a claim it gets resolved quickly. If you're looking for a great agent you've found one here!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Seaside, CA area since 2000, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0B57765

Big shout out to Mary Gamotan! she helped me out to add a vehicle on my existing policy. She handle…read morethings very professionally. Everything went smoothly her knowledge her assistance everything about her very professional. I really appreciate all of your help. thank you so very much, Mary. I'm glad to be part of State Farm's family. If there is someone to call at State Farm, ask for Mary she will help you in the most professional way and make sure that you are taking care of

Great peace of mind being insured with State Farm for the past 10 years. Irma is a true profession…read moreand always going about and beyond. A+++++

Jason and his staff specially (Tanairy) are absolutely the best people I've met , for my insurance…read moreneeds . They provide my family and I the best customer service and professionalism at all times. There always there when we need them . And help us with all of our insurance needs. Auto, Life, etc. Always happy with their rates and help. Tanairy will do anything to keep my husband and I happy for any insurance issues . She knows how my hubby can be grumpy ( lol) and she always helps me with everything . Any questions we have she's always there . Very professional and friendly ! I thank god for running in to this office and meeting Jason and Tanairy. They changed my life and as well as my family needs . For more than 10 yrs . Never will change insurance and still remain being loyal customers . And always recommend also . Thank you for always being there for my family and I !! Erica & Jazziel Samano

I was navigating my way through a new home purchase and Escrow and needed multiple quotes for…read morehomeowners insurance for both a single-family home and a condo. Jason, Letty and his team were amazing, responsive, and able to quickly turn around my quotes to meet my tight deadlines. Thanks to Jason's customer service, I was also able to work with the agency to reverse what would have been an increase in my car insurance due to an accident which was actually unavoidable. Rarely does an agency take the time to reassess an issue and amend a decision? State Farm stepped up to the plate!

When I first walked in I was greeted by two beautiful young girls. They both were so welcoming…read more Esmeralda Garcia helped me out with combining my auto and homeowners insurance! She saved me so much money! She also offered me an umbrella policy! She was so great! Loved this office.

Horrible customer service never answers phone calls never in the office & they raise your rates…read morewithout telling you!

Vestus Group has given really good financial advice. My advisor listened to my financial goals and…read morediscussed carefully with me my tolerance for risk. From this discussion we put together a portfolio which has performed very well. I am not really financially sophisticated and my advisor explains financial issues in a clear concise manner. i could not be more satisfied with a financial advisor

From the owner: We understand the importance in providing flawless Monterey, CA Financial-Services. That is why…read moreVestus Group Wealth Management is the most trusted company in our field. We take pride in retaining loyal customers.

Crazy how I just called to save sometime for a quota and the girl that answered said that they…read moredon't do that over the phone .

I went to AAA this morning for car tag renewal. What an efficient system this office provides. The…read morereceptionist is immediately inside the entry to greet you, she inquires about your needs, and directs you to where to wait. The wait was only seconds! At the counter where I was to complete my transaction, I was helped by Stephanie, who knew my name and membership info because of my interaction with the receptionist. No redundancy at this office! Stephanie was professional, very customer oriented, and she assisted me with adding a family member to my membership in addition to obtaining my car tags. I was in and out in less than 5 minutes. Wow! Thank you AAA, Stephanie, and receptionist (sorry I didn't catch your name).

Does any one nead rental insurance! Go see chris rauber @ AAA IN gorgous monterey ca. Any type of…read moreinsurance hes the man. Honest! Fast! integrity and professional. 5 star for impeccable services. Thank you chris bv