Sam came out to the house for a routine septic pumping. He spent time talking with me about proper maintenance and even gave me an inspection report! I was so impressed with their service that I signed up for their maintenance program. I never have to worry about the system again. read more

Coal Creek Septic - The Coal Creek team are the best around! Great customer service and explained everything! - Septic Services Near Me - Brimfield, Illinois

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Sam was very pleasant to work with. I felt as though I was dealing with someone who was honest and was patient and answered my questions. I was having problems with septic tank and he steered me down the right path to solve my problem. Highly recommend. read more

Had draining issue with my aerobic system. They came out and pumped the tank. My system is not easy to get to and they quoted a a price to come back and investigate and fix what thought may have been a collapsed pipe. I had other company's a few years ago state the wouldn't work on my system as they couldn't get equipment into my back yard. Sam looked and didn't see any reason he couldn't get a mini-excavator back there. We reach an agreement, and set up an appointment. They arrived on the day we agreed on, even though it had been a bit rainy the day before. Found that the issue was a clogged distribution box, and tree roots in two of the runs. The fixed it, back filled it and were done in a few hours. They even adjusted the price down a bit since they didn't have to repair a collapse. They were knowledgeable and friendly. I was impressed and very happy by their service, approach and concern for my house and property. Flash forward about a week or two. I get a hand written thank you card from them. I am old, and I remember what really good customer service and relationship building looks like. You don't see it in many company's anymore. All of the people at Coal Creek Septic understand customer service and relationship building. Use them, you will be impressed and your problems will be taken care of. read more

Great job and prompt response. Couldn't ask for friendlier people and service. Very helpful and knowledgeable. Most definitely recommend them. read more