RATING FOR THEIR PARCEL SERVICE
I needed to post an item in a rush before a business meeting, the printing staff and posting staff seem to be completely separate and under the same roof, and the parcel people weren't there.
The lady who dealt with me was nice, but completely clueless, and just kept wandering off silently without mentioning a reason, which I found kind of impolite. I kind of felt that she was annoyed that she was having to deal with me, which isn't how I want to feel when I'm spending my money. They told me I'd have to come back during the afternoon (not possible) or i'd have to be invoiced later, and pay it with a fee on top to get it posted today. A second lady came in, and was very helpful, and rand the parcel people to track them down.
The others appeared, then entered my details in to the computer, that i had already had to write down on three separate pieces of paper for them, whilst they served someone else simultaneously who just walked in.
Half an hour isn't quick, cue running to my meeting.
I think I caught them on a busy/bad day, but it was enough to put me off going there again. read more